Pacific Gas and Electric Reviews | Glassdoor

Pacific Gas and Electric Reviews

Updated May 18, 2017
122 reviews

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Pros
Cons
  • work life balance can be questionable (in 36 reviews)

  • A lot of pressure from upper management regarding project deadlines (in 39 reviews)

More Pros and Cons

  1. Helpful (1)

    "average place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    easy depending on which department

    Cons

    poor management, lots of politics, lots of reorgs, lots of waste, obvious disregard for the average employee

    Advice to Management

    hire managers who actually know how to manage; stop playing political games


  2. Helpful (3)

    "GO office is a "rough neighborhood". Field people are some of the best I have ever worked with."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor in San Francisco, CA
    Former Contractor - Anonymous Contractor in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Pacific Gas and Electric as a contractor (More than a year)

    Pros

    Great possibilities for improvement within the company as they are adjusting to the new economy vs. the 1960's model for Utilities.

    Cons

    Any contract or lower level employees, below a director are not valued. Very high turnover for women as well. With a initiative of Culture within Change management that has been created within the last 2 years, they are not walking the talk here.

    Advice to Management

    Rethink your approach to the employees, whether or not they are contractors. Staff teams so that all employees have the capacity, time and resources to do their jobs. Culture change is desperately needed from within and your management needs to lead not punish your team members for your management decisions.


  3. Helpful (7)

    "Strange department needs sr. mgnt looks into"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal in San Francisco, CA
    Current Employee - Principal in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Pacific Gas and Electric full-time (More than 10 years)

    Pros

    Benefits are great in PGE; work life balance is tremendous.

    Cons

    Lower mgnt gangs up ... don't listen to staff's inputs, instead, they cover each other's lackings. The dept manager did collect feed back from most staff about the incompentent supervisor, and the feedbacks are mostly negative....but he covers up and plans not reporting the negative feedback because he doesn't want to "rock the boat".

    The supervisor continues to be incompetent, harassing employees, taking employees credits, not defending employees for their work...not taking accountability, relying her buddy contractor to do the work for her, and constantly allowing losses of responsibilities to other dept, allowing middle mgnt to critique how less value added our org has been without aggressively proving that we are not and defending it.

    These lower mgnt are weak; they do not realize by not rocking the boat, they can loss staff, loss reputations, eventually they will loss their functions and their job. They care their yearly bonuses and raises at the sensitive performance review timing of the year. They grade pp intentionally based on their preferences and prefers pp who won't complain.

    This is the culture of pge and every dysfunctional company. That is why the company has to be fined. They'll keep doing it until someday the company exploded or bankrupted again. And these pp have no shame, as by then, all they do is blame the company and claim no responsibility to the failure.

    Pge is ridiculous to allow these pp to exist. These lower mgnt are greedy, manipulative, dysfunctional, and do not contribute much values to the culture that is needed by pge. Their salary combined are more than 300k and they are lower middle mgnt only.

    Advice to Management

    CEO level needs to have a special taskforce to look into these personnel issues - so that they can evaluate, trimming company's costs and increasing effectiveness to do some real clean up.


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  5. Helpful (11)

    "Get in, get your experience, and then move on"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Management Analyst in San Francisco, CA
    Former Employee - Senior Management Analyst in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Pacific Gas and Electric full-time (More than 5 years)

    Pros

    Great benefits, good place to build experience in energy industry, at the bottom level, before moving onward and upward.

    Cons

    Nobody is held accountable for doing their job, and the premium is placed on who likes whom, or whether or not they want to work with someone. Guess what folks? I don't care who you want to work with. Go do the job I pay you to do. Management doesn't hold anyone accountable for anything.

    Also, because the pension benefits are so good, no one leaves, so don't plan on getting promoted beyond senior individual contributor for AT LEAST 10 years. That is not exaggerating either.

    Also, if you are not an electrical engineer, you are not paid to market. They pay the EE's what they are worth, but for example I did the same job as another set of employees in a different area of the company where they were required to be EE's and our salary band was 20-30K lower. HR mis-categorizes job classifications, and doesn't recognize that while a position may look like a glorified accountant, it is actually closer to engineering. They don't review it that way, and as such there are many people across the company, who are underpaid.

    Advice to Management

    First, PG&E will have to take a $4.5B hit to the balance sheet as a result of the event on its San Bruno transmission asset, which PG&E has acknowledged was not maintained sufficiently to prevent the catastrophe. There are several reasons for that, but one I would like to highlight has been that PG&E has allowed a culture where not rocking the boat has been favored, over holding people accountable. That is, likability and politics has trumped actually holding people accountable for doing their job. The premium is placed on pleasing the right people, instead of delivering results, regardless of who likes whom. This nonsense is pervasive throughout PG&E, as a company. Now, it is time to pay the piper, for the lack of foresight in the approach PG&E has taken to its culture (i.e. letting personality trump results).

    While sustaining this $4.5B balance sheet impact, it will be harder to access capital for PG&E, in 2015. Given the expected interest rate hikes to be issued by the FED, PG&E will find it harder to gain access to capital, as investors allocated their funds out of PG&E equities, and into assets paying a higher return, with less risk than a utility – certain bond instruments fit this profile quite well. Since PG&E will finance the $4.5B through equity, the shareholder will be diluted to a larger extent than if the hit were to take place in a low interest rate environment, which is what we have enjoyed since 2008. However, investors expect the FED to raise rates significantly, this year. The scenario for PG&E that is about to materialize could very well push it into bankruptcy. That is a real threat, for PG&E, right now. As such, now sounds like a good time to short PG&E.


  6. Helpful (3)

    "Good place to contract"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Project Manager in San Francisco, CA
    Former Contractor - Project Manager in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Pacific Gas and Electric as a contractor (More than a year)

    Pros

    Good location in Financial District
    Interesting work
    Good opportunity to learn about regulated industries and how to move work forward under numerous constraints

    Cons

    Highly political
    Nepotism
    Short-sighted mgmt team
    They almost never convert contractors to perm, even when they clearly should

    Advice to Management

    Stop hiring outside consulting firms so you don't have to commit to head count and grow your staff to meet needs


  7. Helpful (2)

    "Great friendships with co-workers, poor work-life balance and constantly changing expectations."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in San Luis Obispo, CA
    Current Employee - Project Manager in San Luis Obispo, CA
    Doesn't Recommend
    Negative Outlook

    I have been working at Pacific Gas and Electric full-time (More than 5 years)

    Pros

    Higher than normal salary for the area, good friendships have come out working here, ability to learn a great deal outside of your area of interest.

    Cons

    Very very poor work-life balance efforts on this company's behalf. Mothers and new fathers should steer clear of working here. Employees are expected to manage work loads that should be covered by several people. Inconsistent Management styles. Some are very approachable and some are very brutal. There's a big population of employees eligible for retirement and hardly anyone replacing them.

    Advice to Management

    Stop with the ever-constant changing initiatives. Hire more people! Please stop over working your employees to save a few pennies! And please follow through with work life balance for families. You are loosing quality people by demanding too much.


  8. Helpful (11)

    "The MBAs are paralyzing the company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Specialist in San Francisco, CA
    Current Employee - Specialist in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Pacific Gas and Electric full-time (More than 3 years)

    Pros

    Good pay, good benefits, pension, good location, enthusiastic coworkers.

    Cons

    A whole group of people have little actual business understanding. They only know how to compare numbers and ask for variance explanations. The budget process is ridiculous. Strategic Business Management doesn't live in the real world. They need to go on rotation and understand how things really work. More and more meetings, more conference calls and getting less and less work done. Upper management screws ups and the employees end up paying the price trying to make people trust us and want to do business with us. No one can make a decision anymore. Layer upon layer of bureaucracy - manager sign off, director sign off, VP sign off, executive VP sign off ... Serious lack of trust in decision making. Too many people with MBA's run the company.

    Advice to Management

    Does anyone do real work anymore? Less process, fewer sign offs. Let people use their minds and do their jobs. You don't realize how much time is spent reporting, on conference calls, checking and getting sign offs. Everyone is trying to add value. We could cut the workforce by 10% if someone looked closely at all the redundant non productive work.


  9. Helpful (10)

    "experience from San Ramon office to General Office - Electric Ops, incl. Energy Supply, Shared Svcs"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Pacific Gas and Electric full-time (More than 3 years)

    Pros

    First, context: I feel I have a unique perspective to share because I worked in Electric Ops, including Power Generation and Energy Procurement as well as Transmission & Distribution, and Shared Services. I also have had the opportunity to work at multiple locations, San Ramon office and the General Office (GO) in San Francisco. In the last few years, I have had the opportunity to attend meetings with EVP and C-level leadership on the 32nd floor. My opinion is that the feel of the company is very different based on location and organization. The atmosphere at satellite locations is less political and generally friendlier than the GO. Also, at a company of over 20,000 employees, each EVP/SVP org. is like its own company or fiefdom, so the experience in Gas is different from say, Customer Care.

    Pro's:
    + the company jet - open to employees traveling to company locations, going to the private hanger and bypassing the regular commercial airport stuff is heaven
    + you can get paid very well to do not much (to me, this is a con but I guess it depends on your point of view).
    + advancement opportunities. Let's say there are 30 VP's and they have 2 to 6 Senior Director reports who have multiple Director reports and so forth with Senior Managers, Managers, and possibly Supervisors. If you do the multiplication, there are quite a few middle management slots that pay pretty well. Maybe the odds aren't great based on total employee pool but a lot of moving up is tenure, which basically means being alive and sticking it out.
    + good benefits
    + don't have to worry about the company going under
    + work/life balance can greatly differ from group to group. for example, business finance is infamous for poor work/life balance. for the company overall, it's probably not that bad.

    Cons

    - Sense of hierarchy pervades everything: which meetings you can attend, being able to speak at a meeting, who you can email or call, it may factor into whether people will respond to your emails or calls, whether you need to ask permission to say something, and how people treat you. This probably stems from the old school culture and organizational fragmentation which leads to the fiefdoms. You could also label this bureaucracy.
    - You have to watch our for and mange your own personal development.


  10. Helpful (2)

    "fragmented, slow, poor planning"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Program Manager in San Francisco, CA
    Former Employee - Senior Program Manager in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Pacific Gas and Electric full-time (More than a year)

    Pros

    ability to move to different jobs or groups, good benefits, they care about the health of their employees (although it varies group to group), some interesting work, good pay

    Cons

    slow moving company, hard to get anything done, some people are really unmotivated, old culture, outdated technology, super fragmented, poor planning, people generally hate PG&E

    Advice to Management

    keep working on the culture, there is a long way to go. major overhaul of technology needed. get rid of the people who have been there forever and often say "that's not my job"


  11. Helpful (5)

    "The Good and Bad"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in West Sacramento, CA
    Former Employee - Customer Service Representative in West Sacramento, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Pacific Gas and Electric part-time (Less than a year)

    Pros

    Once you pass a 9 month probation you are golden on the call center
    Benefits are cheap but they have high deductibles
    Easy job

    Cons

    Awful shift bids
    As a new employee information is only given if you know the questions to ask or you have a friend who can tell you
    Mid Managers build leadership teams based on who they know vs the best candidate

    Advice to Management

    Find a balance between promotions based on the bidding seniority process and the best candidates and their experience


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