PRA Group Reviews | Glassdoor

Find your next job here

PRA Group Reviews

Updated November 21, 2017
21 reviews

Filter

Filter


5.0
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Steve Fredrickson
7 Ratings

21 Employee Reviews

Sort: PopularRatingDate

Pros
  • High energy, great people to work with (in 10 reviews)

  • Great pay,potlucks,donating to different organizations (in 8 reviews)

Cons
  • Poor compensation especially considering exorbitant salaries/bonuses of upper management (in 12 reviews)

  • Very high turn over rate, great company to work for if you are uneducated or just need a job while you look for another one (in 4 reviews)

More Pros and Cons

  1. "Great Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - E-Filing Clerk in Norfolk, VA
    Former Employee - E-Filing Clerk in Norfolk, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at PRA Group full-time (More than a year)

    Pros

    Easy work for Pay
    Great benefits
    1 hr breaks

    Cons

    Sitting at desk all day


  2. "great"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at PRA Group full-time

    Pros

    very quick promotion in company

    Cons

    there could be more active om's

  3. "I love my Job!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Executive in Norfolk, VA
    Current Employee - Senior Account Executive in Norfolk, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PRA Group full-time (More than 5 years)

    Pros

    This company has provided my life with stability, and showed me how to display integrity no matter what. The staff is always engaging and supportive. I was homeless right before I started working there , and then I became stable through the income it provided. I love the positive energy that I feel when I come to work. The staff makes sure that everyone is following the proper guidelines and has a clear understanding of the task at hand.

    Cons

    The company receives a bad reputation, even though the staff is taught integrity. It is perceived that debt collectors are bad but we try to help the best way that we can.

    Advice to Management

    Continue to be great.


  4. "Great place, great people, great pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive in Norfolk, VA
    Current Employee - Executive in Norfolk, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PRA Group full-time (More than 8 years)

    Pros

    An extremely dedicated team that is working to be the best in the world in a very difficult business. Even in a down year, the company is highly profitable and is a stable place to work. Mgmt seems focused on getting people paid, supporting ICP and bonus payments even when results are not as strong as prior year.

    Cons

    A highly regulated business in an industry that has a challenging reputation.

    Advice to Management

    Get out to all the offices and share your vision one on one as much as possible. Whenever I have heard directly from our senior execs I walk away highly motivated and energized.


  5. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Representative in Norfolk, VA
    Current Employee - Account Representative in Norfolk, VA
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Insurance
    Stable pay
    Opportunity to make more if you want by collecting more

    Cons

    Sometimes you might not be able to meet your goals so you go home with a smaller bonus check


  6. Helpful (1)

    "Assistant Vice President"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center Operations Leader in Hutchinson, KS
    Former Employee - Call Center Operations Leader in Hutchinson, KS
    Recommends
    Positive Outlook

    I worked at PRA Group full-time (More than 10 years)

    Pros

    Compliance focused
    Employee driven
    Competitive
    smart executive leadership
    fun enviroment

    Cons

    Pay changes too often
    Cut-throat
    Partnership between departments
    Terrible mid level leadership

    Advice to Management

    Don't be afraid of those better than you


  7. "Collections"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Norfolk, VA
    Former Employee - Account Executive in Norfolk, VA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at PRA Group full-time (More than a year)

    Pros

    Possibilities for strong flexibility with schedule and a reliable company that is the leader in the industry. Nice incentives to reward top performers. Interaction with a wide array of personality types.

    Cons

    Career progression hits a ceiling after certain levels of performance. There are other opportunities offered but are not financially beneficial to take and thus one can leave one looking elsewhere.

    Advice to Management

    The departments are in silos that do not allow top performers much advancement outside their silo. There is inherently a high turnover in certain positions but consider ways for advancement as to not lose talent that otherwise would have stayed.

  8. "Awesome environment and bonus incentive."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Representative in Jackson, TN
    Current Employee - Account Representative in Jackson, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PRA Group full-time (More than a year)

    Pros

    Flexible schedule, nice pay check every 2 weeks. It is a fun environment. Plenty of paid time off and holiday pay.

    Cons

    The only cons i have found is working until 10pm, but it's only one night per week. And of course the occasional getting cussed out ok the phone and listening to sob stories.


  9. "Operations Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Jackson, TN
    Current Employee - Anonymous Employee in Jackson, TN
    Recommends
    Positive Outlook

    I have been working at PRA Group full-time (More than 5 years)

    Pros

    There is a Great bonus structure

    Cons

    There are No cons found


  10. Helpful (1)

    "good"

    StarStarStarStarStar
    Former Employee - Debt Collector in Fort Worth, TX
    Former Employee - Debt Collector in Fort Worth, TX

    I worked at PRA Group (Less than a year)

    Pros

    Collections is the best part of the job

    Cons

    Distance is quite far depends locaTion


Showing 21 of 227 reviews
Reset Filters