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    Pace Suburban Bus Reviews

    Updated November 15, 2018
    35 reviews

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    3.1
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    (no image)
    T.J. Ross
    12 Ratings

    Employee Reviews

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    1. "bus driver"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      No opinion of CEO

      I have been working at Pace Suburban Bus full-time

      Pros

      Great pay great benifits great coworkers

      Cons

      There are no cons whatsoever besides schedule

    2. "Good Benefits, Ok Culture, Overall Average"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Service Worker in Joliet, IL
      Former Employee - Service Worker in Joliet, IL
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Pace Suburban Bus full-time (More than a year)

      Pros

      You get good benefits.
      Good pay.
      Paid Training & Help To Get Your CDL.
      Possible to move up in the company.

      Cons

      There's definitely some micro management.
      Also, there is a chain of command that gets followed no matter what.
      Higher ups didn't really listen to much we had to say.

      Advice to Management

      Listen to your employees a little more. When they see something that can be fixed, they probably know what they're talking about.

      3. Join the Pace Suburban Bus team
      See Our Latest Jobs

    3. "Worked at better and worse places"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      Pros

      Great Benefits and Time off.

      Cons

      Pay is very low and increases barely keep up with inflation.

    4. "Bag management"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Staff Attorney in Arlington Heights, IL
      Former Employee - Staff Attorney in Arlington Heights, IL
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Pace Suburban Bus full-time (More than 3 years)

      Pros

      Great benefits and pay. Good location.

      Cons

      Terrible work environment, limited internet access and big brother is always watching. Management is difficult to work with.

    5. "Great Company Low Pay"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at Pace Suburban Bus full-time

      Pros

      Great Company, Great Benefits.

      Cons

      Low Salary, and lots of micro management.

    6. Helpful (1)

      "Great."

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      Pros

      The people. Everyone was nice and made sure that you felt welcomed and helped out if you asked. Everyone was great.

      Cons

      Sometimes there isn't a lot to do. Depending on the day there could either be a lot of work or not I guess it also depends on department and job responsibilities.

    7. "Mostly Useless Government Agency"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Arlington Heights, IL
      Former Employee - Anonymous Employee in Arlington Heights, IL
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Pace Suburban Bus full-time

      Pros

      Easy work days. You choose how hard you want to work.

      Cons

      No accountability. Watch out for management involved in vendor kickbacks and stupid policies about internet use. Most work is outsourced to contractors who are often friends and family of staff.

      Advice to Management

      This agency is a disgrace to the state of Illinois and should cease to exist. The bus route data is manipulated to make it look like ridership is adequate and bus routes are justified. In reality this agency exists because it bailed out failing private suburban bus lines and has suburban government leadership on board to take money for municipal vehicle purchases.

    8. Helpful (1)

      "Can be better"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Bus Operator in Markham, IL
      Current Employee - Bus Operator in Markham, IL
      Recommends
      Neutral Outlook
      No opinion of CEO

      I have been working at Pace Suburban Bus full-time (More than 8 years)

      Pros

      Newer buses nice customers flexibility in schedules. Newer employee rest areas. Bus operators help each other out quite a bit.

      Cons

      Poor management don't respect the employees at all. Throw everything they can to make employees feel uncomfortable and unwelcome. Have no faith or trust in staff. Have never saw division among upper official and employees.

      Advice to Management

      Stop always trying to make yourself look great for headquarters. At the end of the day you still need us as much as we need you. Give us the employees some room. From the cleaners to the drivers if we don't feel good our customers can tell and don't get the service they deserve. Then headquarters got a real problem and we both lose.

    9. Helpful (1)

      "Good Benefits"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Computer Programmer in Arlington Heights, IL
      Former Employee - Computer Programmer in Arlington Heights, IL
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Pace Suburban Bus full-time (More than 8 years)

      Pros

      Good Benefits
      Good amount of Time off
      Pension

      Cons

      Very Bureaucratic on Promotions and Pay raises

    10. "A company desperately in need of fresh faces and new ideas"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Arlington Heights, Cook, IL
      Current Employee - Anonymous Employee in Arlington Heights, Cook, IL
      Recommends
      Negative Outlook
      Approves of CEO

      I have been working at Pace Suburban Bus full-time (More than 3 years)

      Pros

      Good benefits and pension plan, financially well managed, generous with paid time-off (PTO), low stress and free parking.

      Cons

      Outdated or inefficient technology is forced upon the workforce through a top-down, command and control process.

      Advice to Management

      IMHO many managers at this company have quit and stayed. That is to say, they continue to collect a paycheck but are not doing an effective job of valuing and developing their employees based on the low employee moral and lack of communication that has been widely acknowledged at all levels in the company. There needs to be a honest and serious assessment of management performance at Pace.