Pacific Dental Services Reviews | Glassdoor

Pacific Dental Services Reviews

Updated Feb 12, 2020

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3.2
55%
Recommend to a Friend
77%
Approve of CEO
Pacific Dental Services President Stephen Thorne
Stephen Thorne
466 Ratings
  1. "Low pay for ALOT of work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Benefits Coordinator in Kansas City, MO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Pacific Dental Services full-time for more than a year

    Pros

    I love the team I work with.

    Cons

    There are a lot of responsibilities accompanied with insane pressure to do well and perform quickly. This is a job that might not require a college degree, but definitely expects a degree-worthy sense of intelligence.

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    Pacific Dental Services2020-02-13
  2. "Ok place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Eligibility Specialist 

    I have been working at Pacific Dental Services full-time

    Pros

    Set schedule easy work can listen to music

    Cons

    Short breaks and long phone time

    Pacific Dental Services2020-02-09
  3. "Entirely dependent on your owner doctor and manager."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Registered Dental Hygienist in Houston, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Pacific Dental Services full-time for more than 3 years

    Pros

    *Great support from DSO, including corporate benefits (like discounts on tickets and memberships, good insurance, no cutting of hours, free CEs) *Owner docs have say over clinical decisions, and not some disembodied voice in another city or state

    Cons

    *PDS pushes you to work more more more, often to the breaking point of your clinicians, without any physical growth room available. They want you to work days before and after Christmas, Thanksgiving, New Year, etc. *The break/lunch room for a 20 person office can barely fit 4-5 people in there *They don't use temps, for the most part. Huge inconvenience.

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    Pacific Dental Services2020-02-07
  4. "Poor leadership/High Turnover"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Dental Assistant in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Pacific Dental Services full-time for more than a year

    Pros

    Good benefits, ability to transfer to another office if needed, competitive pay

    Cons

    Poor leadership, they use threat of unemployment as a motivator rather than genuine support or additional personnel or compensation. High turnover with doctors and management staff . Terrible work life balance. Un realistic expectations on hours worked, production was pushed over quality and safety.

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    Pacific Dental Services2020-02-07
  5. "Not what I expected"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Travel Assistant in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Pacific Dental Services full-time for more than 8 years

    Pros

    Work Experience, Dentist, Modern Equipment, Locations

    Cons

    Profit before patients care or employee welfare!!

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    Pacific Dental Services2020-02-06
  6. "Great People, Growth Opportunities and Making a Difference!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Corporate Recruiter in Irvine, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pacific Dental Services full-time for less than a year

    Pros

    I consider myself extremely lucky to be working for PDS and have greatly appreciated the friendly atmosphere, team support, and collaborative culture here. The company is growing rapidly and has great opportunities for career growth. In addition, this is a company that you can be proud to work for as they truly care about their patients and community and a culture of service is embedded in the values.

    Cons

    Parking can be difficult and the 401k matching could be higher

    Pacific Dental Services2020-02-06
  7. "Toxic Environment in Fort Myers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Operations Manager in Miami, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Pacific Dental Services full-time for more than a year

    Pros

    Absolutely nothing do not work for this company if you have any form of integrity.

    Cons

    Toxic work environment, horrible culture, regional manager horrible

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    Pacific Dental Services2020-02-05
  8. "good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Pacific Dental Services full-time for less than a year

    Pros

    they treat you very nicely and respectable

    Cons

    there are not many cons

    Pacific Dental Services2020-02-04
  9. "Great mentorship and room to grow for new grads"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Associate Dentist 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pacific Dental Services full-time for more than a year

    Pros

    Great Clinical mentorship. Training in CAD/CAM CEREC dentistry. Training and engagement in patient treatment plan acceptance

    Cons

    high turnover. feeling "pushed" do refer only to in-house specialists and do 100% CEREC crowns. Sketchy employment contract and compensation structure for AD's.

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    Pacific Dental Services2020-02-04
  10. "Bad benefits & terrible raises"

    StarStarStarStarStar
     

    I worked at Pacific Dental Services

    Pros

    Dental insurance is free, company covers 90% of treatment

    Cons

    Corporate management sucks. Percent raises every year, terrible pay and zero recognition for hard work. Bosses only care about themselves

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    Pacific Dental Services2020-01-27

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