PPL Reviews | Glassdoor

PPL Reviews

Updated October 19, 2017
111 reviews

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111 Employee Reviews

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Pros
  • work shedule is M-F so good work/life balance (in 6 reviews)

  • Good salary and excellent benefits, mostly good people (in 10 reviews)

Cons
  • Upper management keeps cutting employees while increasing workload, and rewarding themselves with ever-increasing exec pay packages (in 5 reviews)

More Pros and Cons

  1. "Customer service representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at PPL full-time

    Pros

    Great ppl and great benefits

    Cons

    Salary seems to be on low end at all positions

    Advice to Management

    Review your salary requirements and reward those who meet them


  2. "Best Internship"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    Pros

    Really nice place to intern

    Cons

    there isnt anything bad about the company

  3. "Tech 2"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tech II in Allentown, PA
    Current Employee - Tech II in Allentown, PA
    Recommends
    Positive Outlook

    I have been working at PPL full-time (More than 3 years)

    Pros

    Awesome work environment, very safe.

    Cons

    Union won't allow transfers across " Progression Lines"

    Advice to Management

    Keep hiring good management as you are doing now, people with our futures in mind, and we will be around a long time.


  4. "Sr. Financial Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great co-workers to work with, good compensation and benefits with a good location.

    Cons

    High turnover in the last few years


  5. "Relaxed"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good benefits and Nice people

    Cons

    Slow but relaxed with no pressure


  6. Helpful (2)

    "Crappy management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good money for the Lehigh Valley

    Cons

    Crappy management and taken over by a company they bought!

    Advice to Management

    Get a clue


  7. Helpful (4)

    "PPL Electric Utility Culture"

    StarStarStarStarStar
    Current Employee - Manager in Allentown, PA
    Current Employee - Manager in Allentown, PA

    I have been working at PPL full-time (More than 8 years)

    Pros

    The company has many older skilled workers with deep knowledge and the company dedicates significant resources to the training of entry level personnel. It is a good place to learn and improve technical skills especially for people entering the industry.

    Cons

    The senior leadership is chosen based on their perceived loyalty and alignment with the executive leadership ideals. The present senior leadership has little direct experience in dealing with people and have minimal if any, supervisory experience.
    Supervisors are told what ratings they are to give the underlings for performance appraisals and it weights most heavily on the arbitrary criteria of “behaviors” as measured against the executive leadership values. Knowledge skills, work output, customer service and working with peers is secondary.
    The president wants to change the culture of the company and one aspect is to hold people more accountable. While the goal is good, the senior leadership in their zeal and focus on pleasing the president, takes this to extreme and thus employees are evaluated mostly on how well they are conforming to the values and behavior tenants.
    When employees raise valid issues the employee is considered oppositional, defensive and quickly labeled non- conforming and the senior leadership quickly pounces on their supervisor. And the supervisor is given a poor evaluation for not keeping the employee in line. In other word, the senior leadership is fanatical in insuring that the executives do not perceive them as not being able to follow the executive behaviors expected. It is a very contentious and adversarial atmosphere.
    An one gains some time with the company, they need to consider their ideals and beliefs especially if one has aspirations of becoming a supervisor. If you have principals and you are not willing to put them aside in order to climb the corporate ladder, PPL Electric Utility is not the company for you.

  8. "CSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pennsylvania in Allentown, PA
    Current Employee - Pennsylvania in Allentown, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at PPL full-time

    Pros

    Great salary, makes your out of work lifestyle better.

    Cons

    Very focused on business puts alot of pressure on the employee

    Advice to Management

    Don't forget your employees and stress leversion you are driving them to can be unhealthy.


  9. "Old utility culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Allentown, PA
    Former Employee - Anonymous Employee in Allentown, PA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at PPL (More than 3 years)

    Pros

    Many find comfort in a slow moving organization.

    Cons

    Stodgy culture, resistant to change, new ideas.


  10. "Great Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Net Developer in Allentown, PA
    Former Employee - Net Developer in Allentown, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at PPL (Less than a year)

    Pros

    Great support from manager and team lead.

    Cons

    Can be tough and competitive environment.


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