PRIME Research Reviews | Glassdoor

PRIME Research Reviews

Updated December 4, 2017
103 reviews

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3.1
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7 Ratings

103 Employee Reviews

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Pros
  • Allowed to work from home when needed (in 13 reviews)

  • Flexible timing,Fun to Work,Good work life balance (in 8 reviews)

Cons
  • Laughably low pay for a job in Ann Arbor that requires a bachelor's degree (in 9 reviews)

  • The office is in the middle of Ann Arbor, which means you either have to pay for parking or acquire a GoPass from Prime to use transportation (in 8 reviews)

More Pros and Cons

  1. "Great place to grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Ann Arbor, MI
    Former Employee - Project Manager in Ann Arbor, MI
    Recommends
    Positive Outlook

    I worked at PRIME Research (Less than a year)

    Pros

    Exciting clients, fast-paced, growing with good opportunity

    Cons

    Breakdown in communication between HQ and "satellite offices"


  2. Helpful (1)

    "Cons outweighed pros for the most part."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Coder in Ann Arbor, MI
    Former Employee - Coder in Ann Arbor, MI
    Doesn't Recommend

    I worked at PRIME Research full-time (More than a year)

    Pros

    Schedule flexibility
    Casual dress code
    Ok to wear headphones
    Foozeball, Ninetendo & other games
    Allowed to work from home when needed

    Cons

    Major and frequent communication breakdowns
    Inadequate training
    Poor management
    Frustrating internally-developed software
    Bad IT support
    Perceived lack of concern of employee happiness
    Unrealistic expectations for pay offered
    Aloof executive staff
    Promotions and raises seem to only happen when someone leaves or threatens to leave
    High turnover, which leads to constant need for re-training and mistakes

  3. "Decent- for high school grads"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - News Analyst in Ann Arbor, MI
    Former Employee - News Analyst in Ann Arbor, MI
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at PRIME Research full-time (More than a year)

    Pros

    Remote work in nice and management trusts grunts to work independently. Looks great on a resume when you inevitably leave for a better job.

    Cons

    Laughably low pay for a job in Ann Arbor that requires a bachelor's degree. There is also no real reason why the job can't be 100% remote. Knowing your coworkers and going to useless, unproductive meetings aren't valid enough reasons to force employees to go to an uncomfortable building that you have to pay to be at (parking). But oh, they'll pay for PART of your parking! Overall, PRIME is getting better about the benefits, but the pay is a huge turn off and the healthcare is still a joke.

    Advice to Management

    A lot of you are doing great.


  4. "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Ann Arbor, MI
    Current Employee - Anonymous Employee in Ann Arbor, MI
    Recommends
    Positive Outlook

    Pros

    Friendly work environment, can work from home, room for growth

    Cons

    Parking is expensive, shared workspace

    Advice to Management

    Things are awesome! Management responds to feedback with great consideration


  5. "Solid company, typical work atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - News Analyst in Ann Arbor, MI
    Former Employee - News Analyst in Ann Arbor, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at PRIME Research full-time (More than a year)

    Pros

    Was given many opportunities to succeed. Related to that, they have several different types of work that you could apply for. It's a nice office. The subjects they work with are interesting depending on which team you are on. They seem to be starting to make a name for themselves in their niche market.

    Cons

    The pay isn't very good at all. But as explained a couple months into a job, it's essentially an entry level job for this type of work. If you don't like data entry, you probably won't enjoy this much, because the work can be very tedious. Your performance is tied to a number, or an efficiency, which may be difficult for the more tedious. The office is in the middle of Ann Arbor, which means you either have to pay for parking or acquire a GoPass from Prime to use transportation. As noted before, I was given multiple opportunities, but I did not like how I was let go.

    One major thing I disliked is their monthly meetings where they essentially ridicule suggestions submitted to their suggestion box.

    Advice to Management

    Put less emphasis on efficiencies and more on quality of work.

    PRIME Research Response

    Jul 4, 2017 – Chief Executive Officer

    Thanks for your review. I'm happy to see that you recognized the opportunities to develop a career at PRIME. To your point, we have made a name for ourselves among international clients seeking to... More


  6. Helpful (3)

    "Glad I left"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in New York, NY
    Former Employee - Project Manager in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at PRIME Research (Less than a year)

    Pros

    Good people to work with - you feel like part of a team

    Cons

    Long hours, clients are very very demanding - no overtime and if you dont work long for free, people get annoyed.

    Advice to Management

    Make sure to reward your hard working employees more than you currently do!


  7. Helpful (3)

    "Great Place to work"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    Pros

    free coffee, flexible, good benefits

    Cons

    Nothing really bad to say

  8. Helpful (2)

    "Considerate Workplace; Flexible Hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Media Analyst in Ann Arbor, MI
    Current Employee - Media Analyst in Ann Arbor, MI
    Recommends
    Neutral Outlook

    I have been working at PRIME Research full-time (Less than a year)

    Pros

    Flexible hours and solid training and accommodation for entry positions.

    Cons

    Moderate turnover and ambiguous room for senior growth and development.


  9. Helpful (1)

    "Media Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at PRIME Research full-time

    Pros

    Flexible time, cool team members and work environment.

    Cons

    I wasn't there long enough to experience down times, but they might need to give workers more time to break.

    Advice to Management

    Management seemed great. You should invest more in worker's career growth


  10. Helpful (2)

    "Positive Work Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager
    Former Employee - Senior Manager
    Recommends

    I worked at PRIME Research full-time (More than a year)

    Pros

    - Very productive and friendly work environment; enjoyed excellent working relationship with staff at all levels; great team work
    - Input from staff to senior management is taken into consideration and valued
    - Open communication
    - If you're someone interested in public relations you will definitely learn a lot while also contributing meaningfully
    - You work very hard and at the end of the day feel good that your every effort makes a difference
    - PRIME's technology helps big corporations maximize the return on their public relations investment, thereby helping them to understand and analyze what their target audience are saying about their brand
    - Gain international experience working with people from different cultures

    Cons

    It took a little while to fully understand the work culture of my former colleagues in the Germany office. Working with them on a daily basis this was important to understand. Once I made the effort to do so I learned that they are very good people to work with. Consequently we were able to deliver very positive results in our work. If you ever experience such challenges, just make some effort to communicate with them openly and you learn how friendly and helpful they are. That said, this isn't really a con for me since it worked out for the best.

    Advice to Management

    Continue to encourage feedback from and listen to your employees. They have a ton of ideas that can help the organization's continued growth. Also, recognizing your most hard working talents - for e.g. awards / certificates of achievement at the Christmas Party.


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