PSAV Reviews in San Francisco, CA | Glassdoor

PSAV San Francisco Reviews

Updated March 17, 2017
27 reviews

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San Francisco, CA

3.2
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PSAV CEO Mike McIlwain
Mike McIlwain
10 Ratings

27 Employee Reviews

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Pros
Cons
  • compensation negotiation, bonus payout schedule, work life balance (in 38 reviews)

  • Long hours, but that just comes with the territory of the job (in 48 reviews)

More Pros and Cons

  1. "Sales Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in San Francisco, CA
    Current Employee - Sales Manager in San Francisco, CA
    Recommends
    Approves of CEO

    I have been working at PSAV full-time (More than 8 years)

    Pros

    One of the Largest Audio Visual companies Nationwide

    Cons

    Too many changes that happen constantly.


  2. "Good Company, Bad Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Event Technology Concierge in San Francisco, CA
    Former Employee - Event Technology Concierge in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at PSAV full-time (Less than a year)

    Pros

    Good pay, good experience, good people

    Cons

    Hours were very long, bit of a boy's club

    Advice to Management

    Keep making things accessible for female employees


  3. "Pays Less Than Flipping Burgers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Sales Manager in San Francisco, CA
    Former Employee - Senior Sales Manager in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at PSAV full-time (More than 8 years)

    Pros

    Working with millionaire CEOs at large events allows one to see just how corrupt most corporations really are.

    Cons

    Being paid less than a fast-food burger-flipper while your abilities, skills and efforts generate massive personal profits for the CEO, COO and CFO of PSAV.

    Advice to Management

    Instead of always exploiting others for personal gain, try behaving like decent human beings.


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  5. Helpful (3)

    "Low pay, scant training and bad scheduling"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - AV Technician in San Francisco, CA
    Current Employee - AV Technician in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at PSAV full-time (More than a year)

    Pros

    Benefits, holidays (6) and free food if you work at a hotel (although most "back of house" food is of poor quality.

    Cons

    Really low pay, hardly any training and their scheduling is a mess. The schedule comes out on Friday (for Sat-Fri), so if you want to make any plans with people in your life, your basically out of luck.

    Advice to Management

    Raise the pay, train folks and then have them use that training and respect your employees more by giving some advance notice of scheduling (and stop using the Sat-Friday week - at a minimum, switch to Mon-Sun).


  6. "Good work, good people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - AV Technician in San Francisco, CA
    Current Employee - AV Technician in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PSAV full-time (Less than a year)

    Pros

    Constantly busy, easy career mobility, good people to work with. Feels like a solid team effort vs Everyman for themselves

    Cons

    Wearing a suit while moving heavy gear. Sucks to sweat in a nice dress shirt

    Advice to Management

    Tell me about how I learn works earlier so I can expedite my training


  7. Helpful (3)

    "Not great, but not horrible either"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in San Francisco, CA
    Current Employee - Sales in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at PSAV full-time (More than 8 years)

    Pros

    The people who work for PSAV around you are great and supportive. Career wear reimbursement at all levels.

    Cons

    Pay is awful for middle management and technicians. These are your front line people, but you pay them scraps to deal with the BS from clients internal (hotels) and external. Sales commission structure is a joke and unless you are at a big property, it's not even worth it. Is it really a surprise that so many good people leave? You can only advance so far in mgmt before hitting the glass ceiling, unless you are a Caucasian male or female who looks the part.

    Advice to Management

    Please just do as the company's core value states, reward your employees. The pay structure is forcing loyal, long time employees to seek greener pastures elsewhere. I understand entry level positions won't make 6 figures, but a Director responsible for the success and reputation of PSAV at a hotel should get paid more than $50k/year.


  8. "Great Start to Entertainment Industry"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - AV Technician in San Francisco, CA
    Current Employee - AV Technician in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PSAV full-time (More than a year)

    Pros

    Lots of training, Work with big clients, team atmospher

    Cons

    Pay could definitely be better

    Advice to Management

    Keep on the upswing!


  9. Helpful (3)

    "Lead Technician"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Technician in San Francisco, CA
    Current Employee - Lead Technician in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook

    I have been working at PSAV full-time (More than a year)

    Pros

    Good job for those trying to get into the industry. Travel can be expensed when longer travel is necessary. Those who go above and beyond are recognized. Great co-workers. Work can be fun sometimes, if you Op a lot you get to meet some famous people and learn about what they have to say. Time off in winter and summer.

    Cons

    Incredibly low pay. Stressful hours, short turn arounds on shift times, general lack of respect for technicians lives. Union workers make more than twice as much. Usually only 1 day off a week. Extremely stressful for technicians when sales/directors don't do a good job. Shifts often require you to stay longer than the scheduled time. Lack of breaks and lunch at proper time.

    It is quite obvious this company would rather have massive profits instead of more reasonable profits while paying their techs better. It is no wonder that so many techs join the union where they get respected better as well as twice the pay.

    Some directors have thick skulls and treat their techs like dogs.

    This company frequently requires you to learn new skills and gain liability without any mention of a pay rise for your increased responsibility.

    If you need to support a family, look elsewhere as this company will not be enough.

    Advice to Management

    Pay your techs more! Try to give techs 2 days off a week. It isn't uncommon to be working 9-13 days in a row with a bunch of shifts at odd hours, very unfair when pay is so little.

    Provide a livable wage for techs, working at PSAV is the worst way to make just slightly above minimum wage in the city.

    Techs have to live in ghetto cheap areas and cannot afford to live more comfortably like the sales team does.


  10. "Nice Gear, Undervalued Employees"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - AV Technician in San Francisco, CA
    Current Employee - AV Technician in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook

    I have been working at PSAV part-time (More than a year)

    Pros

    Great opportunity for exposure to new equipment, good pay rate for anywhere else in the country, really take care of their full time employees with clothing reimbursement, headhunter incentives, benefits.

    Cons

    Schedules posted two days before they begin (schedule week starting Saturday), low pay for the caliber of work in Bay Area at least, false promises about consistency in raises upon employment, training opportunities and how often you are overworked (12+ hour shifts, 6 hour turnarounds) are based entirely upon the director at your location.

    Advice to Management

    Check in with your employees, and don't be afraid of an honest and critical dialogue about things such as proper scheduling. Additionally, don't give employees the run around for months about raises only for them to never manifest.


  11. "template - cookie cutter operation"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Freelance A/V Engineer in San Francisco, CA
    Former Employee - Freelance A/V Engineer in San Francisco, CA
    No opinion of CEO

    I worked at PSAV full-time (Less than a year)

    Pros

    if you only require basic a/v services for your meetings and you don't mind paying a premium, they will usually deliver.

    Cons

    proprietary inventory control and billing software is glitchy, equipment availability issues, lack of upgrading to modern equipment. some managers are put into positions they aren't prepared for or take for granted.

    Advice to Management

    encourage creativity and thinking outside the box.



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