Pacific Capital Bancorp Reviews | Glassdoor

Pacific Capital Bancorp Reviews

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2.5
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Pacific Capital Bancorp CEO and Director; Chairman and CEO, Pacific Capital Bank Carl B. Webb
Carl B. Webb
1 Rating

13 Employee Reviews

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  1. "Fair treatment, but no budget for employee appreciation."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant in Santa Barbara, CA
    Current Employee - Administrative Assistant in Santa Barbara, CA
    Recommends

    Pros

    Management tries to match your interests and abilities when assigning work. There is rarely confusion about what is expected. There is lengthy documentation for everything.

    Cons

    Hinting at promotions is a frequent tactic for soothing and mollifying restless employees, but these promotions do not materialize.


  2. "Not Getting any better!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    Pros

    long term dedicated employees, friendly co-workers

    Cons

    lack of communication, fairness and equity issues, no clear roadmap of the future

    Advice to Management

    Communicate, value employee growth with opportunties for upper management. don't forget the long term employees that have been with the company thru thick and thin and helped the ford group aquire the bank, they shouldn't be part of the purchase discount pool, but a values asset. remove the dead weight that sits in management.

  3. "Treatment of employees needs to change"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    Pros

    Great location to work, pretty much the only big local company in town. Get some good banking discounts if you make PCBC your bank.

    Cons

    If you're not SVP's you're paid very poorly. The only people that stay at the bank are those that can't leave SB or won't be able to find a job elsewhere, anyone that's able to leave will eventually leave. HR does NOT like to promote from within. If you are promoted from within to a different position, they won't pay you the same as people they hire from the outside. Manager are embarrassed of salaries HR offers. Benefits are no good.

    Advice to Management

    Now that Ford is in charge I hope to see things changing. Many managers were only hired b/c they were friends of upper management and I hope that they are weeded out. Employees are unhappy, if you don't change things you will lose all your good people.


  4. Helpful (1)

    "Life inside the"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Approves of CEO

    Pros

    As a large community bank, it's pretty much the only game in town unless you want to work for one of the nation-wide banks. For mid-level & higher jobs, the pay exceeds the industry standard. Cash infusion from the Ford Group has stabilized the organization; there is a wait and see attitude on what will happen. The Ford Group is now at the helm of the executive leadership & could represent the catalyst for change that has been sorely needed. Many nice, under-utilized people.

    Cons

    Below the executive leadership level, politics reign supreme in every aspect of work, unfortunately. The organization does not seem focused on actually getting itself operating in a substantive, profitable, truthful manner. The image presented to the community is disconnected from how the bank really functions. Existing management needs a housecleaning. Many employees have worked at the bank forever and have become complacent or turn their heads on the ineptness, inefficiency and underhandedness that seems to represent the place. True talent is not encouraged and in many areas, people who will not rock the boat are more valued and rewarded than those with competence. New management has been brought in that appear to be more concerned with their survival than in getting what could be a great organization back on its feet. Read the 2008 posting. The more things change, the less things change?

    Advice to Management

    Become leaders in the truest sense of the word-- establish trust & talent among your employees, not just your followers; strive to re-establish a real bank; think strategically beyond your personal existence; take calculated risks for the benefit of the bank, its shareholders and the community.


  5. "review of employment at pcb"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Santa Barbara, CA
    Current Employee - Anonymous Employee in Santa Barbara, CA
    Approves of CEO

    Pros

    the company supports lots of local charities and is very committed to the local community, an employee can contribute to local charities through the company

    Cons

    banking industry is not doing well

    Advice to Management

    none


  6. "Solid People Here"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Disapproves of CEO

    Pros

    The people you work with here at PCB are some of the nicest people I've ever worked with. It is a genuine family environment.

    Cons

    There is a disconnect between senior management and the daily operations of the bank. They don't seem to have a real direction in which to take the company right now.

    Advice to Management

    Let's get back to basics. Downsizing jobs is only one way to reduce costs. We have been spending money foolishly while at the same time cutting back on employees.


  7. Helpful (1)

    "Going through hard times"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Quality Assurance
    Current Employee - Software Quality Assurance
    Doesn't Recommend
    No opinion of CEO

    Pros

    Friendly, humane people. The company is well respected in the community. They do everything "by the book" as far as treating you well, benefits, etc.

    Cons

    As a bank, security is understandably tight in the IT department. However, it seems to be overly so at the expense of letting me do my job in a timely manner. Also, some of the technology and the ways of doing things seem dated. Finally, there is the elephant in the room of how much longer we will even exist.

    Advice to Management

    Keep on keeping us informed about how things are going. Try to keep us open, and keep doing little things such as lunches and open forums to keep the troops informed.

  8. "Love my division, questions about the bank as a whole"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Santa Barbara, CA
    Current Employee - Anonymous Employee in Santa Barbara, CA

    Pros

    Very friendly management, very flexible with time off.

    Cons

    Pay is a joke, way behind industry standard. Recently financial health of the bank has become a question. Certain parts of the bank are being drug down by the retail branches.

    Advice to Management

    Increase the wages, santa barbara is a extremely expensive city


  9. "Disappointed"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President Manager
    Current Employee - Vice President Manager
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Santa Barbara is a great community to live or work in, Pacific Capital Bancorp has the potential to be better than it currently is but it will take stronger leadership than it currently has.

    Cons

    Very political atmosphere, bad morale due to layoffs

    Advice to Management

    Stop acting like teenage boys and start acting like the mature role models that you are supposed to be. Be kind, offer opportunities for growth and challenge, understand that consistent action speaks louder than inconsistent communication


  10. "You are not what you say you are "Community Bank""

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Unknown in Oxnard, CA
    Current Employee - Unknown in Oxnard, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Small but large community bank. Still a young bank. Has the potential to compete with large banks.

    Cons

    Its not what you know its who you know attitude. Senior leadership, Human Resources are not well trained. Have many employees who were trained in position of which they have no credentials. Many empoyees specially in Human Resources have no degrees and have many department which have many employees who are more qualified than their managers and have more experience. The Bank is going toward younger less experience higher paid managers who are "Yes Man"

    Advice to Management

    You have many smart and caring employees. Seek their advise and be sincere if what you hear is not alway what you were expecting. Just because you are a Senior leader does not make you smarter than anyone else. If you ask for employees advise do use it. Do not just go through the mention and seem like you care


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