Pacific Dental Services Reviews | Glassdoor

Pacific Dental Services Reviews

Updated March 22, 2017
429 reviews

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Full-time Part-time

3.2
Star Star Star Star Star
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Approve of CEO
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Stephen Thorne
279 Ratings

429 Employee Reviews

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Pros
  • Work/life balance is generally pretty good as long as you can prioritize (in 14 reviews)

  • The foundation provides a platform for clinicians like me to give back in ways I could have never imagined (in 19 reviews)

Cons
  • If you don't manage your time well you could have a work/life balance issue (in 38 reviews)

  • On person cannot physically take on this job without other front office assistance or very strong support from the office manager on a regular basis (in 26 reviews)

More Pros and Cons

  1. "Great company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Manager in Atlanta, GA
    Current Employee - Regional Manager in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pacific Dental Services full-time (More than a year)

    Pros

    The training program and ongoing support is great. The CEO has a clear vision and local management is empowered to make the right decisions for the people and the business. Working in support of the doctors is challenging and rewarding.

    Cons

    If you struggle with being organized, or with time management, lifestyle balance can be a big challenge. On the up-side though, the management team offers great support and help with this.


  2. "Life Long PDS-er!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Specialty Regional Manager in Austell, GA
    Current Employee - Specialty Regional Manager in Austell, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pacific Dental Services full-time (More than 8 years)

    Pros

    - Career Advancement
    - Best in class DSO
    - Strong ethics

    I have been with PDS for over 8 years. I started in Arizona as an Office Manager Intern ( working for free). I have since been a BC, an OM, a multiple office OM, and now SRM.

    I jumped ship for 11 month and tried Perfect Teeth and soon realized that grass is not greener.

    I came back to PDS and have no plans on leaving!

    Cons

    As in all fields , people quit their boss and not their job. Some regions may not have the same feel.


  3. "Georgia Region"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pacific Dental Services full-time (More than a year)

    Pros

    Positive outlook, strong culture and values, patient centric model, excellent benefits package, excellent career growth opportunity,training and personal development focused.

    Cons

    None that I can think of


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "no respect for RDH"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Neat and clean facilities.

    Cons

    The word 'culture' is over used. Instead of bragging about what iPDS does for community etc, it would be nice if they would turn that around and be more supportive of their actual employees. I have to clock On and off he time clock all day like a waitress Since I'm the RDH and make more money, I hbe to help the company save money. Everyone else gets to stay on. Then, our schedule gets bottle be led at the end of the day. So I end up forced to take 3 hr lunches and get stuck working 2 hrs past closing. Cuts into family time.

    Advice to Management

    DONT MICROMANAGE. Until you have actually worked your butt off in the clinical side, don't armchair manage things that you have no experience with.


  6. Helpful (1)

    "No clear direction"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Relaxed culture, great dental benifits

    Cons

    low base compensation little to no training


  7. "Receptionist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Pacific Dental Services full-time (More than 3 years)

    Pros

    Great company benefits and a lot of great staff.

    Cons

    They don't pay very well. Receptionists make $14/hr, DAs make $12/hr, and RDA's make $17. Keep in mind minimum wage in California is $10.50 and EVERYTHING costs a fortune there.


  8. "Great company to work for"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pacific Dental Services full-time (More than 3 years)

    Pros

    I work at the Support Center, and the culture is very open and collaborative. The only people who have offices with doors are our legal team and VPs/Sr. VPs. They advertise promoting from within, which I have experience firsthand being promoted twice. They give back to the community, have great managers, and friendly employees.Great place to grow your career.

    Cons

    benefits could be a better (vacation, medical)

    Advice to Management

    Continue to invest time to train and challenge employees to attain talent


  9. Helpful (3)

    "Good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Pacific Dental Services full-time (More than 8 years)

    Pros

    Growing company, agree with mission statement, good support system

    Cons

    Benefits not as good as before, difficult to grow, salary not competitive

    Advice to Management

    Pay decent salaries to keep and acquire talent


  10. Helpful (1)

    "Confused"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Dental Assistant in Atlanta, GA
    Former Employee - Dental Assistant in Atlanta, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Pacific Dental Services part-time (Less than a year)

    Pros

    Great company for nice new equipment!

    Cons

    Not willing to train, everybody talks about everybody

    Advice to Management

    If someone tells you they have been out of the business for a year and only really had 4months experience plus fail the test you give them and you still hire them don't fire them for lack of experience.


  11. "A Great Company To Be A Part Of"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Irvine, CA
    Current Employee - Anonymous Employee in Irvine, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pacific Dental Services full-time (More than a year)

    Pros

    I've worked for PDS for 2 years, and I still look forward to coming to work everyday! Everyone is always so welcoming and enjoyable to be around. There is always room for growth and development, no matter what position you hold. Managers are helpful, encouraging and supportive of their teams. We offer continuing education to our Hygienists and Doctors which I think is really cool! There's also a lot of opportunity to give back to the community within the company which I think is really special as well.

    Cons

    The only con I can think of would be our current parking situation in Irvine (although it's currently in the process of being corrected right now).

    Advice to Management

    Continue to help, encourage and support your team.



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