Pacific Gas and Electric Reviews | Glassdoor

Pacific Gas and Electric Reviews

Updated October 19, 2017
932 reviews

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3.4
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Pacific Gas and Electric CEO & President Geisha Williams
Geisha Williams
75 Ratings

932 Employee Reviews

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Pros
Cons
  • work life balance can be questionable (in 37 reviews)

  • A lot of pressure from upper management regarding project deadlines (in 40 reviews)

More Pros and Cons

  1. "Expert Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Pacific Gas and Electric full-time (More than 5 years)

    Pros

    Great benefits and welcoming culture.

    Cons

    Very large company and quite a bit of bureaucracy.


  2. "Call center jobs seem to be all the same"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pacific Gas and Electric part-time

    Pros

    Good pay compared to other companies for working in a call center

    Cons

    I got hired in 2009 when call center reps started out making 25 an hour... when i left the call center i was making 33... that was before the contract changed. Now they start reps out at like 18 or 19 an hour and you progress to the higher wages once you complete a few years of service... which is tough because they start out all reps as part time when they are hired on.

    You are micro managed

    You are expected to work taking calls your whole shift barley enough time alotted for bathroom breaks in the metrics they expect

    No time off the phones ever... never any projects, special assignments given. You don't even have time for casual conversations with other employees to get to know your co workers because your always taking calls

    They don't treat people like people and value there employees your treated like a number there and all they care about is your metrics like how much time you spend off the phones doing after call work, going to the restroom

    Can't have your cell phone out and visible.. your can't even charge ur phone on ur desk

    They make people scared to speak up about injuries like carpal tunnel and write people up for reporting injuries

    Advice to Management

    Too many to say here

  3. "Interesting Projects Depending on Your Group"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal Analyst in San Francisco, CA
    Current Employee - Principal Analyst in San Francisco, CA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Pacific Gas and Electric full-time (More than 3 years)

    Pros

    There are interesting projects and problems to solve depending on the group you are in and on your manager.
    There is a culture of learning and there are so many subject matter experts that are willing to share their time and experience!
    My favorite part of my job is the fact that I'm always learning about markets, the industry and about new technologies.
    PG&E allows and supports internal transfers to different departments so it feels like different jobs (although understandably, it's frowned upon if you move before a year in your group).

    Cons

    Trying to be flatter, but generally a hierarchical organization.

    Advice to Management

    Be transparent in your decision making - and develop an implementation plan over the next five years for the company so we understand how we're going to be the utility of the future. Don't succumb to analysis paralysis (or analysis conformance).


  4. "PG&E"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pacific Gas and Electric full-time

    Pros

    Benefits are one of the best within peer companies

    Cons

    Salary is just below average for job class


  5. "Good company for the most part"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Design Engineer in Walnut Creek, CA
    Current Employee - Field Design Engineer in Walnut Creek, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Pacific Gas and Electric full-time (More than a year)

    Pros

    Good work life balance, great benefits package, a lot of different opportunities to try new roles especially on rotations.

    Cons

    The culture is a working progress. A good portion of the company are lifers and this poses issues when working with the younger generation. Company has ways too many re-orgs especially within Gas Ops and always seems to hop on fads, most latest is lean management but we will see where that goes.

    Advice to Management

    Take time out of your busy management schedules to see how decisions you make will effect those who report to you.


  6. "IT Project management Intern"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Office location in SF is in the heart of the financial district
    Get to interface with other interns often

    Cons

    Project assignments are hit or miss depending on manager


  7. Helpful (2)

    "Great people, need to stabilize leadership changes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Pacific Gas and Electric full-time

    Pros

    Great people, down to earth, everyone wants to do a good job and serve the customer.

    Cons

    Too many changes at the executive leadership level, too much focus on making "big splash" changes

    Advice to Management

    Calm down, listen to your people, hire smarter leaders that are focused on the company and not on their own careers

  8. Helpful (1)

    "Financial Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Pacific Gas and Electric full-time

    Pros

    Good work life balance.

    Cons

    Lots of re-org. Minimum opportunities for advanced technical skills training (SAS/Tableau)


  9. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Pacific Gas and Electric full-time (More than 5 years)

    Pros

    Hours and pay are good

    Cons

    Very Political and its about who you know


  10. "Finance Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Finance in San Francisco, CA
    Current Employee - Finance in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Pacific Gas and Electric full-time (More than 8 years)

    Pros

    Great Benefits - matching 401k and even pension for those that qualify
    Great Community Presence - volunteer events, charitable donations, etc
    Ability to move around within company

    Cons

    Old fashioned company - lots of office politics, very bureaucratic mentality
    None of the start-up perks - no free food, old building, etc

    Advice to Management

    Take a closer look at workload of same positions. There are employees that do more with less and get recognized less or the same as other individuals that don't do as much.


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