PSC Group Reviews | Glassdoor

PSC Group Reviews

Updated April 25, 2017
24 reviews

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3.1
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John Quirk
7 Ratings

24 Employee Reviews

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  1. Helpful (3)

    "Former Employee - Now a client"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at PSC Group full-time

    Pros

    I enjoyed my time at PSC as an employee. The team at that time was very strong and motivated to do great work for our clients. After I moved on from the organization to get out of consulting, I found myself in a new job where we needed to build out our team for a new project. I recommended PSC and we eventually brought them in to do the work. It was great to see several of my previous friends again and the new developers I met were just as good.

    Cons

    As I mentioned above, I left PSC to get out of the consulting environment. I love my new role in the IT department for my company, but if I was to go back into consulting, PSC would be high on my list.

    Advice to Management

    Keep hiring the type of people you have and continue to build out the organization. That has always been the most impressive part of PSC to me.


  2. Helpful (1)

    "A Partner is Talking!!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at PSC Group full-time (More than 3 years)

    Pros

    They give the industry an example of how not to do business. Employees that buy into the leadership culture show that they really don't know a single thing about management/leadership.

    Cons

    The company was almost sold early 2016 but was blocked because one of the owners would not be able to maintain his currently salary in any other job. Many team members have been fired because they couldn't maintain the billing expectation. Although this may sound fair it does not align itself with the culture they expect you to be part of.

    Leaders within the organization fall into two categories: (1) those that are under qualified and are trying their best to improve the situation or (2) those that have checked out.

    Recruiting continually mentions that the GlassDoor reviews are so bad that they cannot hire quality individuals.

    After reading other posts, it is true sales is a revolving door. The highest performing BDM left the organization. Although this will provide a short lived boost in sales as his accounts are transferred to house accounts the relationships that he maintained will fail.

    Company has contracted. The various committees and $10k kickers you get to manage consultants or be on the tech committees do nothing to improve the culture.

    As the title suggests, partners yell at the employer base. The truth is no one respects them.

    Again, if you are looking for a job look to some of the other consulting companies. Your career with thank you.

    Advice to Management

    None, keep doing what you are doing, it's very fun to watch the problems unfold.

  3. Helpful (4)

    "Fantastic Employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Network Engineer in Kansas City, MO
    Former Employee - Senior Network Engineer in Kansas City, MO
    Neutral Outlook
    No opinion of CEO

    I worked at PSC Group full-time (More than a year)

    Pros

    This was my favorite employer since they were always focused on the well-being of the employee and attentive to the needs of the client.

    Cons

    I have only positive comments.


  4. Helpful (10)

    "Solid Company with a long track record of success"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PSC Group full-time (More than 3 years)

    Pros

    PSC is a company that delivers for our clients. That is because they hire truly wonderful people and then encourages and empowers us to take care of the clients.

    PSC is also a compassionate employer. Speaking from both personal experiences and hearing and knowing about other situations - I am aware of no situations where an employee was not only allowed, but encouraged to put family first.

    The work is challenging more often than not, some clients are easier to deal with than others - but at the end of the day, I like knowing that I work for a company that cares about me as a person.

    Cons

    Depending on client assignments - the commutes can be tough - but by the same token - all of the work is in the area and I am not forced to travel.

    Advice to Management

    Keep showing that you care about the employees and we will keep caring about you and our clients.


  5. Helpful (9)

    "Ignore the BS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Consultant in Schaumburg, IL
    Current Employee - Senior Consultant in Schaumburg, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PSC Group (More than 3 years)

    Pros

    Great company to work for. They are innovative and take care of there employees. I don't understand the bashing of this company. I have been here for years, and have been approached by competitors, but will not leave them. Management is far from clueless...the fact that a few people who my guess are non-performers are bashing is both childish and ridiculous.

    Cons

    Some of the projects are less challenging and cutting edge...my thought is that you need to take the good with the bad. Not all projects are awesome...yes some of them are not so fun...welcome to consulting. Find me a consulting company where every project is great and cutting edge...they don't exist.

    Advice to Management

    Keep on track, ignore the BS of the few unhappy...my guess is they are ex-employees looking to poison the well. I think the new realignment will give us better opportunities to grow both individually and the company.


  6. Helpful (9)

    "PSC is a great place to work, ignore the trolls......"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Solution Architect in Schaumburg, IL
    Former Employee - Senior Solution Architect in Schaumburg, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at PSC Group full-time (More than a year)

    Pros

    Much better then most consulting companies, they actually make a valiant effort to make employees feel worthwhile, important, and engaged. I was never forced to "stretch" a job or "run the meter" with a client. Management does seem to care and pay attention. TONS of opportunity for personal growth if you choose to take advantage of it.

    Cons

    If you are someone that constantly needs reassurance and "pats on the back", you might not be very happy. While there is lots of positive feedback, people don't "gush" all over you - if you are that needy, you will feel unappreciated... if you are normal, and have a decent self esteem, you will be fine.

    Advice to Management

    Keep remembering that your employees ARE your assets, and most valuable resource.


  7. Helpful (7)

    "Business Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Overland Park, KS
    Former Employee - Business Analyst in Overland Park, KS
    Recommends
    Positive Outlook

    I worked at PSC Group full-time (More than a year)

    Pros

    Great company. Great people to work with and to work for. Nothing but kind words.

    Cons

    Lack of general guidance to set up expectations.

    Advice to Management

    Keep it up.

  8. Helpful (3)

    "It's Amazing How Pathetic Things Are"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant in Schaumburg, IL
    Former Employee - Consultant in Schaumburg, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at PSC Group full-time (More than 8 years)

    Pros

    I used to work for PSC Group and bought into their vision. I think they call it Clear Vision 2.0 and Five Points of Excellence. You will find that if you play along that you will have a decent job. I quickly grew through the ranks and had opportunities to see what happens behind the scenes. It does look like some of the reviews are posted by people that don’t like the company. It also looks like some of the reviews are posted by partners or management. It will have to be up to the readers to decide for themselves what information is important to them when reviewing the company. Personally, I think, you have to keep in mind that these situations didn’t immediately crop up. Was it a botched hire? Was it the fact that the company hired someone for a contract to make some money? Was it PSC’s inability to grow an individual?

    When I worked at the company there were definitely personality conflicts between clients and employees. Even the A players and high performers had issues and were asked to leave assignments. One of the measuring sticks used by my boss was, “are we getting value out of an employee?” Undoubtedly, the companies goals are to make money but the A player list tended to be do-gooders, that had a high profit margin, a.k.a. were not paid as much as others. Typically, I would be asked if I would be happier to “flip the list” referring to a list of employees ordered by salary. Such statements quickly demonstrate to everyone that hears them that “money” is the driving factor. I challenge all that aren’t in management to consider these statements and think about times were they themselves had heard them.

    Cons

    This is somewhat the nature of PSC: As your career grows in the professional services space you will find that staffing is an important part of the job. Unlike other organizations there is a high-level of responsibility given to the individual consultant to remain billable the 40 hours. If you are in one of the practices that has significant overtime you can pretty much do what you want. If you are not, you will be watched. Not all evaluations will be equal. You will see partners and management come and go as they please but be asked to stay to 5pm every day—even when the office is empty. You will have senior leaders not show up for meetings and not do what they say they will do. In fact, senior leaders couldn’t even remember what they said from meeting to meeting. They often didn’t demonstrate an understanding of most topics and definitely didn’t have mastery over much. My boss in particular said, “I hate this job, I am not very good at it, and I would prefer to be doing something else.” If this is your attitude it is reflected in your work and in your team.

    I did have an opportunity to speak to several of the rising stars at PSC. I wanted to see what their thoughts were on a number of subjects. As it turns out, PSC is not acquiring talent to fill needed positions they are growing from within. This is a good opportunity for those up to the challenge but places a wager on the success of these individuals. Most have expressed doubt as to whether they can be successful. Several have said that they learned long ago not to be loyal. They will do what they can before they move on. This doesn’t provide a good culture for anyone that might want to stick around for some time.

    I have also heard quite a bit of talk about the values of PSC, I have been in meetings were employees have been disparaged in front of piers. At first I thought that it was an isolated incident but as my concerns grew and I started to investigate the truth behind the matters I found that it was more of a pattern then anyone should be comfortable with. Several x-employees spoke openly of what they called the “CEO Crazy Years” in which one of the now owners would belittle and touch past employees. The stories included lawsuits and other settlements but I have not been able to verify that.

    Advice to Management

    The revolving door of PSC is fairly active. There are many websites and blog posts about the company that exist outside Glass Door. All employees, job seekers, and clients should make sure they do their homework before engaging.

    It should be noted, there are a few people that are happy working PSC. The typical response for staying at PSC is that “it’s not bad and there are worse [out there].” Most should note, that the knowledge gap continues to grow PSC will be significantly challenged to acquire new talent. Whatever their reason for staying it does not disqualify the fact that better, more prosperous, better managed companies exist within the Chicago land area.


  9. Helpful (10)

    "An Awesome Consulting Company that does "Listen" :-)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Schaumburg, IL
    Current Employee - Anonymous Employee in Schaumburg, IL
    Recommends
    Positive Outlook

    I have been working at PSC Group full-time (More than 3 years)

    Pros

    1) Incredible team of co-workers - from top to bottom, there are no weak links
    2) Management really listens to our issues and works to correct anything they can
    3) No Extended Travel - Only time I have been out of town was for a short trip. Less than a week.
    4) Provides technical and professional training opportunities - We have some programs I have never seen in an organization this size

    Cons

    1) It's still consulting - There are always going to be difficult situations with projects or clients
    2) Local commutes can be long at times - but the project will end and the next one is usually not as far

    Advice to Management

    Keep finding the great people we work with and the challenging projects. I would like to make it to 20 years like Jeff!


  10. Helpful (3)

    "Smoke and Mirrors"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in Schaumburg, IL
    Current Employee - Consultant in Schaumburg, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at PSC Group full-time

    Pros

    It is clear based on some of the reviews below that management is aware that employees are turning to social media. They also use a tool called Tiny Pulse to gather feedback from their employees.

    Cons

    If PSC is aware of the issues they should change them instead of trying to hide behind them.

    Company is going through a restructuring after so many people have left. Sales has acted like a revolving door accept for those incumbent high rollers. CEO publically walked around a conference saying that he and his wife were not sure, "What he does". After a Practice Leader left CEO continues to say that he is not really a Practice Leader after assuming responsibility for the vacancy.

    You can ask any number of employees that work for PSC what they do verse what they used to do. You have resources hired as developers that haven’t written code in years because it is more profitable to keep them on as Staff Aug. You have Lotus Notes team that is acting as BA and PM’s because it is more difficult day after day to find Lotus Notes work. You have an advisor services practice that no one is really sure what they do.

    It is amazing why PSC is so focused on career development. They believe that it will keep employees around longer for them to make money off of you. Employees are given false hope of management and responsibility to keep them happy. Management offers periodic gifts in compensation to keep people from quitting and holding on to hope. There are actually employees that are billed at an hourly rate less than it costs to keep them.

    The number of employees that have talked about looking for new work in the last 9 months is almost 75%. Don’t be one of them.

    Advice to Management

    As a CEO and an Owner you have to be everything the company needs.


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