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Pacific Dental Services

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Pacific Dental Services

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Pacific Dental Services Reviews

49% Recommend to a Friend
Pacific Dental Services President Stephen Thorne
67% Approve of CEO
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Pacific Dental Services President Stephen Thorne
Stephen Thorne
891 Ratings

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

  • "Good benefits and 401k.(in 147 reviews)
  • "Great people to work with(in 76 reviews)
  • "Pay is good(in 71 reviews)
  • "You get to work with some great teams and doctors and keep a continued focus on providing the Perfect Patient Experience.(in 43 reviews)
  • "Great training and points of contact for support(in 42 reviews)

Ratings by Demographics

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Found 1,617 of over 2K reviews

Updated Sep 23, 2023

    1. 5.0
      Dec 27, 2022
      Regional Back Office Manager
      Current Employee, more than 8 years
      CEO Approval
      Business Outlook


      This is a DSO so there is a lot of opportunity for advancement here. The company is excellent at promoting from within. I started as a dental assistant and am now on the support team helping others grow at PDS. The benefits are excellent, PTO is great, 401k with matching and bonus potential for hourly and salaried employees. There is a lot of training and continuing education as well.


      We are a patient centric company (which is a good thing) but that means we don't work 8-5 Mon-Fri. You should be flexible with hours as well as changes in processes and adapting to new technology if you choose to work here. It's not a Con for me but can be for some so thought I'd mention.


      Thanks so much for your review and congratulations on your growth at PDS!

    2. I am currently a healthcare coordinator (previously known as “treatment plan coordinator) for one of the offices with Pacific Dental Services. Lately I have noticed a big turnover, as our market here in South Carolina has been losing Coordinators, Dental Assistants, and even the Hygienist have been walking away from the company. I really enjoy my role in the office but it does make me curious. What might be the culprit for so many people quitting the company?


      Pacific Dental Services 1

      Turnover all across the company. People are leaving because they are overworked and underpaid. Not to mention some of the doctors have no people skills and treat employees like garbage… when you talk to your manager, they just tell you have thick skin. Operational managers are encouraged to come in on the weekends to catch up/get ahead. There is no support from the higher-ups. You never see your regional manager, they only call you on the phone so that way they have some idea of what’s going on in the office.

      View 1 more reply
      Where is this from?
      1. 5.0
        Aug 31, 2023
        Dental Assistant
        Current Employee, more than 10 years
        Phoenix, AZ
        CEO Approval
        Business Outlook


        Great benefit package for full time employment. Office managers appreciate all the hard work


        Short staffed long hours. Not enough support for upper management to find hygienists or doctors in a timely manner making patients leave the practice due to no availability.

      2. Join the Pacific Dental Services team
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      Viewing 1 - 10 of 1,617 Reviews

      Pacific Dental Services Reviews FAQs

      Pacific Dental Services has an overall rating of 3.2 out of 5, based on over 1,684 reviews left anonymously by employees. 49% of employees would recommend working at Pacific Dental Services to a friend and 43% have a positive outlook for the business. This rating has decreased by -3% over the last 12 months.

      According to anonymously submitted Glassdoor reviews, Pacific Dental Services employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Pacific Dental Services. This rating has decreased by -3% over the last 12 months.

      49% of Pacific Dental Services employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Pacific Dental Services 2.7 out of 5 for work life balance, 3.2 for culture and values and 3.3 for career opportunities.

      According to reviews on Glassdoor, employees commonly mention the pros of working at Pacific Dental Services to be culture, career development, benefits and the cons to be work life balance, compensation, management.

      Popular Careers with Pacific Dental Services Job Seekers


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      Interview Tips

      Feel free to post any interview questions you might be asked and I’ll help you compose an effective response :)


      Eddie Fairchild

      Why is it that every employer once extensive experience and at least a decent college degree like a bachelors as requirements for a position? But then, when they see that you’re older, they still go through the trouble of interviewing you, even though you can clearly see that you are treated with ageism . I just don’t understand mentality in today’s day and age when it comes to interviewing processes as I feel like I am 18 again .


      Account Executive

      Another day, another rejection email. I've been job searching since May and have made it fairly far in some interview processes only to get rejected at the final stages. Even after asking for constructive feedback, I get nothing back. How do you stay motivated to keep pressing on when you face rejection after rejection? Genuinely looking for advice / solidarity.


      Front Desk Supervisor

      Ok so on Thursday the 14th, I sent a thank you letter after a grueling 5part interview process. The recruiter replied that any updates would come “early next week” I didn’t hear anything so I sent another email requesting an update on Wednesday the 20th. Still no response, should I call next or just take a hint? Mainly I just want closure and feedback, I don’t think they would have kept me waiting this long if they were planning on giving me the job

      1 Comment

      Glassdoor has 1,684 Pacific Dental Services reviews submitted anonymously by Pacific Dental Services employees. Read employee reviews and ratings on Glassdoor to decide if Pacific Dental Services is right for you.