PUMA Group Reviews | Glassdoor

PUMA Group Reviews

Updated November 14, 2018
473 reviews

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4.1
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PUMA Group CEO Björn Gulden
Björn Gulden
201 Ratings

473 Employee Reviews

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Pros
Cons
  • "upper management has no idea how to develop talent" (in 12 reviews)

  • "Starts off with a low pay and promotions are usually out of the question for a long time" (in 9 reviews)

More Pros and Cons

  1. "Great company & Great group"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The coworkers are awesome. You can feel their passion about their work and everyone is willing to help.

    Cons

    The salary is not competitive.

    PUMA Group Response

    Sep 17, 2018 – Human Resources

    Many thanks for your positive feedback. We are happy to hear that you enjoyed working at PUMA and helping us become the fastest brand in sports. Creating a motivating environment for our employees... More


  2. "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at PUMA Group part-time

    Pros

    Big discounts on everything in the store

    Cons

    Nothing you want to spend the discount on

    Advice to Management

    Stop insulting customers

    PUMA Group Response

    Oct 15, 2018 – Human Resources

    Thanks for sharing your feedback on Glassdoor. At PUMA, we are committed to getting better at everything we do, and consider criticism of any kind, an important part of our learning process. We wish... More

  3. "Great experience until recently"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Part Time Sales Associate in Sawgrass, FL
    Former Employee - Part Time Sales Associate in Sawgrass, FL
    Doesn't Recommend
    Negative Outlook

    I worked at PUMA Group part-time (More than a year)

    Pros

    -Awesome people to work with
    -Flexible schedules
    -PTO and sick time offered even for part-time
    -Good experience on resume

    Cons

    -Unfair pay
    -Unreasonable hours
    -Lazy managers so the associates have to make up all the work the managers don't do
    -Hostile and targeting work environment
    -Managers are easily biased
    -Company doesn't care about you
    -No opportunities for advancement
    -No leadership

    Advice to Management

    -Look out for your employees

    PUMA Group Response

    Nov 4, 2018 – Human Resources

    Thank you for the review on your working experience at PUMA. We are glad you were able to experience firsthand the great culture that PUMA Retail provides. We are committed to offering a positive... More


  4. "Great Job for part time student. Flexible hours. Great discount."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Schaumburg, IL
    Current Employee - Sales Associate in Schaumburg, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PUMA Group part-time (More than a year)

    Pros

    -Discount
    -Friendly
    -Fun
    _Easy
    -meet a lot of people

    Cons

    Nothing is challenging really, expect rude customers.

    PUMA Group Response

    Jun 26, 2018 – Human Resources

    Many thanks for your positive feedback! We are happy to hear that you enjoyed working at PUMA and helping us become the fastest brand in sports. Creating a fun and motivating environment for our... More


  5. "Great Company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Westford, MA
    Former Employee - Anonymous Employee in Westford, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at PUMA Group full-time (Less than a year)

    Pros

    Great, collaborative company that lives by its values! I held an administrative position at the corporate headquarters. The onboarding process was so seamless! Everyone in my department treated me with respect and professionalism! Pair that with a huge discount off of their amazing products, and it makes for a pretty wonderful place to work..

    Cons

    Can't really think of any. I only left so that I can pursue another career path.. I'd still be there otherwise!

    Advice to Management

    Keep doing what you're doing!

    PUMA Group Response

    Jun 11, 2018 – Human Resources

    Thank you for your review. We are happy to hear that you experienced our collaborative environment and seamless onboarding. As a Brand, PUMA is committed to not only a positive work environment but... More


  6. "Not bad for retail"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at PUMA Group part-time

    Pros

    Great people to work with

    Cons

    not enough hours for the job

    Advice to Management

    more hours

    PUMA Group Response

    Jun 19, 2018 – Human Resources

    Thank you for your positive feedback. The employees working at PUMA are the key to our success. That's why we aim to create an inspiring and motivating environment every day. We are sorry that you... More


  7. Helpful (2)

    "Customer Service Representative"

    StarStarStarStarStar
    Current Employee - Customer Service Representative in Westford, MA
    Current Employee - Customer Service Representative in Westford, MA
    Recommends
    Positive Outlook

    I have been working at PUMA Group full-time (Less than a year)

    Pros

    Starting with the interview process, I went into the Westford office twice, both times I was interviewed by 2 different people. From start to finish it took about 3.5 weeks until I got an official offer and accepted.

    Everyone at Puma is friendly and willing to help others around them. My transition to the culture and workload was easy. They clearly laid out all the steps and slowly gave you work so you can learn the process. They want you to succeed and give you the path to.

    The work environment is casual yet professional. Supervisors give you the freedom to do your work at your own pace, yet are always around to lend a helping hand.

    Cons

    Once offered a position, they really pushed you to accept it immediately.

    PUMA Group Response

    May 8, 2018 – Apprentice

    Many thanks for your detailed and positive feedback about your work at PUMA. We strongly believe that freedom at work is the right way to push our brand forward and motivate our employees. Thank you... More

  8. "Sales Associate"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at PUMA Group part-time

    Pros

    Great staff, room to grow, easy scheduling,.

    Cons

    None i can think of

    PUMA Group Response

    May 4, 2018 – Apprentice

    Many thanks for your feedback about your working experience at PUMA. It’s nice to hear that our efforts to create a great PUMA working environment are appreciated. At PUMA we are committed to... More


  9. Helpful (1)

    "Too much pressure on Sales Associates, High Turn-over"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Lake Buena Vista, FL
    Former Employee - Sales Associate in Lake Buena Vista, FL
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at PUMA Group part-time (Less than a year)

    Pros

    Discount clothing that’s really about it, they also give you free clothing every now and then, you also meet okay workers.

    Cons

    I just had started working for puma and unfortunately I had to resign, I don’t see how they have good reviews on here they have to be mostly fake because what I experienced was awful, first of all the first day of training the worker who was supposed to train me was huffing and puffing and rolling her eyes and when she went on lunch the other girl wouldn’t help me either every time I asked a question she would look annoyed, second how in GODS name am I as a new worker on my first day supposed to know how there broken down POS system that kept freezing up supposed to work I mean HOW??? Like they expect to much and beware because as a cashier you have to get emails which you’re pressured about, clean the bathroom, sweep, do go backs, print price tags which they call B grades and the list goes on. They kept saying how wonderful it was to work their but it really wasn’t that good the workers are childish too and the Managers are inexperienced being bossy instead of leading my advice is if you want to work under pressure and be stressed out while doing so look the other way!!!! Btw the manager himself told me how he fired his best worker because she was to good and wouldn’t help others I feel his excuse for firing her was extremely cliche like seriously! Maybe she was fired because she wasn’t in with the click because they are very clicky and come off two faced. Just being honest.

    Advice to Management

    Stop pressuring workers let them build relationships with the customers!

    PUMA Group Response

    Jun 11, 2018 – Human Resources

    We appreciate your feedback and glad that you were able to enjoy some of our perks. As a Brand, we are committed to providing positive experiences to both our customers and employees and will look... More


  10. "A fun place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PUMA Group full-time

    Pros

    There are lots of great people

    Cons

    there is a lot of turnover

    PUMA Group Response

    Apr 27, 2018 – Human Resources

    Many thanks for your positive feedback about your position at PUMA! We’re glad to hear that our efforts to create a great PUMA working environment are appreciated. PUMA has a culture which is driven... More


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