Loyal long-term employees get little reward for longevity except 401k 1:1 match. Long-time employee's hourly pay and a new employee's hourly pay difference is VERY LITTLE because annual raises are only 0% to MAXIMUM 2.5% each year based on performance evaluation. Evaluation system is biased in company's favor and is so difficult to earn the highest range of score on evaluations to get 2.5% annual raise (was 3% annually but was decreased). I say this about evaluations from a position of knowledge of the facts; my job position requires evaluating the staff whom I supervise. PSW has denied all raises during long periods in the past (except for salaried employees who still get a raise if the minimum wage goes up by law) during times when the company finances might be unstable or uncertain. During a pay freeze no one gets any pay increase unless changing jobs. The only well-paid positions relative to California's inflated cost of living, are the salaried positions. And salary open positions are few and far between. This is not a company most people plan on working for long-term unless you have other household income. Your manager might not fight for you when unpopular decisions are made. Keep in mind that no manager is going to risk their own salary or raise, to oppose decisions by the Board or Upper Management that will be seen as unfair by hourly-wage employees. When elective training is offered, employees may be asked to pay a portion of expense for that training. Promotions not given on merit only. If you want a promotion or job in a different department you have to apply for the job along with anyone else who wants it. Employees feel unappreciated when they do their best and beyond but are still pushed to be more and more productive without any benefit in return except to keep their job. Employees often feel more loyal to the clients than to the company.