PNC Financial Services Group Reviews | Glassdoor

PNC Financial Services Group Reviews

Updated May 26, 2017
3,393 reviews

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Full-time Part-time

3,393 Employee Reviews

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Pros
  • great focus on work life balance (in 322 reviews)

  • Opportunity to work from home (depending on role) (in 64 reviews)

Cons
  • There is a need for work/life balance (in 86 reviews)

  • Again, upper management could be a little better informed (in 116 reviews)

More Pros and Cons

  1. Helpful (1)

    "Operations employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cleveland, OH
    Current Employee - Anonymous Employee in Cleveland, OH
    Doesn't Recommend
    Negative Outlook

    I have been working at PNC Financial Services Group full-time (More than 10 years)

    Pros

    Good vacation and off on federal holidays. Banker's hours.

    Cons

    Horrible uncompetitive pay, they made it impossible to get raises if you advanced through the company, reorganizations happen yearly, awful and out of touch management, disorganized, zero communication to entry level employees, unresponsive and slow moving HR, lots of fraud, untrained and underpaid retail employees, no communication between the front of the bank (branches, call centers) and the back of the bank (operations).

    Advice to Management

    The top 2 reasons employees quit- management and lack of communication.


  2. Helpful (2)

    "PNC"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Manager III in Pittsburgh, PA
    Current Employee - Program Manager III in Pittsburgh, PA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at PNC Financial Services Group full-time (More than 8 years)

    Pros

    Slow and
    low stress level
    Very family friendly

    Cons

    performance does not align with pay
     Politics are more important than talent

    Advice to Management

    Pay top performers
    Do not encourage politics over results
    Provide bonus to mid level works who work hard


  3. "Branch sales and service associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Financial Sales Consultant in Raleigh, NC
    Current Employee - Branch Financial Sales Consultant in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PNC Financial Services Group full-time (Less than a year)

    Pros

    Culture, benefits, competitive salary.

    Cons

    Saturday hours worked on an occasion.


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  5. Helpful (1)

    "Not bad but not great."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Vice President in Phila, PA
    Former Employee - Assistant Vice President in Phila, PA

    I worked at PNC Financial Services Group full-time (More than 10 years)

    Pros

    Large company with potential for career growth.

    Cons

    Fails to promote from within forcing long term employees to seek advancement elsewhere.

    Advice to Management

    Promote from within and stop wasting the effort to develop talent only to have them leave the organization.


  6. "Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate in Pittsburgh, PA
    Current Employee - Associate in Pittsburgh, PA
    Recommends
    Positive Outlook

    I have been working at PNC Financial Services Group full-time (More than a year)

    Pros

    The culture is very inclusive and coworkers are friendly

    Cons

    Compensation is lower than most large regional banks


  7. Helpful (1)

    "Great work environment."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Sales and Service Associate in Marietta, GA
    Current Employee - Branch Sales and Service Associate in Marietta, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at PNC Financial Services Group full-time (More than 5 years)

    Pros

    Everyone has the opportunity to succeed. Good benefits packages and bonus structure is awesome from the start of our career

    Cons

    Sometimes it is difficult to receive a pay raise and customer service reviews can ruin your bonus at the end of the quarter

    Advice to Management

    Receive more feedback from employees


  8. Helpful (3)

    "If you're used to large asset managers/investment banks, you will be disappointed"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Philadelphia, PA
    Current Employee - Anonymous Employee in Philadelphia, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at PNC Financial Services Group full-time (Less than a year)

    Pros

    You will have a job if you're working here. The job will look good on paper and impress others if you're in PCA.

    Cons

    Very unprofessional colleagues in my PCA group, so unprofessional that one guy had to quit because of his actions.
    Immature colleagues, by far the most unprofessional I've worked with in 10 years.
    High deductible health insurance plans only
    Sick days are counted and limited to 5. Don't get the flu, or you'll have none left!
    Pay is below market and downright insulting, Wouldn't have taken the job if I'd already had one.
    You have to wait 6 months before you can invest in the 401k
    No infrastructure to work from home unless you're a VP or 'business essential' read: lost vacation days
    The place is CFA happy right now...don't waste your time getting it unless you really want it. They'll never pay you enough to stay there long enough (if you have any dignity or standards for yourself.)

    Advice to Management

    Attract higher quality talent (and people) by paying more. Don't nickel and some your employees. Don't push things under the rug, Some people in my group are an HR issue waiting to happen. Prepare for many lawsuits due to poor treatment of employees and unfit management in PCA and your stock price to drop, we're all better off working for Aberdeen or Morgan Stanley anyway.


  9. Helpful (1)

    "Loan specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Loan Servicing Specialist in Pittsburgh, PA
    Former Employee - Loan Servicing Specialist in Pittsburgh, PA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at PNC Financial Services Group full-time (More than a year)

    Pros

    Schedule flexibility is a big plus

    Cons

    No opportunities to advance, stringent unrealistic goals and adherences, non competitive pay rate

    Advice to Management

    Listen to employees and actually implement changes and suggestions to make work place better


  10. Helpful (2)

    "Branch Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Columbus, OH
    Former Employee - Anonymous Employee in Columbus, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at PNC Financial Services Group full-time (Less than a year)

    Pros

    Multiple training programs to grow skill set, good camaraderie between branch managers within region, peers always willing to help

    Cons

    unrealistic sales goals, nobody explained how bonus program works, first bonus check was a surprise and had to guess how it was calculated

    Advice to Management

    pay your people at the branches what they are worth, you get what you pay for


  11. Helpful (1)

    "It's a job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Financial Sales Consultant in Newark, NJ
    Current Employee - Branch Financial Sales Consultant in Newark, NJ
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at PNC Financial Services Group full-time (More than a year)

    Pros

    Great training give you a lot of financial insight it is something I would recommend to a recent grad, do it.

    Cons

    They are really geared towards their goals the management can be a little ridiculous but comes with the territory it just ends up being tiresome.


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