Pacific Gas and Electric Reviews in San Francisco, CA | Glassdoor

Pacific Gas and Electric San Francisco Reviews

Updated September 20, 2017
443 reviews

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San Francisco, CA

3.3
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Pacific Gas and Electric CEO & President Geisha Williams
Geisha Williams
19 Ratings

443 Employee Reviews

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  1. "Senior Marketing Program Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Senior Program Manager in San Francisco, CA
    Former Contractor - Senior Program Manager in San Francisco, CA
    Recommends
    Approves of CEO

    I worked at Pacific Gas and Electric as a contractor (More than a year)

    Pros

    The Marketing staff is dedicated and the marketing can be very interesting. How many companies can say they proactively look for ways to save their customer money? The energy field is very diverse in terms of the areas in which marketing is involved. For a corporate marketing environment, there doesn't seem to be too many really long days, which is nice.

    Cons

    During the time I worked there, there seemed to be an "in" crowd in the department, which can leave some people out of the loop, not to mention feeling left out. Some budgets come and go at the direction of the CPUC (California Public Utilities Commission) so time is spent in the regulatory realm and trying to educating non-marketers on how to market.

    Advice to Management

    Continue to solicit annonymous feedback from the marketing teams so you know what is going on. Create stronger working relationships betwen product and communications teams.


  2. "Great place to put head down and work/Poor place to advance"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Director's Assistant in San Francisco, CA
    Former Employee - Director's Assistant in San Francisco, CA
    Doesn't Recommend

    I worked at Pacific Gas and Electric full-time (More than 8 years)

    Pros

    -Work/Life Balance
    -Benefits
    -Work is clearly laid out with scale-able definitions
    -Qualify for pension for full-time employees after 5 years

    Cons

    -Horrible job to advance your career. You really need to have allies in your corner to move to other positions within the company. Nepotism is rampant here.
    -Internal systems are antiquated. Groups within the company don't communicate with each other.

  3. Helpful (1)

    "PG&E is a stable company with good perks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Campaign Manager in San Francisco, CA
    Current Employee - Campaign Manager in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Pacific Gas and Electric full-time (More than 3 years)

    Pros

    Great benefits including 401k and pension. Good medical.

    Cons

    Mature company. Not innovative. Not innovative

    Advice to Management

    Continue to bring in outsiders so you can keep up with industry trends.


  4. "Lead UX Designer (Contract)"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead User Experience Designer in San Francisco, CA
    Former Employee - Lead User Experience Designer in San Francisco, CA

    I worked at Pacific Gas and Electric (More than a year)

    Pros

    I worked remotely with a great team of full time and contract employees on a very complex product. From concept to completion, the team supported the UX design process.

    Cons

    Work stability fluctuated frequently because of PG&E's constantly changing budget requirements. This was hard on morale.


  5. "Great experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Principal in San Francisco, CA
    Former Employee - Principal in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Pacific Gas and Electric full-time (More than 3 years)

    Pros

    A very professional environment with committed employees. Deep knowledge and a long history. Plenty of opportunity to move around and take on different jobs. Generous funding for education and training. A commitment to community service and supporting diversity. Good compensation. Just a great organization.

    Cons

    Bureaucratic and too many meetings.


  6. Helpful (7)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal in San Francisco, CA
    Current Employee - Principal in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Pacific Gas and Electric full-time (More than 5 years)

    Pros

    Great benefits, decent pay, working from home

    Cons

    Its not what you know, its who you know. Many directors and senior directors should not be there. CEO is a cheer leader with no vision! We pay you a multi million dollar salary to lead us into the future. Outsourcing to India is NOT the solution. If this giant does not change fast, it will be dead within 20 years!

    Advice to Management

    Instead of hiring fancy ivy league consultants - listen to your employees. Create a vision of the future, make it an exciting place to work again, and please stop the rah-rah-we-are-so-great town halls..


  7. Helpful (4)

    "Only a fool would take a position here in the current climate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Pacific Gas and Electric full-time (More than 10 years)

    Pros

    Benefits, work-life balance, interesting work, and good people (that is changing)

    Cons

    Benefits are being "rearranged", work life balance is questionable and leadership in some departments are the result of cronyism not ability. There is a lot of talk about open and honest communication, but one is punished for doing so in may departments.

    Advice to Management

    Upper management appears to be beyond help at the moment and not open to advice.

  8. Helpful (3)

    "too fear based"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Pacific Gas and Electric full-time (More than 5 years)

    Pros

    Great teammates and clear community purpose (safely providing energy)

    Cons

    Not safe to speak up in HR (which should be the role model)
    More about who you know not what you know
    No career path, unless you come in from finance

    Advice to Management

    Value those with functional expertise more than you are now
    People with functional experience know where to cut back without quality/compliance risks


  9. Helpful (7)

    "Not in a good place."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Principal Business Analyst in San Francisco, CA
    Former Employee - Principal Business Analyst in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Pacific Gas and Electric full-time (More than 5 years)

    Pros

    -The people you work with are great and one of the reasons why I stayed as long as I did. There's alot of smart and passionate people there with alot of years of experience. For people that are new to the industry it's a great opportunity to learn from experts. For the most part people have no problem sharing their knowledge with you, all it takes is a coffee or lunch every now and then.
    -Easily accessible location from East Bay... Peninsula side not so much.

    Cons

    -Out of touch. Their business will continue to shrink because of all the CCA's and renewables eating into their market share. Eventually it will get to the point where all they'll do is manage transmission lines but even then they're not doing the best job or innovating in that field.
    -Poor job security. Many of the staff are being outsourced, they've started with IT but will expand to other business groups.
    -Poor management. It's kind of like a locker room vibe, you either fit in or get stomped out. If you try to rock the boat they'll find a way to get rid of you or make your life miserable.
    -They try to give off the impression that you can file grievances about work place issues openly without persecution but that's kind of false which is evident in the calibration meetings. I participated in one when my manager was out of the office and was shocked to see that it's essentially each manager bashing his/her own team members and everyone else just sitting there nodding in agreement or adding their own negative comments. The only people getting praised seemed to be the type of people that sit around talking at the water cooler instead of doing actual work or attractive recent grads. It was weird to see managers praise an employee days before at a team meeting, only for the same manager to totally crap on that person when holed up in a room with other management staff at the calibration. There's alot of behind the back stuff that people should be aware of.
    -The calibration is the bread and butter of the promotion process, if your manager doesn't praise you at the calibration you're going to have a tough time there because all of the managers know and it impacts their interactions with you along with future promotions and salary increases. It sets the tone. Other managers can also see the results, so yeah if you get on someone's bad side it can be a tricky hill to climb.
    -The Premier Survey's can be traced so be mindful of what you say in them, don't be 100% truthful if you want to keep your job. I know a few of my colleagues who were truthful about their job dissatisfaction and were laid off despite being solid performers.
    -No growth, the company is shrinking. They aren't creating new positions and nor are they replacing people who left for greener pastures or got laid off, unless you're an outsourced worker from other country.
    -Tons of reorgs, expect to have a new manager/director every six months.
    -Tons of projects but no follow through from executive or management.
    -Convoluted business processes, sometimes I feel like they have certain processes just to look busy but serve no real world purpose.
    -Hearing about co-workers (lineman) dying on the field is a huge bummer. It's even worse when you see that PG&E donates zero money to help their families when they're dying on the job working for PG&E.
    -Hearing about San Bruno every other week, the tragedy happened like 10+ years ago yet every few months there's a new fine put in place or something to remind you about it.
    -Going into the required Ethics course at work and listening to snippets from the Enron tapes, then finding out that one of the top guys issuing orders on the tapes was hired by PG&E as a director and worked there for years before retiring with benefits.

    Advice to Management

    -Listen to your actual employees not the managers.
    -Look at what's going on in the industry and look at what you're doing. Nothing has changed with your approach, you're doing the exact same thing as 10 years ago and you're expecting everything to change to your favor. It's not. The industry has evolved at a rapid pace. You had some good times as a "monopoly" but those times are slowly going away, you're going to have to innovate in order to stay in business. Learn from the mistakes of the Blockbusters, taxi cabs, etc. or you the same will happen to you. Open your eyes.


  10. Helpful (1)

    "IT HR recruiters are I'll informed and not friendly"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sr IT Analyst in San Francisco, CA
    Current Employee - Sr IT Analyst in San Francisco, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Pacific Gas and Electric full-time (Less than a year)

    Pros

    Good company with alot of great people to work with. Great opportunities to learn many facets if the industry.

    Cons

    New HR recruiters do not seem to know the process, the different job categories or even much about the job they are recruiting for. This recruiter made 6 errors about job and salary. I think these recruiters are a poor reflection on PGE. This company could do a better job if they could be trained about the recruitment process and coached on behavior.

    Advice to Management

    Listen to the feedback of new employees and don't be fooled by the recruiter's LinkedIn page. Train tem and coach them and make sure these are the folks you want to represent the company.


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