PULSE (Texas) Reviews | Glassdoor

PULSE (Texas) Reviews

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2.8
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Dave Schneider
9 Ratings

14 Employee Reviews

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  1. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at PULSE (Texas) full-time

    Pros

    Nice place to work if you like ATMS and the financial industry

    Cons

    its hot in Houston and they have hurricanes so make sure you like the heat.

    Advice to Management

    Employee smart people and pay them well


  2. "Sink or swim. Trial by fire. Only easy day was yesterday."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Relationship Manager in Houston, TX
    Former Employee - Relationship Manager in Houston, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at PULSE (Texas) full-time (More than 3 years)

    Pros

    Great people, interesting work, interesting industry

    Cons

    Lack or organization, no documentation on processes, always fearful of escalations.

    Advice to Management

    Work towards core competencies, document methods and processes, stand by decisions made.

  3. "You will have meetings about meetings about other meetings"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Lots of paid vacation days. Great co-workers in many departments. You typically work with multiple departments as your wear multiple hats in whatever role you are in.

    Cons

    Departmental re-orgs occur almost twice a year. In many departments, the non-managers are more qualified than the managers. In recent years, job security at the company has been steadily declining. Expect to spend half your day in meetings that could have been replaced with an email.

    Advice to Management

    Promote existing, hard-working, knowledgeable employees to management positions instead of hiring experienced yet unqualified outsiders. Calm down with all the re-orgs.


  4. "Where Creativity Goes to Die"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager Level
    Former Employee - Manager Level
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at PULSE (Texas) full-time (More than 3 years)

    Pros

    Good benefits, central downtown location, has historically been very stable (although the business has been faltering lately), nearly impossible to lose your job based on performance.

    Cons

    Management has been exceptionally stable, none of them leave for new opportunities probably because they realize that no one else is going to hire this executive team at anywhere near the same level or pay grade.
    EXTREMELY hierarchical. New ideas or thinking is discouraged. If you are a Millenial, avoid at all costs. Your opinions and input are not welcome. Senior management sticks together in their offices and will occasionally grant lower level employees an "audience", but only after your presentation has been screened multiple times through multiple layers of management. This is the place that creativity goes to die, and now the business is faltering (although you'll never get a good read on business performance from management).

    Advice to Management

    No advice to management... they've heard it all before, they're not going to change, and management has a great gig here so they're just coasting to retirement.


  5. Helpful (4)

    "Executive Management is a Joke"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Management in Houston, TX
    Former Employee - Project Management in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Vacation and Benefits are decent.

    Cons

    The entire Executive Management team is completely out of touch with their employees. They have their favorites that can do no wrong, even though most of these "favorites" are absolutely brainless, while productive and highly qualified employees, which management see as a threat, are abused and eventually forced out and/or quit the company. Fellow employees will pretend to be friendly only to throw you under the bus when the moment is right. Snitching is not only prevalent, but is rewarded and encouraged here. Integrity does not exist in this place, so don't bother looking for it.

    Advice to Management

    The parent company (Discover) needs to clean house of these imbeciles calling themselves managment. Otherwise, they will never be able to retain any form of talent and really grow the company.


  6. "Old School"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at PULSE (Texas) full-time

    Pros

    There are lots of opportunities for training, and some departments seem to welcome opportunities for improvement. There are some very nice people here too. There is a sense of being in it together.

    Cons

    Efforts for innovation and improvement, though desperately needed, are stifled and killed. People are driven from the company for championing change. Ineffective, morale-killing procedures supercede quality work and efficient work. It can be deeply frustrating for experienced professionals and those who are accustomed to more agile, productive, efficient environments with opportunities for creativity and problem solving. The work has its own challenges, but the greatest challenge is trying to work within a rigid, ineffective framework and the "We have always done it this way!" mindset.

    Advice to Management

    Embrace change. Evolve. It's time. Also, learn from those companies that are grown up enough to let employees be adults. You don't get quality work through micromanagement and rigid policing and constant reviews. You don't get innovation and process improvement from intimidated employees.


  7. Helpful (2)

    "Becoming a difficult place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Great PTO and pay, some (ie they like to see you at the office) flexibility in work schedule.

    Cons

    Working in finance is rapidly losing its' appeal. Zero appreciation, minuscule raises with managers who are not leaders. Business climate is difficult to say the least so that makes the entire organization have a bad feel.

    Advice to Management

    None...they wouldn't listen to it anyway...

  8. "Fantastic Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Intern in Houston, TX
    Former Employee - Operations Intern in Houston, TX
    Recommends
    Positive Outlook

    Pros

    Taught me everything one would ever need to know regarding the EFT industry. Intern supervisor helped network with several individuals across this industry, while teaching me LEAN/6 sigma techniques for my process improvement/management position. Overall had an EXCELLENT experience, and would recommend to anyone.

    Cons

    Houston traffic is terrible, however, they reimbursed us for any/all parking expenses.


  9. "Great Company to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Certification Analyst in Houston, TX
    Current Employee - Senior Certification Analyst in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PULSE (Texas) full-time (More than 3 years)

    Pros

    Excellent benefits, relaxed working environment.

    Cons

    Would prefer different working hours, or possibly telecommute options

    Advice to Management

    Solicit, and seriously consider employee input to streamline operations. Promote from within.


  10. Helpful (2)

    "Engineering Culture... which means there's not much of it."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at PULSE (Texas) full-time (More than a year)

    Pros

    Lot of freedom to explore & do what you feel is best for the company.

    Cons

    When it was independent the two founders kept their own council and weren't great leaders or communicators. Now we're owned by LinkedIn.

    Advice to Management

    You could do so much more if you fostered good ideas and followed them.


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