Pacific Interpreters Reviews | Glassdoor

Pacific Interpreters Reviews

Updated December 21, 2016
34 reviews

Filter

Filter

Full-time Part-time

2.3
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Peter Harris
10 Ratings

34 Employee Reviews

Sort: Popular Rating Date

  1. "Account Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The work, the people, and the service they provide is great.

    Cons

    Upper management creates a negative culture.


  2. Helpful (2)

    "CS Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pacific Interpreters full-time

    Pros

    Company provides an very valuable service. The CS work is pretty simple with no sales and very few of the irate customers that come with most CS jobs.

    Cons

    Supervisors are very poorly compensated compared to similar positions in the industry. Much of the management was comprised of people skilled in their fields, but not very good at managing people. PI was purchased by Language Line prior to my departure and the large company swallowed the little one and the company culture became quite cold and uncomfortable.


  3. "Pacific Interpreters"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Spanish Interpreter
    Former Employee - Spanish Interpreter

    Pros

    Flexible schedule, great communication with company

    Cons

    Pay rate could be more competitive


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "interpreter"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Medical Interpreter in Matawan, NJ
    Current Employee - Medical Interpreter in Matawan, NJ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Pacific Interpreters (More than a year)

    Pros

    From home, very convenient. Over time is available.

    Cons

    Do direct manager and impossible to get help.


  6. "OPI frelance Spanish Medical Interpreter"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Spanish Medical Interpreter in Union City, NJ
    Current Employee - Spanish Medical Interpreter in Union City, NJ

    I have been working at Pacific Interpreters (More than a year)

    Pros

    Can work from home yeah

    Cons

    There is no benefits for freelancers


  7. "They have been sold to another similar company"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pacific Interpreters full-time

    Pros

    Good employees.. Used to be a good place to work.

    Cons

    Management does not care about employees once they became a bigger company. Not enough interaction was provided, or care to employees.


  8. Helpful (3)

    "Depressing, horrible place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CSA in Portland, OR
    Former Employee - CSA in Portland, OR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Pacific Interpreters full-time (More than 3 years)

    Pros

    What we did was -good-; connecting hospitals to interpreters was a noble thing to do. It was nice to go home and feel like you hadn't sold your soul working somewhere meaningless.

    Cons

    The management of this place was unreal. This call center was run into the ground by folks who had never run call centers before, and by God they weren't going to listen to anyone's advice about doing it. Overtime was part of the culture, staffing was perpetually under, hardware falling apart; I was a graveyard supervisor here for about six months, and it's made me -never- want to manage, ever again.

    Advice to Management

    Learn how call centers work, and treat your employees like human beings; stop doing things that are cost ineffective and morale-decimating.


  9. Helpful (2)

    "If your A Tattel Tale and a Liar and Arse Kisser"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Peon in Portland, OR
    Former Employee - Peon in Portland, OR
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Use to be a wonderful place to work . Workers were appreciated. Company went downhill when the owner sold the company to the highest bidder then got even worse each time they sold it from there on out. Put illiterate people in charge of the workers that had been there longer then them. Simply because they were tattle tales and loved seeing people fired. Actually saw one supervisors eyes light up and act gleeful when one poor soul was fired.

    Cons

    Company went to hell when they hired back stabbers for supervisors and people that were afraid to report things to upper management. Whistleblowers were wasting their time.

    Advice to Management

    Management doesnt take advice or they wouldnt put the people in charge that they do. Obvious disgusting liars and butt kissers. When you lost Brian Jamie and the nice ones you threw the company away.


  10. Helpful (3)

    "Terrible"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    internet when slow can read books if a CA

    Cons

    the management could care less about the people working under them


  11. "I enjoyed being an interpreter"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Portland, OR
    Former Employee - Anonymous Employee in Portland, OR
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Pacific Interpreters part-time (More than a year)

    Pros

    I loved being able to set my own hours and helping limited English speaking patients specially during difficult situations. I wish the company was still around

    Cons

    Too much driving between assignments. Not getting paid if patient did not show up for appointment



Showing 34 of 37 reviews
Reset Filters