PPL Reviews | Glassdoor

PPL Reviews

Updated December 28, 2016
27 reviews

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3.0
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
PPL Chairman, President and CEO William H. Spence
William H. Spence
9 Ratings

27 Employee Reviews

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Pros
  • Overall pay and benefits are great (in 7 reviews)

  • Great people, nice office, people willing to help (in 10 reviews)

Cons
  • Detached upper management who doesn't follow through on their commitments (in 4 reviews)

More Pros and Cons

  1. "AmeriCorps"

    Star Star Star Star Star
    • Career Opportunities
    • Senior Management
    Former Employee - Anonymous Employee in Minneapolis, MN
    Former Employee - Anonymous Employee in Minneapolis, MN

    Pros

    I had a great volunteer experience

    Cons

    I have no cons, served a year as an AmeriCorps


  2. "Excellent Starter Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Allentown, PA
    Former Employee - Anonymous Employee in Allentown, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at PPL full-time

    Pros

    -Great starter job
    -Easy to adapt and learn key skills
    -Excellent on-boarding program

    Cons

    - Slow growth for associate employees out of college (takes more than 3 years to get a promotion)
    - First promotion after associates provides minimal salary boost

    Advice to Management

    Adapt to a newer growth model to accommodate employees and target emerging talent. Be more competitive compared to local companies.


  3. "Customer service representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at PPL full-time

    Pros

    Great ppl and great benefits

    Cons

    Salary seems to be on low end at all positions

    Advice to Management

    Review your salary requirements and reward those who meet them


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  5. "Good company, but stressful environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    Former Contractor - Customer Service Representative in Hazleton, PA
    Former Contractor - Customer Service Representative in Hazleton, PA

    I worked at PPL as a contractor (Less than a year)

    Pros

    Great hours, make a lot of friends and help each other out, holidays off

    Cons

    very stressful working in the call center environment with customers constantly yelling at you, high turnover, low pay


  6. "Old utility culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Allentown, PA
    Former Employee - Anonymous Employee in Allentown, PA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at PPL (More than 3 years)

    Pros

    Many find comfort in a slow moving organization.

    Cons

    Stodgy culture, resistant to change, new ideas.


  7. "Manager"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good People and Hard working

    Cons

    Bad Management. Not open to advice.


  8. "engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Operations Engineer in Allentown, PA
    Former Employee - Lead Operations Engineer in Allentown, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at PPL full-time (More than a year)

    Pros

    Great benefits, flexible schedule, great people

    Cons

    no OT work long hours


  9. "Staff Financial Analyst"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at PPL full-time

    Pros

    Solid succession plan, down-to-earth colleagues, good benefits, and decent pay

    Cons

    Company in transition introduced a lean business model, leaving employees very overworked.


  10. "csr"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Hazelton Mills, PA
    Former Employee - Customer Service Representative in Hazelton Mills, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at PPL (More than a year)

    Pros

    Excellent company to work for

    Cons

    Long work days with very short breaks

    Advice to Management

    Needs more supervisors


  11. "Assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good compensation package for staff

    Cons

    Change in staff recognition and opportunities



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