PSAV Reviews | Glassdoor

PSAV Reviews

Updated October 19, 2017
769 reviews

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Pros
  • Meet nice, helpful people, learn a lot about the industry, sometimes free food at hotels (in 29 reviews)

  • lots of room for advancement but you're going to work hard (in 14 reviews)

Cons
  • Work-Life balance is out of control sometimes (in 46 reviews)

  • Long hours, most hotels seem to be understaffed (in 56 reviews)

More Pros and Cons

  1. "Part-Time AV Technician (in house)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at PSAV part-time

    Pros

    Good opportunity to grow knowledge and utilize teaching classes. also better chance of getting work due to slow A/V season

    Cons

    Very strict on pay which means pay raises only result on due to moving position. Usually can get paid a lot more for the work you do for big named clients.

    Advice to Management

    Take care of your employees...


  2. "Too Much Red Tape"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at PSAV full-time (More than 3 years)

    Pros

    Friendly Technicians and some Managers.

    Cons

    Bad Pay for Good work. Hours are erratic. Doing a Managers Job at a Technicians wage. Training sucks. iLearn is only so good. You need Hands on Training before you get put on the floor.

    Advice to Management

    Pay your employees better. They are the backbone of your company. Let them know you appreciate them. The Point System Sucks!!! Give real Cash Bonuses, People have bills to pay.
    Better Hands On Training of Techs before you put them on the floor. Trying to train someone while on the fly is hard in this business.

  3. "Decent AV Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager
    Former Employee - Sales Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at PSAV full-time (More than 5 years)

    Pros

    Usually surrounded by a fun, cohesive team. Semi-flexible work/vacation schedule depending on season. Free training in most aspects of event technology.

    Cons

    Not enough pay. Can have long hours, work on weekends and holidays. Micro-managing from upper-management.


  4. "The pay sucks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Event Technology Specialist
    Current Employee - Event Technology Specialist
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at PSAV full-time (More than a year)

    Pros

    -They teach you a lot.
    -Stable-ish hours for most of the year
    -Benefits arent bad

    Cons

    -slow periods are really slow
    -They pay technicians way under industry standards
    -They are super corporate


  5. "Sales Director"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PSAV full-time (More than 3 years)

    Pros

    great people and opportunity within PSAV

    Cons

    regional growth is limited in a small market


  6. Helpful (2)

    "AudioVisual Industry equivalent to Walmart"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at PSAV full-time

    Pros

    Large company with many resources.

    Cons

    You are merely a number and easily expendable. Many promises but little follow through for advancement opportunities. Focus on revenue versus taking care of clients.


  7. Helpful (1)

    "Not a good company. Treats employees like inventory."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director of Event Technology in Phoenix, AZ
    Former Employee - Director of Event Technology in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at PSAV full-time (More than 10 years)

    Pros

    Any benefits you enjoy will come at the generosity of the contract partner. The benefits provided by PSAV are basic. More than likely, if you work for PSAV, you will be posted at a resort of hotel. That is a significant factor. During my many years working in this industry; I found that not all hotels treat PSAV employees well, however, if you get lucky, you post at a hotel that treats you like a member of the hotel and then you will get free hotel stays, free food, free golf........etc. If you play your cards right. Which I did.

    Cons

    Quarterly profits are the holy grail. Your experience, means nothing. You are often at your own discretion when handling policy with your hotel partners. Even if you are right, PSAV management will not back you up. Politics are rampant in this industry and it is imperative that PSAV will support you...........but this is not a certainty.

    Advice to Management

    My advice is to you as a potential PSAV employee. Get your experience quickly. Apply for salary management positions when they come up and get the practical experience of being a Director or Sales Manager. Then take that experience, on your resume and go elsewhere............before they terminate you. This company loves to terminate people before the slow season comes, before you try to take vacation time and is becoming notorious for engaging in age discrimination. They prefer young people that they can underpay, mold and overwork. Then let you go afterwards, when they "think" you are getting paid too much. There seems to have a twisted distain for the property operations folks. Which is unfortunate, because the operations people are the rainmakers.

  8. Helpful (4)

    "Corporate review only - field is like a separate company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Corporate Employee in Schiller Park, IL
    Current Employee - Corporate Employee in Schiller Park, IL
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at PSAV full-time (More than 8 years)

    Pros

    Nice decor. Close to public transportation and O'Hare airport. Some very nice and good people. Nice computer equipment. A two floor building with a very fancy internal staircase makes for a nice space. Free coffee, tea, pop and hot chocolate, which is very nice. A very large cafeteria for gathering together at lunch time.

    Cons

    Super dysfunctional "C-suite." No one wants to take ownership of anything, departments blame other departments for everything, some teams within a department blame other teams. Very negative atmosphere and moral is very low. Benefits gets worse every year (we pay more but get less health coverage), annual raises only 2-3% (MAX). Zero career path.

    Advice to Management

    To the C-Suite: Get back engaged with your company. Stop adding layer upon layer of upper management. It is eating up our EBITDA and no value that anyone can see other than it puts an additional layer or three between you and the employees. You need to get engaged in this company if you desire to see it move forward. You have lost many good and long standing employees, start working on solutions to the company's internal moral problems.


  9. "Work/Life Balance is a Joke"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Event Technician in Baltimore, MD
    Current Employee - Senior Event Technician in Baltimore, MD
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at PSAV full-time (More than 3 years)

    Pros

    more consistent/easier work than being independent

    Cons

    feast or famine. schedules can be erratic. not conducive to family life or planning.

    Advice to Management

    train people to work with other people


  10. "Event Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Event Technician in Columbus, OH
    Current Employee - Event Technician in Columbus, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PSAV full-time (Less than a year)

    Pros

    Kind and caring management that looks to help you grow as a technician and in the company.

    Lots of hours in professional business environment.

    No two shows are ever the same. It is exciting to come in and see what exciting challenges the next client brings!

    Cons

    Hours can sometimes be long and taxing, but overall management tries to prevent too many instances of this to prevent technicians from "burning out"

    Can cause a balancing act between Work and Personal Life.

    In "slow seasons" hours can become thin at times.

    Advice to Management

    Take a page from my DET's and OM's playbook. Everyday I come into work pumped and ready for work, because they have cultivated an absolutely fantastic work environment.


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