POPSUGAR "upper management" Reviews | Glassdoor

POPSUGAR Employee Reviews about "upper management"

Updated May 16, 2019

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3.8
71%
Recommend to a Friend
70%
Approve of CEO
POPSUGAR CEO Brian Sugar
Brian Sugar
86 Ratings
Pros
  • "very friendly office, great work/life balance(in 15 reviews)

  • "They have a ton of healthy snacks, coffee, and in-house happy hours for when you're really on the grind(in 10 reviews)

Cons
  • "Work life balance can be a bit out of wack; it varies department to department(in 10 reviews)

  • "The upper management at this company is all over the place(in 8 reviews)

More Pros and Cons

Reviews about "upper management"

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  1. "Great experience!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Producer 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at POPSUGAR full-time for more than 5 years

    Pros

    Room for growth Fun company culture Good hours and work/life balance

    Cons

    Upper management control a lot of creative

    POPSUGAR2019-05-16
  2. Helpful (15)

    "Toxic Work Place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Manager 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at POPSUGAR full-time for more than a year

    Pros

    - Good snacks, before the budget cut took place and everyone had a melt down that they weren't getting hard boil eggs #PSGLife - Some offices allow pets to come to work

    Cons

    - Within the advertising industry, they refer to the PS sales/account team as a sorority, "PSG" and it truly has that exact feel...without the everlasting friendships. - Environment is very toxic; women behave like teenagers. - If you're sick, get ready to use your PTO...or work from home...because you really want to work from home when you're sick. - Overworked and underpaid; if upper management doesn't... want to do their job, they will give you their work to complete...and leave early for the day. - New employees are not trained by upper management but rather by the lower level team members who already have several tasks to take on. - Broken promises. They will have you complete senior level work and tell you that you are going to get promoted, but when it comes to review time...you're just not ready...but keep doing everyone else's work! - They will however, promote the women who have bad attitudes but have been with PS for several years or just because they are close to upper management/ leadership. -Leadership disrespects team members on weekly status calls and in general. Tells teams that if their emails are too long, they won't be read..curses non stop.... - Cross-company teams DO NOT work well together. They brag to potential clients that everything is in house...but then have to fight internal battles within company walls to get what they want... to sell through to clients. - Overall, this is a shady place to work - NY, LA, and SF.

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    Advice to Management

    - Listen to your employees; don't read these reviews and say "it sounds personal." The glassdoor reviews are pretty spot on when it comes to cons! - During exit interviews, HR confirms they see an issue, so management should listen to them when they provide information on the problems on why they are seeing so much turnover. - POPSUGAR motto you have plastered on your walls, does NOT represent the current... culture...think about the people you hire and the upper management you have representing your company. - Include Sick Days within your benefits. All employees deserve their PTO..not use it when they are sick in bed.

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    POPSUGAR2018-02-13
  3. Helpful (10)

    "Illusions of Grandeur"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at POPSUGAR full-time

    Pros

    Good benefits. Free snacks. Some nice people. Some talented people.

    Cons

    This company stresses that they want the best for their employees and even have a "Happiness Committee" to insure that the staff feels this is important to upper management. Sadly, this is not the case. The work/life balance is horrendous. You have no sick days, as you must take vacation days if you are too sick to work from home (which is encouraged). Very long hours and weekend work is the norm. Also, you may have... great ideas for the company that you openly share with your direct supervisor, however don’t expect any kudos from anyone, for once shared they are no longer your own. This company runs on illusion, from the insular management that has been there for far too long and can’t see the forest through the trees, to the editors that are out of touch with the times which results in content that is irrelevant at best.

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    Advice to Management

    Shake things up! Hire someone from outside the company to take a look at your business to see if you can set a new course for success.

    POPSUGAR2018-01-01
  4. Helpful (12)

    "Sinking ship, unprofessional, terribly managed"

    StarStarStarStarStar
    • Work/Life Balance
    • Senior Management
     
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at POPSUGAR

    Pros

    - Nice snacks. - A few really nice people (non-managers). But you’ll find flowers growing amidst the weeds everywhere. It is pure happenstance.

    Cons

    - Serious burnout is rampant — in pretty much every department and level (except at the top where they have unlimited PTO, as opposed to the underlings who get a set amount of PTO but no sick days, so you use up vacation time when you’re sick, or you’re encouraged to “just work from home,” as though that’s NOT working while you’re sick as a dog). Everyone I knew at the company was in therapy, specifically for... work-related mental health problems. There’s a lot of lip service paid to “work-life balance” but in reality there is no balance at all — especially because they encourage everyone to use their personal social media accounts to promote PS content and to post positive images of “#popsugarlife” so that even when we were supposedly off the clock and living our own lives, we were expected to keep boosting the PS brand on social media. It was a crazy intrusive ask that many people didn’t question, but someday they’ll look back and see how messed up that is. And serving drinks in the office at 4pm is like, soooo cute, but it doesn’t count as a perk. It just makes people more prone to mistakes (because nobody is free to “enjoy a drink” in the office; they take their drinks to their desks and keep working for 3 more hours), for which they’ll be punished and probably given more work to make up for it. Most PS employees have had some sort of emotional breakdown at work because of the workload and anxiety surrounding work. (Also, just know that if you do have an emotional breakdown at work, you’ll be ridiculed and mocked behind your back by the very managers you trust to support you.) Management either cannot or will not actively address this problem of burnout, despite the fact that it plagues literally everyone. - Priorities and initiatives are a constantly moving target. As soon as one “VERY important” thing is announced and everyone works overtime on it, the idea is randomly dropped and a new one takes its place, with the same urgent intensity (see above re: burnout). Obviously online media is fast-paced by nature and you have to expect to work quickly. But this isn’t simply an attempt to keep ahead of the curve, business-wise, it’s a manic pursuit of the whims of a CEO who just chases the next shiny thing. They like to pretend that you’re in good hands with the management team, but you’re literally not, as the recent layoffs of about 5% of the staff highlights. - Speaking of layoffs, the company is sinking — fast — and they won’t acknowledge it, instead allowing their hubris to drive their decisionmaking. For the team at the top, their egos are wrapped up in this business and they have this weird inflated sense of importance, as though they are celebrities themselves, which would be funny if it weren’t so sad. The brand hasn’t been relevant in years; it has no discernible personality because in their effort to be fake “nice” they avoid having an opinion or specific outlook on anything. - Two-faced management team will make all sorts of promises that they never intend to fulfill. They set employees up to fail on a constant basis and then those employees will leave or be fired, but the incompetent management team remains intact because of nepotism. Also, management training is a joke. The managers at this company are incapable of adequately leading other professionals. - Communication is laughably poor. This is by far the most passive-aggressive work environment I’ve ever encountered, and the gravest example of that is the unprofessional, unclear communication style. Most communication is over email or chat with plenty of winky face emojis and things like that, none of which provides or invites discussion or clarification. They think they’re being cute and friendly, when in fact they’re muddling their intentions, often leading to misunderstandings and confusion that could’ve easily been avoided. This kind of poor communication comes from the top down, as most of the upper management hasn’t really worked anywhere else and they don’t know how other (successful) companies are run or how professional people conduct themselves. The most destructive thing about it is that PS is a first job for many young women, and the communication tactics they’re learning are setting them up for future embarrassment and failure.

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    Advice to Management

    Being positive or "nice" doesn’t have to mean being willfully blind to the reality of a situation. Take the blinders off and acknowledge that you’re failing, if not for yourselves, then for the sake of your employees. To anyone considering working for the company (or even lending your voice to their embarrassingly lowpaid contractor program), RUN quickly in the opposite direction. The writing is on the wall and it’s... only a matter of time before this company is a footnote in a media studies textbook about the rise (and fall) of the blogosphere.

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    POPSUGAR2017-10-26
  5. Helpful (8)

    "Bait and switch"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at POPSUGAR full-time for less than a year

    Pros

    The environment is good, lots of talented people working on creative teams. Good collaboration within teams until you get to management positions.

    Cons

    The upper management at this company is all over the place. They are out of touch with what makes for a well oiled machine and lead with no transparency and also frequently negative attitudes. There is so much potential, but a lot of people are on a power trip which leads to bad morale and backstabbing.

    Advice to Management

    Listen to the people who are making the content.

    POPSUGAR2017-08-01
  6. Helpful (10)

    "Great Co-Workers, Not So Great Upper Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Culver City, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at POPSUGAR full-time

    Pros

    -Amazing teams and positive energy/reinforcement from most everyone below the exec level -Kombucha on tap -Good creative office environment

    Cons

    -Upper management attitude/communication style could improve (f-bombs dropped during meetings, issues that could have been handled by speaking directly with the person in question to resolve instead of creating aggressive group email chains to complain, holding job security over people's heads) -Strong resistance to try out new ideas/formats/workflows -Way too many redundant/unnecessary emails and email responses... all day/night/weekends, like you're on call 24/7 and you feel you have to respond

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    Advice to Management

    -Strong retraining of management communication/leadership skills -More experimentation encouragement to foster creativity and growth within company -Reducing after hours emails by limiting them to emergencies/high priorities only

    POPSUGAR2017-01-06
  7. "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at POPSUGAR

    Pros

    Great benefits and Company Culture

    Cons

    Upper Management needs some work

    POPSUGAR2016-02-10
  8. Helpful (5)

    "Potential to be a great company, but not there yet..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Marketing Manager in San Francisco, CA
    Recommends
    Neutral Outlook

    I have been working at POPSUGAR full-time for more than a year

    Pros

    Work/life balance and telecommuting are great. Some very smart people in the company and there are big things happening across different products in the company. They have a great review process.

    Cons

    Top management doesn't talk to each other and there is no cross- functional collaboration. Each department lacks clear direction and vision from upper management. Culture is very clique-y also and no one is willing to help each other out.

    Advice to Management

    Share information, development, and upcoming initiatives to employees on a continuous basis and across departments.

    POPSUGAR2014-05-23
Found 8 reviews