Pacific Clinics Reviews | Glassdoor

Pacific Clinics Reviews

Updated Jun 16, 2019

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Found 119 reviews

3.0
StarStarStarStarStar
Rating TrendsRating Trends
53%
Recommend to a Friend
57%
Approve of CEO
James J. Balla
31 Ratings
Pros
Cons
  • "a lot of paperwork due to DMH requirements(in 9 reviews)

  • "Lots of upper management issues - lack of connection between(in 6 reviews)

More Pros and Cons
  1. Helpful (1)

    "Great place to work, easy going and nice office"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pacific Clinics full-time

    Pros

    Easy fixed scheduling Location is perfect around the mall workload is easy to handle Occasionally need to commute to other facility, but will be compensated.

    Cons

    None what so ever.

    Advice to Management

    Keep it up!

    Pacific Clinics2018-11-20
  2. "Interviewers Beware!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Clinical Team Supervisor 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Pacific Clinics full-time

    Pros

    Flexibility, they are big and there are a lot of sites and programs (that could be both a good and bad thing depending on how it is used or abused)

    Cons

    Churn and burn mentality, staff are overworked. Bureaucratic, top down approach- policies are without regard to line staff and the actual work being done. For upper management it is about power and control and less about the clients and the staff which is why they are out of touch with what is going on and their true purpose as a nonprofit. If you work here, prepare to get dumped on a lot of work. Management likes to...

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    Advice to Management

    Find out what is going on with staff and clients...start there to find out what is working and what is not working. When you start asking those questions, maybe you will then understand problems and can develop better policies, structure and support. Staying in your headquarters in Arcadia, in a nice suburb, far away from clients and staff, only makes you that much removed from what a true mental health clinic that serves...

    Show More
    Pacific Clinics2019-06-16
  3. "Great Place To Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pacific Clinics full-time for more than a year

    Pros

    Caring Management, paid holidays, benefits and opportunitues for growth

    Cons

    Kind of rigid structure when it comes to protocol and systems. V an be counter productive.

    Pacific Clinics2019-04-29
  4. "Decent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Housing Specialist in Pasadena, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Pacific Clinics full-time for more than a year

    Pros

    Working with the vulnerable population.

    Cons

    More feed back from employer.

    Pacific Clinics2019-03-18
  5. "Okay Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Mental Health Worker 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Pacific Clinics full-time for less than a year

    Pros

    -friendly staff -organized system of EHR

    Cons

    -underpaid for what MHW do -large caseload

    Pacific Clinics2019-02-05
  6. "Heavy workload"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Mental Health Therapist 
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Pacific Clinics full-time for more than a year

    Pros

    Good benefits package, flexible work hours

    Cons

    Heavy workload, ridiculous productivity

    Pacific Clinics2019-01-25
  7. Helpful (1)

    "Mental Health Therpiast"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Mental Health Therapist in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pacific Clinics for more than a year

    Pros

    Awesome teamwork and excellent trainings, 20 days of vacation time, and you can pretty much make your own schedule as long as you meet your billing.

    Cons

    Not high enough pay for licensed staff, and they require you to become LPS designated at some point.

    Pacific Clinics2018-10-30
  8. Helpful (2)

    "You could do worse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Mental Health Therapist 
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Pacific Clinics full-time for more than a year

    Pros

    They actually do seem to care about mental health students, trainees, and interns. For one, they actually pay them. After that, no one aspires to stay a full-time therapist or a team supervisor. 95% will leave once licensed and team supervisors will grin and bear it until they're upper management or can get a higher-paying job elsewhere. Other Pros: 4 weeks vacation, 10 holidays, ample training and CEUs.

    Cons

    All the stuff typical of contract agencies--half the job is CYA paperwork thru a byzantine EMC that no one will ever read unless there's an audit or a liability concern (and you're doing it during the 1.5 hours a day that aren't devoted to clients, supervision, trainings, and meetings. There's nothing romantic about the job. Supposedly lots of people like the services and benefit from them...just none of your clients....

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    Advice to Management

    Online client portals to fill out and sign intake paperwork from home. Automated call or text reminders for client appointments.

    Pacific Clinics2018-10-25
  9. Helpful (1)

    "Poor management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Mental Health Therapist 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Pacific Clinics full-time for more than a year

    Pros

    Good benefits with 4 weeks of vacation starting out, but not like you can really use them if you aren't meeting your billing.

    Cons

    Terrible management, They show favoritism to people who obey and work don't question their authority. Only care about billing and meeting productivity. Don't ever expect a raise. The pressure is so intense about billing that as long as your client is still alive, it's all good. The pressure to bill forces staff to be unethical with their billing to meet billing requirements.

    Advice to Management

    Be more fair to your staff and try to keep staff longer who actual can do the job.

    Pacific Clinics2018-10-20
  10. Helpful (1)

    "Choose another place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Senior Management
    Former Employee - Case Manager 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Pacific Clinics full-time

    Pros

    Staff gets very close due to intensity of the job

    Cons

    Low morale due to admin / staff disconnect re: expectations

    Advice to Management

    While understanding it is a business you must acknowledge the disparity between Frontline salary and admin salary. We give our hearts and souls to our work only to be paid little and given goals impossible for most to meet. There would be no Pacific Clinics without Frontline staff. It is demoralizing and inexcusable. Staff isn't even allowed to use the Kleenex. Spend time at the sites. Some are like psych emergency rooms.

    Pacific Clinics2018-10-17
Found 119 reviews