PSAV Reviews in San Francisco, CA | Glassdoor

PSAV San Francisco Reviews

Updated June 19, 2017
29 reviews

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San Francisco, CA

2.3
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PSAV CEO Mike McIlwain
Mike McIlwain
10 Ratings

29 Employee Reviews

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Pros
  • Meet nice, helpful people, learn a lot about the industry, sometimes free food at hotels (in 29 reviews)

  • lots of room for advancement but you're going to work hard (in 14 reviews)

Cons
  • Work-Life balance is out of control sometimes (in 46 reviews)

  • Long hours, most hotels seem to be understaffed (in 56 reviews)

More Pros and Cons

  1. Helpful (1)

    "Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in San Francisco, CA
    Current Employee - Sales Manager in San Francisco, CA
    Recommends
    Approves of CEO

    I have been working at PSAV full-time (More than 8 years)

    Pros

    One of the Largest Audio Visual companies Nationwide

    Cons

    Too many changes that happen constantly.


  2. Helpful (1)

    "PSAV"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Director in San Francisco, CA
    Former Employee - Sales Director in San Francisco, CA
    Doesn't Recommend
    Negative Outlook

    I worked at PSAV (More than a year)

    Pros

    Partnerships with great hotels, a great opportunity to connect with corporations.

    Cons

    toxic environment within team making it an unhealthy situation.

    Advice to Management

    Update the technology to be better suited to current event productions. Put all employees through a counseling program and work with them on developing their interpersonal skills.

  3. Helpful (4)

    "Customer Service - Corporate Style"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technician of Event Technology in San Francisco, CA
    Former Employee - Technician of Event Technology in San Francisco, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at PSAV full-time (Less than a year)

    Pros

    PSAV has partnered with a large number of beautiful hotels. Visiting the properties to create events offered a chance to work in some beautiful ball rooms and venues.

    Cons

    PSAV is a very corporate, scripted type of environment. They are focused more on their tech's offering "world class" service, than offering technical solutions. They reward people with quick advancement, and are particularly fond of slick talkers over hard workers with integrity who care about their work.

    Advice to Management

    Recognize and reward skill and knowledge. Realize that there is more than one right way to do something. Practice what your preach.


  4. Helpful (2)

    "Good Company, Bad Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Event Technology Concierge in San Francisco, CA
    Former Employee - Event Technology Concierge in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at PSAV full-time (Less than a year)

    Pros

    Good pay, good experience, good people

    Cons

    Hours were very long, bit of a boy's club

    Advice to Management

    Keep making things accessible for female employees


  5. Helpful (1)

    "Pays Less Than Flipping Burgers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Sales Manager in San Francisco, CA
    Former Employee - Senior Sales Manager in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at PSAV full-time (More than 8 years)

    Pros

    Working with millionaire CEOs at large events allows one to see just how corrupt most corporations really are.

    Cons

    Being paid less than a fast-food burger-flipper while your abilities, skills and efforts generate massive personal profits for the CEO, COO and CFO of PSAV.

    Advice to Management

    Instead of always exploiting others for personal gain, try behaving like decent human beings.


  6. Helpful (5)

    "Low pay, scant training and bad scheduling"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - AV Technician in San Francisco, CA
    Current Employee - AV Technician in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at PSAV full-time (More than a year)

    Pros

    Benefits, holidays (6) and free food if you work at a hotel (although most "back of house" food is of poor quality.

    Cons

    Really low pay, hardly any training and their scheduling is a mess. The schedule comes out on Friday (for Sat-Fri), so if you want to make any plans with people in your life, your basically out of luck.

    Advice to Management

    Raise the pay, train folks and then have them use that training and respect your employees more by giving some advance notice of scheduling (and stop using the Sat-Friday week - at a minimum, switch to Mon-Sun).


  7. "Good work, good people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - AV Technician in San Francisco, CA
    Current Employee - AV Technician in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PSAV full-time (Less than a year)

    Pros

    Constantly busy, easy career mobility, good people to work with. Feels like a solid team effort vs Everyman for themselves

    Cons

    Wearing a suit while moving heavy gear. Sucks to sweat in a nice dress shirt

    Advice to Management

    Tell me about how I learn works earlier so I can expedite my training

  8. Helpful (3)

    "Not great, but not horrible either"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in San Francisco, CA
    Current Employee - Sales in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at PSAV full-time (More than 8 years)

    Pros

    The people who work for PSAV around you are great and supportive. Career wear reimbursement at all levels.

    Cons

    Pay is awful for middle management and technicians. These are your front line people, but you pay them scraps to deal with the BS from clients internal (hotels) and external. Sales commission structure is a joke and unless you are at a big property, it's not even worth it. Is it really a surprise that so many good people leave? You can only advance so far in mgmt before hitting the glass ceiling, unless you are a Caucasian male or female who looks the part.

    Advice to Management

    Please just do as the company's core value states, reward your employees. The pay structure is forcing loyal, long time employees to seek greener pastures elsewhere. I understand entry level positions won't make 6 figures, but a Director responsible for the success and reputation of PSAV at a hotel should get paid more than $50k/year.


  9. "Great Start to Entertainment Industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - AV Technician in San Francisco, CA
    Current Employee - AV Technician in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PSAV full-time (More than a year)

    Pros

    Lots of training, Work with big clients, team atmospher

    Cons

    Pay could definitely be better

    Advice to Management

    Keep on the upswing!


  10. "Nice Gear, Undervalued Employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - AV Technician in San Francisco, CA
    Current Employee - AV Technician in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook

    I have been working at PSAV part-time (More than a year)

    Pros

    Great opportunity for exposure to new equipment, good pay rate for anywhere else in the country, really take care of their full time employees with clothing reimbursement, headhunter incentives, benefits.

    Cons

    Schedules posted two days before they begin (schedule week starting Saturday), low pay for the caliber of work in Bay Area at least, false promises about consistency in raises upon employment, training opportunities and how often you are overworked (12+ hour shifts, 6 hour turnarounds) are based entirely upon the director at your location.

    Advice to Management

    Check in with your employees, and don't be afraid of an honest and critical dialogue about things such as proper scheduling. Additionally, don't give employees the run around for months about raises only for them to never manifest.


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