PPL Reviews | Glassdoor

PPL Reviews

Updated May 3, 2017
99 reviews

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99 Employee Reviews

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Pros
  • Overall pay and benefits are great (in 7 reviews)

  • Great people, nice office, people willing to help (in 10 reviews)

Cons
  • Detached upper management who doesn't follow through on their commitments (in 5 reviews)

More Pros and Cons

  1. "Old utility culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Allentown, PA
    Former Employee - Anonymous Employee in Allentown, PA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at PPL (More than 3 years)

    Pros

    Many find comfort in a slow moving organization.

    Cons

    Stodgy culture, resistant to change, new ideas.


  2. "cleaning"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - House Cleaner in Allentown, PA
    Former Employee - House Cleaner in Allentown, PA
    Recommends
    Positive Outlook

    I worked at PPL part-time (Less than a year)

    Pros

    I am looking for a job that is either cleaning or packing

    Cons

    When i worked at ppl they said i was to slow for the job.


  3. "mechanical engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Meacanical Engineer in Allentown, PA
    Current Employee - Meacanical Engineer in Allentown, PA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great people and great benefits

    Cons

    I have none at this time


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  5. "engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Operations Engineer in Allentown, PA
    Former Employee - Lead Operations Engineer in Allentown, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at PPL full-time (More than a year)

    Pros

    Great benefits, flexible schedule, great people

    Cons

    no OT work long hours


  6. "csr"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Hazelton Mills, PA
    Former Employee - Customer Service Representative in Hazelton Mills, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at PPL (More than a year)

    Pros

    Excellent company to work for

    Cons

    Long work days with very short breaks

    Advice to Management

    Needs more supervisors


  7. "Good place to work, great learning environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Substation Engineer in Allentown, PA
    Former Employee - Substation Engineer in Allentown, PA
    Recommends
    Positive Outlook

    I worked at PPL full-time (More than a year)

    Pros

    Good people, engineering works well with field and has good processes. Great pay and benefits.

    Cons

    Market in this region is dry, significant other could not find employment in his field.


  8. "Appreciated the employment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Sunbury, PA
    Former Employee - Business Analyst in Sunbury, PA
    Positive Outlook
    Approves of CEO

    I worked at PPL (Less than a year)

    Pros

    Great money hard work not long enough

    Cons

    long hours, wanted a permanent position, but this was fine until my MBA is completed. Now it is completed and looking for a more permanent position.

    Advice to Management

    I have a Masters in Business and project analysis and am looking for a more permanent position with PPL.


  9. "Beware"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Allentown, PA
    Former Employee - Anonymous Employee in Allentown, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Excellent compensation and benefits, particularly the 401k and vacation. Pleasant working environment. Downtown Allentown has come a long way in the past few years...

    Cons

    The leadership team is in the process of taking significant steps - including outsourcing, the consolidation of job responsibilities and the outright layoff of direct employees - to drastically cut costs in order to avoid being taken over, thereby saving their own jobs. The resulting culture of fear is the single biggest con.


  10. Helpful (4)

    "Promises of a Once-Great Company--Dashed"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Applications Developer Associate in Allentown, PA
    Former Employee - Applications Developer Associate in Allentown, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at PPL full-time (More than 5 years)

    Pros

    The pro's of a company like PPL can be described thusly: OK to moderately-OK pay (though lower than average for most like-jobs); Moderately-OK to middling benefits package (that's being cut more and more thoroughly each year); OK to average work expectations from a managerial point of view, on paper. It's a well-established company in the region with a Fortune 500, Blue Chip reputation. The people underneath management level are trying to do the best job they can with the limited resources they have, and are generally friendly and helpful to keep you around.

    Cons

    Now, let's talk about the cons of a place like PPL--With a company that's almost 100 years old, there are many things that have changed with the times and those that have not. Those that changed have only done so due to state and federal regulations, such as OSHA and labor laws. And if you think of a Fortune 500 company being dog-eat-dog, you'll get what the culture is.

    The "good ol' boys club" is alive and well. They preach diversity but generally, behind closed doors, will only take advice from those who are well below the cost expectations, or those who are the old white men.

    Nobody takes responsibility for anything but successes, but their environment rarely creates those. Stagnant workers with the old promise of pensions and/or being hired being dashed as their hiring practices are all over the board or plain nonexistent (unless it's internally, through political meandering). Make sure you know someone high-up before you try to join the organization, because you'll need it. They're behind the times in understanding technology, understanding their costs, and understanding how to grow the business.

    The only way they've kept afloat is through divesting their unregulated side (which was an unmitigated disaster), and cutting employees and their benefits. Unfortunately that doesn't help when their entire income is based upon PUC rate increases without backing and getting that sweet, sweet federal improvement money (hooray for Smart Grid projects!). Instead of doing things smarter, they do things dumber to bilk money out of the taxpayers and customers, and then decide that the only cost-cutting they'll do is by removing the people that are worth anything and replacing them with contractors.

    The PEOPLE are what make PPL great, or at least they did, before they replaced most of them with contractors. Unlike internal employees that had some sort of pride in the company they work for, and the community they serve, contractors do not care about the long-term viability of the company they serve--only about the next paycheck. PPL will probably be bought out by the PECOs and MetEds of the world within the next two to five years, and maybe management philosophies will change. Until then, however, I don't think the company is built to thrive--not anymore.

    Work-life balance doesn't exist. If you're management (i.e. non-union), you'll be expected to work your $50+ and like it--for the good of the company. They're a "put fires out and be the superhero" company, not the "make sure things are built so they don't suddenly burst into flames" kind of company. Everything a modern company shouldn't be.

    Advice to Management

    Understand how to do the jobs below you.

    Understand how the peons and "resources" have to cut and scrape and duct-tape to get the projects done within time/scope/budget (usually failing on one or two of these).

    Understand that keeping things "above the line" in Oz Principle language only works if EVERYONE stays "above the line," including yourselves.

    Keep your promises--hiring, firing, benefits, and political wrangling.

    Don't let completely worthless people keep climbing the ranks and bilking projects' costs without investigating them.

    And try to keep open communication the key instead of secret cabals of politically-expedient numbskulls at the helm.

    All of these things have led to the downward spiral over the last 5 years, and unless things change, it won't get better.


  11. "Great company with nice benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Lehigh Valley, PA
    Current Employee - Anonymous Employee in Lehigh Valley, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Family like environment with great benefits

    Cons

    Detached upper management who doesn't follow through on their commitments

    Advice to Management

    Listen to the front line employees


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