Pace Suburban Bus Reviews

Updated May 5, 2022

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Found 57 of over 59 reviews

3.0
63%
Recommend to a Friend
49%
Approve of CEO
Pace Suburban Bus Executive Director T.J. Ross (no image)
T.J. Ross
22 Ratings

Top Review Highlights by Sentiment

Pros
  • "Benefits are great.(in 12 reviews)
  • "Being certified for class b cdl, good pay overall, independent work(in 5 reviews)
  • "Great Benefits and Time off.(in 4 reviews)
  • "Good pension plan.(in 3 reviews)
  • "There are some people who love to see you make time with the company.(in 3 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. 5.0
    Current Employee, more than 5 years

    Great Company & Benefits

    May 5, 2022 - Anonymous Employee in Arlington Heights, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The benefits are amazing. You can learn a lot of new things.

    Cons

    Nothing bad to say..... it is a company that continues to be innovative

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  2. 3.0
    Former Employee, more than 5 years

    It is an ok place to work

    Apr 12, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Benefits and work life balance is great.

    Cons

    Upward mobility is scarce and very hard to get.

    1 person found this review helpful
  3. 3.0
    Current Employee, more than 5 years

    Just ok

    Mar 1, 2022 - Bus Operator in Des Plaines, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Being certified for class b cdl, good pay overall, independent work

    Cons

    If you can start at a company that certifies for class A cdl. Work schedules are bad and will go through turning over to full time, they will get better but at snails pace. Every operator starts off part time(almost unlimited ot) can take a lengthy period before reaching time and getting benefits such as sick days,vacation days or pay for working holidays

    1 person found this review helpful
  4. 2.0
    Current Employee, more than 8 years

    Great benefits, stressed employees

    Apr 18, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great benefits , Blue Cross Insurance, holiday, personnal and vacation days. Staff really wants to do a good job

    Cons

    Micromanagement, stovepipe mentality, employees not empowered, not trusted 1980s style , petty rules, low moral, staff stressed by multiple jobs due to retirements employees leaving,

    Continue reading
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  5. 3.0
    Current Employee

    Bus Operator

    Mar 29, 2022 - Bus Operator 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    It’s mostly quiet, sometimes. Easy on Sunday’s.

    Cons

    Not enough pay for the long hours. Dark areas not very well lighting.

    1 person found this review helpful
  6. 1.0
    Former Employee

    Cannot recommend

    Mar 23, 2022 - Administrative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Health-Dental Insurance/Generous PTO and Vacation time/Pension after 5 years

    Cons

    Very toxic work environment. Low moral company-wide. Micromanagement is the norm. A LOT of employees are hired because of Who they know. HR has been notified about management and employee issues but is not concerned with resolving them. Upper management ignores employment law, HR supports upper management. Pay grades at or below average for majority. Raises are minimal. FYI, Glassdoor has outdated, info, T.J. Ross has not been the head of the agency since 2018.

    1 person found this review helpful
  7. 4.0
    Current Employee, more than 8 years

    Nice place to work

    Jun 26, 2021 - Payroll Administrator in Bridgeview, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Paid time off is nice Pay ok Benefits nice

    Cons

    Union employees make more but don’t have to have experience

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  8. 2.0
    Former Employee, more than 5 years

    Hopefefully better days ahead for Pace

    Aug 17, 2021 - IT Director in Arlington Heights, Optional[IL]
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great healthcare and dental plan. Good pension plan. Vested in 5-years

    Cons

    Top-down, command and control management culture de-motivates ingenuity. Aging fleet, shrinking ridership.

    Continue reading
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  9. 1.0
    Former Employee, more than 5 years

    Toxic Culture

    Sep 2, 2021 - Anonymous Employee in Arlington Heights, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Time off, benefits and water filter

    Cons

    Very toxic culture. Bad management. Management is stuck in the past. Pace loves to waste tax payer money. IT department is constantly replacing things that are working just fine just to spend money. Rampant nepotism and favoritism. No diversity. Big brother is constantly watching. Stay away!!!

    Continue reading
    1 person found this review helpful
  10. 3.0
    Current Employee

    N/a

    Jun 3, 2021 - Transit Bus Driver in Chicago, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The job is always busy

    Cons

    The job is a roller coaster

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Viewing 1 - 10 of 57 Reviews

Pace Suburban Bus Reviews FAQs

Pace Suburban Bus has an overall rating of 3.0 out of 5, based on over 59 reviews left anonymously by employees. 63% of employees would recommend working at Pace Suburban Bus to a friend and 36% have a positive outlook for the business. This rating has decreased by -7% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Pace Suburban Bus employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Pace Suburban Bus. This rating has been stable over the past 12 months.

63% of Pace Suburban Bus employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Pace Suburban Bus 3.0 out of 5 for work life balance, 2.2 for culture and values and 2.8 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Pace Suburban Bus to be career development, coworkers, benefits and the cons to be senior leadership, diversity and inclusion, management.

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