Pacific Dental Services Reviews | Glassdoor

Pacific Dental Services Reviews

Updated November 15, 2018
621 reviews

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3.1
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Stephen Thorne
390 Ratings

621 Employee Reviews

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Pros
  • "My work life balance has vastly improved since switching" (in 18 reviews)

  • "They give back to the community with many events they sponsor i" (in 28 reviews)

Cons
  • "If time isn't managed well work/life balance can be impacted" (in 48 reviews)

  • "Upper management does not like the honest truth on how to fix things" (in 35 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (8)

    "General Dentist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Dentist in Baton Rouge, LA
    Current Employee - General Dentist in Baton Rouge, LA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pacific Dental Services full-time (More than a year)

    Pros

    I initially had reservations working for PDS due to the corporate reputation. However, I am so glad I did. PDS has exceeded every expectation I’ve had. As a dentist, I am solely able to focus on my dentistry. I do not have to worry about insurance, hiring/firing employees, marketing, etc. Before PDS, I worked in private practice. My work life balance has vastly improved since switching. Other pros include the amount of free C.E. at my disposable, which is usually very expensive. There is full benefits (medical, vision, 401k, etc) which is unheard of in private practice. I am so happy I took a chance with PDS because it has brought my career to the next level.

    Cons

    Occasionally open extended hours (7PM) and Saturdays. However, I worked these hours in private practice as well.


  2. "Recruiter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pacific Dental Services full-time (Less than a year)

    Pros

    Flexibility, benefits, fun environment, compensation and growth opportunities.

    Cons

    I personally cannot think of any cons in my position.

  3. Helpful (2)

    "Lead Dental Asst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Pacific Dental Services full-time (More than 3 years)

    Pros

    They offer online classes and all the basics that come with a full time job.

    Cons

    They over load the schedule and don't have full staff to support the type of schedule they create. They put systems in place that cause more time but then get on you for the extra time. They are a very religious company. Expect god to come up more than it should in a work environment. The dental asst's chairs are the worst for your body. No locking arm for proper support. They do not check the quality of work they hire as Dentists. They run 5 day and some times 6 day work weeks. The benefits are not the greatest, you can only get your dental work done by PDS, so you better like the quality of work coming from there. Such a packed schedule there isnt enough time to build a good relationship. Everything is rushed through. You are working too close to the holidays to actually make plans with your own family.

    Advice to Management

    Get better chairs for your assistants. Take the time to make sure you are hiring Dr's with good quality work. Staff your locations correctly or adapt the schedule to respect your patients and staffs time and quality of work. Employees need proper time off around holidays for travel and to take time for their own families. They should not have to feel pressured to work because your bottom line and the money matters more than your employees personal lives.


  4. "Associate Dentist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Dentist
    Current Employee - Associate Dentist

    I have been working at Pacific Dental Services full-time (Less than a year)

    Pros

    Mentorship, Nice office, Great staff

    Cons

    Compensation, not much to say here other than that

    Advice to Management

    Be more transparent with Associate Dentist Average Daily Production before hiring.


  5. Helpful (1)

    "Practice what you preach"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Pacific Dental Services full-time

    Pros

    The in-house team was great!

    Cons

    aggressive and rude upper management

    Advice to Management

    Practice what you preach. If you were founded on Christian principals, act like it when training new employees.


  6. "Operations Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Pacific Dental Services full-time

    Pros

    Great training program, really helps you to understand how to be successful.

    Cons

    Very focused on sales, felt like I was selling dentistry much of the time.


  7. "Awesome place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Recruiting Coordinator in Irvine, CA
    Current Employee - Recruiting Coordinator in Irvine, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pacific Dental Services full-time (Less than a year)

    Pros

    Flexible schedule, great work life balance, amazing leadership, good benefits, and so much more

    Cons

    I don't have any cons

    Advice to Management

    Keep doing what you are doing!

  8. Helpful (2)

    "Upper Management Needs Improvement"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Irvine, CA
    Former Employee - Anonymous Employee in Irvine, CA

    I worked at Pacific Dental Services full-time (More than a year)

    Pros

    Good people and job experience

    Cons

    Work life balance. High turnover.

    Advice to Management

    Restructure the business model to keep employees.


  9. Helpful (3)

    "Not the best company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Rda in Los Angeles, CA
    Former Employee - Rda in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Pacific Dental Services full-time (Less than a year)

    Pros

    Coworker where nice some doctors were really cool

    Cons

    They lie through their teeth Literally!! They lure you on how good of a company it is how they offer the best benefits blah blah blah..... it’s all a lie! Insurance is the worst very high deductibles you have to pay for everything insurance dental work everything pay is very low you never get raises you work your but off for the pay you receive always being micromanaged by lead RDAs while your working at an extremely fast pace others are taking their time doing one small thing but rushing you to do your job and theirs as well.bits all about the money here always understaffed and their WE BELIEVE is nothing but BS!

    Advice to Management

    Be more generous to the employees who work hard! Give better benefits


  10. Helpful (2)

    "TOXIC! Bad for your Soul!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Manager
    Former Employee - Operations Manager
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Pacific Dental Services (More than 3 years)

    Pros

    If you are a workaholic and have a denovo office, and a superstar like I was, then you will make your bonuses like I did, so that's the only plus side, BUT it's not worth all of the EXTRA hours you will be away from your family

    Cons

    60-70+!!! hours a week, HORRIBLE management!!! HR is a JOKE! Merely there as a facade that you think your rights are being protected, Crowns in a day is a total insurance scam and managers and BCs are required to push them, no support from management or NSC.

    Advice to Management

    Pay attention to your little surveys, when your OMs are giving you horrible results about your RMs, its because the RMs need to GO!


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