Pacific Gas and Electric Reviews | Glassdoor

Pacific Gas and Electric Reviews

Updated August 12, 2017
247 reviews

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3.0
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Pacific Gas and Electric CEO & President Geisha Williams
Geisha Williams
12 Ratings

247 Employee Reviews

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  1. "Good company."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in San Francisco, CA
    Current Employee - Consultant in San Francisco, CA
    Doesn't Recommend
    No opinion of CEO

    Pros

    Decent pay and work environment for consultants.

    Cons

    Not much too learn from professional goals ehancement.

    Advice to Management

    Accountability of their reporting managers in terms of timelines, overall execution of projects.


  2. Helpful (2)

    "Electric Utilities"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Analyst in Sacramento, CA
    Current Employee - IT Analyst in Sacramento, CA
    No opinion of CEO

    Pros

    Right now the company is going through an upgrade of all their computer systems and applications. There are opportunities in IT that was not there a couple of years ago.

    Cons

    Strictly speaking in just the department that I am in. Though there are positions for growth, filling in positions are not determined by skill, determination, hard work or the ability to do an excellent job but by suggestions by upper management. Lead and specialist positions are being filled by folks who have very little experience in the field or have personal relations to members of upper management.

    Advice to Management

    Senior management needs a better way of promoting people and rewarding employees. There should be set guidelines and regulations.

  3. Helpful (1)

    "Its like working for the government"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in San Francisco, CA
    Current Employee - Director in San Francisco, CA
    No opinion of CEO

    Pros

    Good benefits, good location in San Francisco, well known company, proud to be the most green utility in the USA; strong culture that values longevity; good vacation policy

    Cons

    Major transition occurring; pessimistic workforce; low morale; little communications; mediocre workforce; ship without a rudder in terms of company lacking a strategy; long work hours

    Advice to Management

    Get a strategy and direction; align the senior executive team; upgrade the talent pool; bring back pride to the company


  4. "A large and slow Bureaucracy, however, great people to work with and nice benefits and compensation."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Scheduler in Concord, CA
    Current Employee - Scheduler in Concord, CA
    Approves of CEO

    Pros

    I am very satisfied with the level of compensation

    Cons

    Very large bureaucracy, information sharing is lost at times and it takes quite a bit of time for things to actually happen.

    Advice to Management

    To listen to employees, and focus more on the company and not on keeping there job.


  5. Helpful (2)

    "Good and bad."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Computing Specialist in San Francisco, CA
    Current Employee - Senior Computing Specialist in San Francisco, CA
    No opinion of CEO

    Pros

    Good pay, flexible work hours, telecommuting often allowed, opportunities to work in different locations, good training, nice people, equal treatment for women, minorities, and gays.

    Cons

    Frequent re-orgs and some inept managers can cause chaos. Often have to work extra hours with no overtime pay or other compensation. Working more than 2 hours extra per day can earn some paid time off, but it's not guaranteed and not always given. Working 2 hours extra per day is often required but is not compensated. Responsibilities are often not written down and not clear. Depending on what group you are in, you may have to be "on call" 24 hours/day for 2-4 weeks every two or four months. Some things never seem to get fixed (having to record your time before you've even worked it, having to re-inventory your equipment over and over).

    Advice to Management

    Once a month, spend a day with an IT worker and see how much B.S. he/she has to go through to make it through a day. Half a day can be wasted with answering repeat email questions about which safety meeting you will be attending or about training that you have taken, but which they don't have recorded, and on and on. Replace experts who leave or get promoted instead of leaving a vacuum. Make it a requirement that on-call duties and responsibilities be written down.


  6. Helpful (1)

    "What was once a great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    No opinion of CEO

    Pros

    Good benefits and compensation. Opportunities for advancement were great. The supervisors cared and looked out for your well being.

    Cons

    Morale is low due to the failure of the Transformation Project. The company spent millions in trying to transform the culture and process improvement.

    Advice to Management

    They need to value the employees and not look at them as a number.


  7. Helpful (4)

    "Still a long way from meeting their vision: "To be the leading utility company in the U.S.""

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Project Manager in San Francisco, CA
    Former Employee - Senior Project Manager in San Francisco, CA
    Disapproves of CEO

    Pros

    Overall, the best reasons to work at PG&E are the following (in no particular order): 1) Supportive Work/Life Balance culture; 2) Overall benefits package is really great!; 3) Sufficient opportunities to move laterally.

    1. Supportive work/life balance -- although it's not in any official company documents, employees can arrange some sort of telecommuting options with their direct manager, and subjected to their approval, of course. Many employees are able to work at least 1 day from home (usually Fridays). The hours are usually reasonable. Most people head out around 5pm-ish to catch BART or CalTrain, and they come in around 8AM-9AM. Since the company has many offices in N. Cal, some folks are able to work locally in offices closer to their homes from time to time eventhough their department may be further away, for example, at the headquarter in SF. Overall, I was there for over 4 years and found that the the work/life balance is supported by management there as well as entrenched in their culture.

    2. Overall benefits package is really great! -- This is the reason I chose to work there in the first place and the reason I still missed working there. My spouse works at a really great company too, but their benefits paled compared to PG&E. I enrolled in the best, most flexible package (not HMO) and still pay dollars out of pocket each year. I had surgery done some time ago that was probably in the many thousands of dollars which I paid only hundreds out of pocket. It is still one of those rare gems among corporations these days to offer such comprehensive benefits to their employees. Oh, this also includes dental! The dental package is the best I've seen. Most dental plans cover about 50% of crown work, for example, where as here, they cover up to 80% if you enroll in their better dental plan and the premiums are very reasonable.

    3. The companies has internal postings each day and goes out to the employees first before it hits the public job boards, usually. I know of so many colleagues their who have a long career at the company but held at least 3-4 different jobs. That is largely due to the opportunities that they can move around to different organizations, sometimes laterally, sometimes both promotions and laterally.

    Of course, these are all based on my own perspectives and experiences. Others may have different opinions here. :)

    Cons

    PG&E remains to be hierarchical, organizational-wise, and thus, a lot of the decisions made in upper management are made in a vacuum without a lot of input from employees who are involved in the work. Communication is usually top-down, in the form of changes to be implemented. There's not a lot of solicitation for ideas, and if there are, it's usually a formality. Real-inputs usually don't make it up top.

    Another area of downside is that since their benefits is great, the salary itself tends to be on the lower-end as compare to other companies in the hi-tech sector. They have payscales which they justify for not giving anyone higher than what the scale ranges are, despite your experience or accomplishments.

    Overall, the people are nice and friendly, but it seems that management/leadership doesn't respect their employees much. This can be evident in the way they make their decisions without a lot of input from their employees, rather they tend to go with major consulting houses to get ideas. Unfortunately, some of those ideas have cost them $$$$ in recent years and failed terribly.

    Advice to Management

    I would advise them to hire the best and brightest in the first place. Then give those people a say in how things are done, day-to-day. Listen to them and implement great ideas rather than usually running towards the consulting firms to get those ideas who doesn't really know the business. Promote from within is another suggestion.

  8. Helpful (3)

    "PG&E Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Worker in Sacramento, CA
    Current Employee - Worker in Sacramento, CA
    No opinion of CEO

    Pros

    Very good health benefits overall, and many really talented and good people work there, but there are too many bad apples in middle management.

    Cons

    Upper management retribution, pay lower than average, bonus system that is totally flawed and geared towards favoritism and not productivity or talent.

    Advice to Management

    Too much emphasis is given to how we "look" and not how people actually perform their jobs or the other good qualities that exist in the company. Too much time and talent is wasted on and power given to a middle managment with personal agendas which do not reflect PG&E's spoken and printed values. In short, they don't "walk the walk" they just "talk the talk". To their credit, many in upper management are good people and I think really try to live up to the spoken values of the company, but they are easily led astray by a few bad apples who are just playing games and trying to manipulate the company to their own benefit. PG&E preaches open and honest communication to management, but you'll be black listed if you believe it. Middle management isn't interested in talent or what you can produce, only in your agreement with them and their rewards and acknowledgement reflect that.


  9. Helpful (5)

    "Senior management - step aside for the good of the company"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management Professional in San Francisco, CA
    Current Employee - Management Professional in San Francisco, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Many of the technical folks are fantastic at their work and are good people. The employees who actually do the work are amont the best and brightest.

    Cons

    Senior management promotes a military-style bureaucracy, and are concerned with only with how much they can take from the company.

    Advice to Management

    Step aside and let caring folks who actually know the business take over. Your so-called "transformation" process has failed, and all the problems which transformation was supposed to fix have gotten worse.


  10. Helpful (2)

    "worth considering a job here"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    No opinion of CEO

    Pros

    job security is quite high, the benefits are sound, and efforts are made to achieve work/life balance in some parts of the company

    Cons

    pay is low compared to comparable jobs; pockets of favoritism continue to exist; many new higher level employees from outside the utility industry mean your boss may not understand the company's business.

    Advice to Management

    spend time getting information from several levels below your direct reports, to get a more honest assessment of how things are changing


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