Pacific Bell Telephone Reviews | Glassdoor

Pacific Bell Telephone Reviews

11 reviews

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3.4
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Kenneth McNeely
2 Ratings

11 Employee Reviews

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  1. "Senior Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA
    Recommends
    Positive Outlook

    Pros

    Awesome work environment with pleasant co workers. Advanced classes were offered, unlimited overtime as well. Company vehicle if you wish. Great benefits

    Cons

    All work was outside and the elements would wear on your body. Management wanted you to keep pushing, without bringing any beverage relief if you needed.

    Advice to Management

    Keep up the good work but listen to your techs with complaints. We had several techs to become ill due to heat exhaustion. Give them a break and check on them periodically especially in extreme temperatures.


  2. "customer service associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Pacific Bell Telephone full-time

    Pros

    payed well and a lot of opportunities to transfer to other positions.

    Cons

    working in an industry that had a union was not always ideal.

  3. "Laid-Off w/only 3 weeks notification."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - U-Verse Premises Technician
    Current Employee - U-Verse Premises Technician
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Pacific Bell Telephone full-time (More than 3 years)

    Pros

    One of the best career moves I have made.

    Cons

    Laid-off w/only 3 weeks notification.

    Advice to Management

    We are human beings.


  4. "Retirement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cable Splicing Technician in Los Angeles, CA
    Current Employee - Cable Splicing Technician in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Pacific Bell Telephone full-time (More than 10 years)

    Pros

    Great workers who care about the company, good pay.

    Cons

    Management too concerned with bottom line and not with customer service.


  5. "Decent work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Pacific Bell Telephone full-time

    Pros

    Benefits. School. Job Security. Income. Mobile Office. Hard Work. Coworkers.

    Cons

    Management. Income. Current Company Change. Benefits Change. Customer Control is 30 days, too much goes wrong in that time frame. Company is setting up services to eventually no longer need technician, or at least not as many techs. Taking on other company rolls, becoming a "universal tech" and not getting payed as much as higher position staff.

    Advice to Management

    Be a decent human being.


  6. "Manager on duty"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager On Duty in Los Angeles, CA
    Current Employee - Manager On Duty in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook

    Pros

    Good money good pay good benifits

    Cons

    Micro management is to much for me

    Advice to Management

    They are not at all honest with our customers


  7. "Pacific Bell"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Compton, CA
    Former Employee - Anonymous Employee in Compton, CA

    I worked at Pacific Bell Telephone full-time (More than 5 years)

    Pros

    Minimual supervision. Working in a outdoor enviroment.

    Cons

    Heavy workload during bad weather.

    Advice to Management

    Difficult to advance because of no open positions

  8. "general manager"

    StarStarStarStarStar
    Former Employee - General Manager in Willowick, OH
    Former Employee - General Manager in Willowick, OH

    I worked at Pacific Bell Telephone (Less than a year)

    Pros

    good pay and bonuses with company

    Cons

    training is not that great with this company

    Advice to Management

    stand by your managers


  9. "GREAT COMPANY TO WORK FOR!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Basic Order Management in San Ramon, CA
    Former Employee - Basic Order Management in San Ramon, CA

    I worked at Pacific Bell Telephone full-time (More than a year)

    Pros

    Great management, knowledgeable training supervisors. AT&T's wireless segment outpaced the company's wireline business in 2014, accounting for 56% of the company's revenue. The wireless business grew at a 6% rate for the year while wireless declined 1%. The wireline segment is composed of switched and dedicated network transport, dial-up and broadband Internet access, network integration, data equipment sales, and converged video communications.

    Cons

    There were no significant cons at this worksite.


  10. "Payroll Specialist"

    StarStarStarStarStar
    Former Employee - Payroll Specialist in Vancouver, WA
    Former Employee - Payroll Specialist in Vancouver, WA

    I worked at Pacific Bell Telephone full-time (More than a year)

    Pros

    I learned a lot about the industry and enjoyed the non-stop pace. It increased my skills in payroll and I enjoyed the work environment.

    Cons

    It could be stressful at times. We were always under a time line. Heavy phone calls and emails


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