Pacific Dental Services Reviews | Glassdoor

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Pacific Dental Services Reviews

Updated February 19, 2018
550 reviews

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3.2
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Stephen Thorne
348 Ratings

550 Employee Reviews

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Pros
  • They give back to the community with many events they sponsor i (in 33 reviews)

  • Great work life balance, great pay and benefits (in 15 reviews)

Cons
  • If time isn't managed well work/life balance can be impacted (in 43 reviews)

  • Upper management is clueless how it actually works (in 32 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (18)

    "Life Long PDS-er!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Specialty Regional Manager in Austell, GA
    Current Employee - Specialty Regional Manager in Austell, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pacific Dental Services full-time (More than 8 years)

    Pros

    - Career Advancement
    - Best in class DSO
    - Strong ethics

    I have been with PDS for over 8 years. I started in Arizona as an Office Manager Intern ( working for free). I have since been a BC, an OM, a multiple office OM, and now SRM.

    I jumped ship for 11 month and tried Perfect Teeth and soon realized that grass is not greener.

    I came back to PDS and have no plans on leaving!

    Cons

    As in all fields , people quit their boss and not their job. Some regions may not have the same feel.

    Pacific Dental Services Response

    Apr 4, 2017 – Recruiting Coordinator

    Wow! You are a great example of what the growth at PDS has to offer. It’s exciting to see the variety of roles you’ve held with PDS and we are looking forward to your continued success ahead. Thank... More


  2. Helpful (1)

    "Love working at the National Support Center for Pacific Dental Services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Facilities in Irvine, CA
    Current Employee - Facilities in Irvine, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pacific Dental Services full-time (Less than a year)

    Pros

    Pros are many! But to name a few ...
    Great Teamwork
    Great Benefits
    Great Pay
    Great Training
    Always room to grow within the company

    Cons

    No Cons at this moment

    Pacific Dental Services Response

    Dec 18, 2017 – HR

    Thank you so much for writing a review. We love that you are enjoying your role and being part of the PDS family. If you ever have any additional feedback you'd like to provide, please email us at... More

  3. "Value your Employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Pacific Dental Services full-time (More than a year)

    Pros

    Open to train candidates from different industries to learn all about the dental facet of healthcare. They offer benefits and some of the hardest working people work for this company.

    Cons

    The employees are looked at as chess pieces, Also unless you are perfectly lined up with a great doctor ,its hard to bonus which is never explained when they hire you.

    Advice to Management

    Value your staff, recognize them when they do well, and be honest about the compensation structure.


  4. "Love working at National Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Irvine, CA
    Current Employee - Anonymous Employee in Irvine, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pacific Dental Services full-time (More than 8 years)

    Pros

    Awesome team members
    Willing to train
    Great environment
    Working as a team
    Constant 1 on 1s with Manager
    Ability to grow
    Culture
    Overall this place is great to be part of

    Cons

    I do not have any cons at this time.

    Advice to Management

    Nothing at this time


  5. "Great place to work for.. No Way.. For Fresh Grads good exposure"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Dentist in Riverside, CA
    Current Employee - Associate Dentist in Riverside, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Pacific Dental Services full-time (More than a year)

    Pros

    Good exposure and learning Experience for Fresh Grads.
    Work here for few months to get experience and exposure. For long term not so much.
    You get to do lots of new procedures.

    Cons

    Too much importance to daily production.
    Dentists are treated as a commodity.
    Benefits really bad. No paid vacations.
    Long working hours 10 hours minimum without extra pay.
    You will be lucky if your OD is good else your life will be miserable.

    Advice to Management

    Please treat your employees especiallydentists like human beings. Don't treat them like a commodity..


  6. "Ops Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pacific Dental Services full-time

    Pros

    Benefits. Culture is great. Pay is good

    Cons

    Most weeks are 50-55 hours


  7. "The Greatest Dental Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pacific Dental Services full-time (More than a year)

    Pros

    Values, Leadership, Training, Community Service

    Cons

    Not enough East Coast Presence

  8. "It's ok to get your feet wet..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Specialty Assistant in San Diego, CA
    Current Employee - Specialty Assistant in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Pacific Dental Services full-time (More than a year)

    Pros

    Some really nice specialists and people.

    Cons

    Some managers can be very rude. Late hours and open on Saturdays. Sometimes patient care is lacking, untrained staff.

    Advice to Management

    Go out into the field once in a while to see the specialty teams at work. Some "teams"are anything but. There is a lack of control amongst the specialty teams.


  9. "Dentist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Owner Dentist in Los Angeles, CA
    Current Employee - Owner Dentist in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Pacific Dental Services full-time (More than 10 years)

    Pros

    Good overall income
    Control over your dentistry
    Technology
    Training

    Cons

    A company that is growing too fast and appears to be losing its heart in order to produce more revenue.
    Lack of qualified personelle
    Valued only for how much money you can generate

    Advice to Management

    Honestly listen to your dentists and Owner doctors. Management does actually apply all their own advice to their relationship with the dentists. There is a lack of transparency and a tendency to ignore the increased pressures placed on the owners that continues to increase pressure on Owner Dentists, without increasing their compensation.


  10. Helpful (1)

    "Decent for New Dentists"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Dentist in Snellville, GA
    Former Employee - Associate Dentist in Snellville, GA

    I worked at Pacific Dental Services full-time (Less than a year)

    Pros

    Extensive CEREC training. Dental and Retirement benefits offered. Many locations of employment to choose from.

    Cons

    Base salary is not permanent. Overaggressive towards patient production.


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