PNM Resources Reviews | Glassdoor

PNM Resources Reviews

Updated May 17, 2017
19 reviews

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3.0
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PNM Resources CEO and Director Patricia K. (Pat) Vincent-Collawn
Patricia K. (Pat) Vincent-Collawn
13 Ratings

19 Employee Reviews

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  1. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Project Manager in Albuquerque, NM
    Current Employee - Senior Project Manager in Albuquerque, NM
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at PNM Resources full-time (More than 5 years)

    Pros

    Good place to work, good benefits, great pay, good time off. Good 401k match. Good discounts, good people to work with.

    Cons

    The politics are horrible. they will work you hard and long hours with little to no care for you. Ingenuity is not valued.

    Advice to Management

    Value your employees that are willing to go above and beyond.


  2. "Telecommunications Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Telecomm in Albuquerque, NM
    Current Employee - Telecomm in Albuquerque, NM
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at PNM Resources full-time (More than a year)

    Pros

    Good people with a wealth of experience

    Cons

    Not much potential to move up in the corporate ladder, high risk of layoffs

    Advice to Management

    Budget correctly

  3. "Sr. Corporate Sourcing Analyst"

    StarStarStarStarStar
    Current Employee - Senior Sourcing Analyst in Albuquerque, NM
    Current Employee - Senior Sourcing Analyst in Albuquerque, NM

    I have been working at PNM Resources (More than 5 years)

    Pros

    Work life balance; great working environment; great coworkers; community service opportunities

    Cons

    XXXX xxxx xxxx xxx xxxxx xxxxxx xxxxxxx xxxxxx xxxxxx xxx xxx xxx xxx xxx xx xxxx xxx xxxx xxx x xxxxx xxxx xxx xxxx xxxx xxxx x


  4. Helpful (1)

    "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Albuquerque, NM
    Current Employee - Anonymous Employee in Albuquerque, NM
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at PNM Resources full-time (More than 10 years)

    Pros

    Total Rewards at this Company is second best in NM. Great place to spend a long term career. Professional environment.

    Cons

    Work life balance. Understaffed at the individual contributor level.Too many top level leaders and not enough workers. Regulatory environment is difficult and often leaves employees in limbo about health and welfare of company and jobs.

    Advice to Management

    Obtain feedback from frontline employees more. Communicate!


  5. "Learn alot and work hard"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Network Specialist in Albuquerque, NM
    Current Employee - Senior Network Specialist in Albuquerque, NM
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PNM Resources full-time (More than 3 years)

    Pros

    Great work environment. Many opportunities to learn.

    Cons

    Too much work the existing staffing levels


  6. "slow going"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Finance in Albuquerque, NM
    Current Employee - Finance in Albuquerque, NM
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at PNM Resources full-time (More than 5 years)

    Pros

    Participate in a changing industry
    Strong safety culture
    Strong support for communities and volunteering

    Cons

    Work/Life Balance
    Aging technology
    Attitudes of iWe have always done it that way

    Advice to Management

    Departments don't work together for efficiency and there is no consequence to protectionist management styles.


  7. "Generally, a satisfactory place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Systems Analyst in Irving, TX
    Current Employee - Senior Systems Analyst in Irving, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PNM Resources full-time (More than 5 years)

    Pros

    Work load is comfortable, when not working on a big capital project. Management is very accommodating when it comes to schedules and flex time. One day per week telecommuting is the normal, but like I said they are accommodating. Benefits are solid, the 401k is one of the best I've ever seen. 4.5% match up to 6%, on top of that they just give you 3%. Depending on what group you are in, the work can be interesting with group to move into other tools / products / areas of expertise. Also, the people are generally a good group to work with.

    Cons

    Coverage has been an issue since layoffs in 2009. We still have not returned to those staffing levels, this leaves some positions that lack coverage, so it is hard to take long spans of PTO.

    Also on that note, many management positions were cut as well. While this leads to a high degree of autonomy if you like that, it also leaves few positions for ambitious and talented employees to grow into.

    Advice to Management

    Consider adding more lower - middle management positions, or other avenues to advance valuable employees. Otherwise they will eventually look elsewhere.

  8. Helpful (1)

    "TX Takeover Ruined the Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Analyst in Albuquerque, NM
    Former Employee - Program Analyst in Albuquerque, NM
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at PNM Resources full-time (More than 8 years)

    Pros

    Great Benefits
    Market Pay
    Educational Assistance
    Enjoyed working with most of my colleagues

    Cons

    Lost their loyalty to NM employees when TX came to town
    Very political and cliche-ish
    No recognition for finishing your degree, Bachelors or Masters

    Advice to Management

    Get rid of the IT Management - they only look good because they expect folks to work 24/7.

    People will work their hearts out if they feel that their manager and the company at least pretends to care about them. This company doesn't even pretend anymore.

    They only like the people who are willing to sacrifice their personal time to work because there is so much work to do and not enough people to do it.


  9. Helpful (2)

    "Senior Management is a problem"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Albuquerque, NM
    Former Employee - Anonymous Employee in Albuquerque, NM
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Employees at Director Level and below worked hard and worked together to make the company a great place to work. Environment was team oriented with celebrated success across the company and there used to be company organized events with the focus on helping the community.

    Cons

    Senior Management failed to move the company into a profitable direction and started hacking up the company to make the books look good. Instead of building up, it became years of tear-down and layoffs in a very poor economy. People who should have been let go due to lack of performance were kept and good people and knowledge walked to the door. IT was outsourced to India and the place is falling apart. Management gets a huge bonus but the employees and customers pay the price. Its really unfortunate. Change Senior Management now before there isn't anything left.

    Advice to Management

    Stop the greed and start giving back to the people and community you serve--you'll live a happier life. We're all given a slim opportunity to make something of ourselves and, in the end, we aren't measured by how much wealth we've acquired but what we've done for our fellow man. The work is always going to be there but its the employees you've helped along the way that really matter.


  10. Helpful (1)

    "It was a great place to work, not so anymore!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Albuquerque, NM
    Former Employee - Anonymous Employee in Albuquerque, NM
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Great experience, I've learned a lot and worked with some wonderful people. Pay is very good for New Mexico.

    Cons

    In one word, "Management." Upper management has the philosophy, "Do as I say, not as I do." All they care about is how big their bonus is going to be and how much money they make. It is all about appearances now. They've gotten rid of a lot of good people and the only ones who are left are the ones who claw their way over their co-workers and stab them in the back to get what they want. Morale is at an all time low. The company is swimming in bureaucracy thanks to an over zealous HR department. Performance plans, for example, are very arduous to complete and in the long run, don't mean a thing. The new kicker this year is that a certain percentage of employees in each department now have to get a "Needs Improvement," regardless of how the department or the individual is actually performing -- talk about de-motivating!

    Advice to Management

    Quit worrying so much about yourselves and start worrying about what's really good for the company and the people who work here. We're the worst rated utility in the nation, and management wears it as a badge of honor! Quit blaming the PRC for its lack of support on rate increases and start doing the job you [emphasis on "you"] were hired to do and get paid obscenely well to do.


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