PSAV Reviews | Glassdoor

PSAV Reviews

Updated March 25, 2017
663 reviews

Filter

Filter

Full-time Part-time

663 Employee Reviews

Sort: Popular Rating Date

Pros
Cons
  • compensation negotiation, bonus payout schedule, work life balance (in 38 reviews)

  • Long hours, but that just comes with the territory of the job (in 48 reviews)

More Pros and Cons

  1. Helpful (2)

    "Huge Corporation"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technician
    Former Employee - Technician
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at PSAV part-time (More than a year)

    Pros

    Lots of online training resources for free. Lots of different equipment available for use.

    Cons

    The company is moving its' technicians toward simpler tasks, expecting them to handle not much more than a basic meeting room setup. Only the technicial specialists are really able to get their hands on large shows. Working as a part time employee and becoming a technicial specialist does not happen often enough.


  2. Helpful (2)

    "Ok, but not great."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Technician
    Current Employee - Lead Technician
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at PSAV full-time (More than a year)

    Pros

    Ok pay for entry into the A/V industry.

    Cons

    Getting proper equipment, or getting equipment fixed is like pulling teeth. Not really room for growth in the operations sector.

    Advice to Management

    Figure out how to get the correct equipment for the job to your locations. Video signal over fiber cable is not the best option in a hotel environment.


  3. Helpful (4)

    "Account Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in New York, NY
    Former Employee - Account Manager in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at PSAV full-time (More than 8 years)

    Pros

    The largest vendors for event technology with major accounts in hotel audio/visual. It stops at that unfortunately. I worked my way up from a technician to account management, and freelanced after I managed a key account the very first W Hotel in NYC to put this review in context. I've also switched careers into broadcast producing working with major networks as a writer/producer to give even more context.

    Cons

    - No thought leadership or employee engagement by top management: Nobody knows the team is that runs the company, nor do they care. They don't even have town halls to show faces.
    - Cheap. Cheap. and Cheap: The company will spend money on equipment, but ABSOLUTELY none on its employees. In fact, they purposely try to "low ball" salaries.
    - Culture of Pimps: Regional and top management just looks at numbers and is constantly on your lap about filling out paperwork to show you made quotas.
    - Lack of Support: We all know A/V is the Redheaded stepchild in the hotel ecosystem and there are way too many examples of hard working managers who have been thrown under the bus by PSAV when the hotel's management makes fickle decisions.
    - Unprofessional Culture: PSAV insists on treating their employees like children with drug testing and other employee communications that assumes you are not an educated professional.
    - Hotel Management is stressed: PSAV has some great managers and some are hacks, but they are all overworked and underpaid for the value they bring to clients.
    - Corporate BS: PSAV "rebranded" and changed Audio/Visual to "Event Technology." to present a "new image." As mentioned, hotel staff see this as a pig with lipstick.
    - Non-motivating culture: I in the 10 years of working with the company in both manager, tech staff and freelance roles, the culture and work environment is non motivating which is why during that last 5 years I freelanced to transition into a more professional environment of broadcast producing.
    - Immature colleagues: The educational level of most in the company lacking. A lot of non-college grads or people that are simply lower class in mindset which fosters a "local boys club" mentality. This only adds fuel to the old stereo type of A/V techs being "roadies in monkey suits."
    - Hostel work environment for minorities: Ironically, most of the workforce is black or Latino and the corporate clients' staff is basically all white, so this sets up a micro-aggression communication style in how the client's staff perceives the quality of service prior to the event, meeting, etc. When clients see a "white man" that has power to control service one can clearly see the relieve on their face. Try keeping your esteem and mental health in this environment daily for years. It's hard not to internalize.

    Advice to Management

    PSAV is comfortable with the same ol' same ol' which is why the company will be run by former real estate dropouts and other uneducated "local good ol' boys" from the mid-west that somehow drifted into A/V because they have a mortgage and kids


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "not bad"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PSAV full-time

    Pros

    steady work, benefits. lots of room for advancement but you're going to work hard. global transfer opportunities.

    Cons

    pay scale is considerably less than other companies or freelancing.


  6. Helpful (1)

    "It's a Good Job - Potentially a Good Career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Coordinator in Chicago, IL
    Current Employee - Sales Coordinator in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PSAV full-time (More than 3 years)

    Pros

    I've worked both Tech & Sales side, and I enjoy meeting the 95% of the people I've been scheduled to work with.
    Physically 'building' big events & seeing them come to fruition is very satisfying.
    It's fun getting to see how the other half lives working in hotels that I would never be able to afford myself.
    If you apply for a job in a hotel, the majority of them will provide free lunch in the employee cafeteria. (It doesn't sound huge, but not paying/making lunch every day pads the budget big time.)
    There is definitely room for upward mobility on the Tech Side & Sales Side.

    Benefits & PTO after 90 days is very helpful, and the 401k has a (pretty small) match.
    PSAV will compensate you up to $300 a year with keeping your wardrobe up to date if you're at a property that requires you to wear a suit.

    The Sales Coordinator position is a lot of fun, but can be dreary work as you mainly deal with smaller (less exciting) groups. The position is somewhat of a stepping stone to Sales Manager, which should be your goal if you apply for SC.

    Cons

    Entry Level Techs will be low-balled in Salary negotiations. To make good money, you'll need to work hard to gain experience & move up.
    As a Full Time Hourly employee, you are not necessarily guaranteed 40 Hours per week. During Chicago-Winter, business slows down almost to a standstill, & if you don't have PTO stashed away, it can be VERY rough on your budget.
    When it's busy, hours can be long & at all hours of the day as we work around the client and hotel's booked schedules.

    Advice to Management

    Never forget to take care of the Techs, and increase the 401k match.


  7. "Good Company, Bad Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Event Technology Concierge in San Francisco, CA
    Former Employee - Event Technology Concierge in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at PSAV full-time (Less than a year)

    Pros

    Good pay, good experience, good people

    Cons

    Hours were very long, bit of a boy's club

    Advice to Management

    Keep making things accessible for female employees


  8. "Better than most places"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Disapproves of CEO

    I have been working at PSAV full-time

    Pros

    As a full-time employee, your hours are quite steady even during the "slow" seasons

    Cons

    They sometimes overwork you.

    Advice to Management

    Listen to employees more.


  9. "AV in SD"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexible scheduling
    Ways to train and move up

    Cons

    Low pay
    Low bonuses
    Long hours, but that just comes with the territory of the job


  10. "Great place to learn"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PSAV part-time

    Pros

    It is a great company for young and inexperienced techs. Come out of college, get some real world experience, and learn.

    Cons

    Not a place to stay your entire career.


  11. "Big, Reliable, Low Paying"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Lots of opportunity and flexibility

    Good for entry level into AV industry

    Promoted from part to full time in less then 6 months

    Good for resume, references, and experience

    Decent benefits

    Cons

    Low paying compared to other AV companies

    Very large company so corporate management often overlooks or doesn't care about low level

    Some business partners can be less than helpful

    Advice to Management

    Better wages and more incentive to pursue training



Showing 663 of 675 reviews
Reset Filters