PNM Resources Reviews | Glassdoor

PNM Resources Reviews

Updated May 17, 2017
9 reviews

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2.0
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PNM Resources CEO and Director Patricia K. (Pat) Vincent-Collawn
Patricia K. (Pat) Vincent-Collawn
7 Ratings

9 Employee Reviews

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  1. "Telecommunications Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Telecomm in Albuquerque, NM
    Current Employee - Telecomm in Albuquerque, NM
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at PNM Resources full-time (More than a year)

    Pros

    Good people with a wealth of experience

    Cons

    Not much potential to move up in the corporate ladder, high risk of layoffs

    Advice to Management

    Budget correctly


  2. "slow going"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Finance in Albuquerque, NM
    Current Employee - Finance in Albuquerque, NM
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at PNM Resources full-time (More than 5 years)

    Pros

    Participate in a changing industry
    Strong safety culture
    Strong support for communities and volunteering

    Cons

    Work/Life Balance
    Aging technology
    Attitudes of iWe have always done it that way

    Advice to Management

    Departments don't work together for efficiency and there is no consequence to protectionist management styles.

  3. Helpful (2)

    "Senior Management is a problem"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Albuquerque, NM
    Former Employee - Anonymous Employee in Albuquerque, NM
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Employees at Director Level and below worked hard and worked together to make the company a great place to work. Environment was team oriented with celebrated success across the company and there used to be company organized events with the focus on helping the community.

    Cons

    Senior Management failed to move the company into a profitable direction and started hacking up the company to make the books look good. Instead of building up, it became years of tear-down and layoffs in a very poor economy. People who should have been let go due to lack of performance were kept and good people and knowledge walked to the door. IT was outsourced to India and the place is falling apart. Management gets a huge bonus but the employees and customers pay the price. Its really unfortunate. Change Senior Management now before there isn't anything left.

    Advice to Management

    Stop the greed and start giving back to the people and community you serve--you'll live a happier life. We're all given a slim opportunity to make something of ourselves and, in the end, we aren't measured by how much wealth we've acquired but what we've done for our fellow man. The work is always going to be there but its the employees you've helped along the way that really matter.


  4. Helpful (1)

    "It was a great place to work, not so anymore!"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Albuquerque, NM
    Former Employee - Anonymous Employee in Albuquerque, NM
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Great experience, I've learned a lot and worked with some wonderful people. Pay is very good for New Mexico.

    Cons

    In one word, "Management." Upper management has the philosophy, "Do as I say, not as I do." All they care about is how big their bonus is going to be and how much money they make. It is all about appearances now. They've gotten rid of a lot of good people and the only ones who are left are the ones who claw their way over their co-workers and stab them in the back to get what they want. Morale is at an all time low. The company is swimming in bureaucracy thanks to an over zealous HR department. Performance plans, for example, are very arduous to complete and in the long run, don't mean a thing. The new kicker this year is that a certain percentage of employees in each department now have to get a "Needs Improvement," regardless of how the department or the individual is actually performing -- talk about de-motivating!

    Advice to Management

    Quit worrying so much about yourselves and start worrying about what's really good for the company and the people who work here. We're the worst rated utility in the nation, and management wears it as a badge of honor! Quit blaming the PRC for its lack of support on rate increases and start doing the job you [emphasis on "you"] were hired to do and get paid obscenely well to do.


  5. "Great company until outsourcing, now not Technology focused at all"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at PNM Resources full-time (More than 8 years)

    Pros

    401k Benefits are excellent
    Health Benefits are average
    Flexibility

    Cons

    Company is not technology focused - if an IT person, you will remain stagnant
    Too many mid to upper level managers
    Lack of growth opportunity
    Incentive pay is non-existent - except of course for mid to upper level managers
    Compensation is not equivalent to market if in Texas - everything based off Albuquerque

    Advice to Management

    Management should do a better job of increasing morale and satisfaction for their employees. After outsourcing, employees are being asked to do a lot more work with fewer people and no incentive for doing so. On the plus side, the company has allowed for a more flexible environment and they should continue providing that flexibility.


  6. "Dissapointing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at PNM Resources full-time (More than 5 years)

    Pros

    Many coworkers were very professional and great to work with.

    Cons

    Very political management style based on personalities and relationships rather than objective criteria.
    Many in senior positions, particularly in HR, are rule/policy followers rather than leaders with a vision and managerial courage.


  7. "PNM Resources headed in wrong direction"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at PNM Resources full-time

    Pros

    Was a very good company until new management. Worked in organization for many years until management expanded and tried to grow too fast.

    Cons

    Company moral and management style got so bad I decided to go else where. Management not looking for what is best for company, but to line their own pockets.

  8. "Not real happy"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hard Worker
    Current Employee - Hard Worker
    Approves of CEO

    Pros

    They pay me regularly and its a large company

    Cons

    Their pay scale is way under market, especially in Texas.

    Advice to Management

    Be fair to everyone, not NM first.


  9. Helpful (1)

    "Project Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Albuquerque (Angola)
    Current Employee - Project Manager in Albuquerque (Angola)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    No competition from other retailers. You work for an institutionalized monopoly. Your department might be short staffed but the CEO and c-suite executives always gets their bonuses. But, being an individual contributor you really should be happy with your 1.5 to 3 % raise just to stay above inflation.

    Cons

    Management comes from outside and has lack of commitment to the organization. They have near sighted goals to the shareholders and no long term dedication to the organization. There isn't a real sense of internal development of employees. It seems the best decision is to always hire from outside from cronies you know from your previous utility experience.

    Advice to Management

    Try to capitalize on your current employees and develop them rather than outsourcing your openings. It might be a wise decision to help promote more employee engagement.


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