Pacific Office Automation Reviews | Glassdoor

Pacific Office Automation Reviews

Updated October 10, 2018
150 reviews

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3.7
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Doug Pitassi
82 Ratings

150 Employee Reviews

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Pros
  • "The job is really hard work, but you" (in 15 reviews)

  • "POA has great benefits, rewards, incentive trips, etc" (in 10 reviews)

Cons
  • "long hours and no time for family" (in 17 reviews)

  • "Sales reps held accountable for NOTHING at all, ever" (in 10 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (6)

    "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Beaverton, OR
    Current Employee - Account Manager in Beaverton, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pacific Office Automation full-time (More than a year)

    Pros

    POA has a very strong and supportive culture. The training you receive from everyone from the President on down is so helpful and inspiring. Everyone wants you to succeed, and that mentality fosters an environment where teamwork is valued. I took this job a few years out of college, and POA empowers you to be your own boss, there is no problem that you can't solve. I wanted to challenge myself and grow and this opportunity has helped me in so many different aspects of my life from learning how to sell, giving me an opportunity to earn more money than I ever thought possible, and by being a provider for my family. I have never seen an environment where the CEO is willing to teach, train, and coach brand new employees, and genuinely cares about there goals both personally and professionally. This is a growth based company, they want you to succeed and help grow the customer base and the brand. They give you the keys and let you be the driver, where you end up depends on how much work you put in, how invested you are, and how involved you are with your team.

    There are sales incentive trips that you are able to go in if you qualify. Those are a lot of fun and let me see parts of the country I have never seen before.

    The compensation is incredible, the health care coverage is amazing, and the 401k match is unbeatable.

    Cons

    You get out what you put in, to this career. There is a lot of work to do and the more time you put in, in the beginning the more you will get out of this. If you are not willing to invest in your career, this might not be the best fit for you.

    Advice to Management

    Keep up the momentum! Keep looking at ways to add new products and services to sell.


  2. "Document Center Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Document Center Technician in Corvallis, OR
    Current Employee - Document Center Technician in Corvallis, OR
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Pacific Office Automation full-time (Less than a year)

    Pros

    Enjoyable work place, flexible schedule, caring coworkers, good benefits

    Cons

    Accrued vacation is frustrating for new hires

    Advice to Management

    Considering that your employees spend most of our work day sitting in front of a computer screen, I feel like glasses should be covered on our health insurance.

    Pacific Office Automation Response

    Oct 12, 2018 – Corporate Recruiter

    Thank you for your feedback about our working environment and employee benefits. We hear your advice about vision insurance and will take your comments into consideration in our next benefit update.

  3. "Pretty Standard Corporation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dispatcher in Beaverton, OR
    Current Employee - Dispatcher in Beaverton, OR
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Pacific Office Automation full-time (More than 3 years)

    Pros

    Good medical benefits and 401k option.

    Cons

    Atmosphere is more like a frat than a business.

    Advice to Management

    A consistent and cohesive vision is needed.

    Pacific Office Automation Response

    Oct 2, 2018 – Corporate Recruiter

    Thank you for leaving feedback. We appreciate your advice on a cohesive vision; as we continue to grow, we continue to refine who we are as a company. We’re glad you’re a part of this evolution... More


  4. "Technical Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Account Manager in Portland, OR
    Current Employee - Technical Account Manager in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pacific Office Automation full-time (More than a year)

    Pros

    Growing IT services
    -Plenty of opportunity to grow
    -Great IT provided training
    -Cool company retreats
    -Company Car
    -Managers respond quickly when notified of an issue.

    I had to relocate for family related reasons, I am sad to leave POA.

    Cons

    POA is not for everyone, but if you are ready for a roll up your sleeves and work hard culture, you will do well here.

    The occasional long hours.
    Take care of the customer, work hard, and play hard.

    Advice to Management

    Keep growing and listening to your IT leadership for directions.

    Pacific Office Automation Response

    Sep 7, 2018 – Corporate Recruiter

    Thank you for leaving a review. We are proud of the opportunities we provide to help our employees grow a career and are sorry to see you move on from POA. Rest assured, we will continue to offer... More


  5. Helpful (1)

    "BAM"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pacific Office Automation full-time

    Pros

    There isn't too much to say.

    Cons

    Company culture is toxic and coworkers are rude.

    Pacific Office Automation Response

    Sep 7, 2018 – Corporate Recruiter

    We appreciate your frankness. Our teams work hard toward a team-oriented culture, so it’s concerning to see that you feel otherwise. Thank you for the feedback; this is a good opportunity for us to... More


  6. Helpful (1)

    "Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I have been working at Pacific Office Automation full-time

    Pros

    Good hours, health care is provided

    Cons

    Lack of management, lack of communication

    Pacific Office Automation Response

    Aug 10, 2018 – Corporate Recruiter

    Thank you for your feedback. We are concerned to hear that you feel there is a lack of management and lack of communication at POA. We strongly encourage you to speak with your direct supervisor to... More


  7. "Great Opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative
    Former Employee - Sales Representative
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Pacific Office Automation full-time (More than a year)

    Pros

    Compensation is amazing, and the training they provide was very beneficial. It's definitely a lot of hours but you get out what you put into it. You will learn how to sell that's for sure, and it'll be valuable for your growth as a salesperson.

    Cons

    Frat like culture, but I do see the benefits of bonding with your co-workers and 'venting' your frustrations at the end of the day.

    Advice to Management

    Keep up the good work

    Pacific Office Automation Response

    Jul 27, 2018 – Corporate Recruiter

    Thanks for the review & feedback. We are proud of our top-notch sales training and glad to hear that you grew your skills on our team. We also hear your concerns and will use them to remind all our... More

  8. "Amazing Company With The Best Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Sales Manager in Phoenix, AZ
    Current Employee - Field Sales Manager in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pacific Office Automation full-time (More than 10 years)

    Pros

    POA's culture & daily work environment are all the motivation I need to get out of bed every day. Everyone works towards a common goal & has the good of the team in mind on every decision. The customer is always the priority & POA stops at nothing to honor their commitments to the customer and provide the best possible experience for them. The opportunity to make money is fantastic as well; the harder you work, the more growth within POA you will have. The 401K program is outstanding & POA pays for it's employees health insurance as well. The company continues to diversify and grow within it's markets & adds offerings that make sense to clients (currently offer office equipment/services, IT services/hardware, phone systems/service, mailing equipment/services, document management/cost recovery software, & managed print services).

    Cons

    There are no Cons to a career at Pacific Office Automation!

    Advice to Management

    Keep doing what you do; thank you for making my decision to invest in my career an easy one. I am forever indebted to Pacific Office Automation!

    Pacific Office Automation Response

    Jul 16, 2018 – Corporate Recruiter

    We appreciate your thoughtful feedback on your experience working with us. We’re pleased to hear that you recognize our efforts to provide the best experience for customers and for employees. We are... More


  9. Helpful (1)

    "tech."

    StarStarStarStarStar
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tech in Portland, OR
    Current Employee - Tech in Portland, OR
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Pacific Office Automation full-time (More than 5 years)

    Pros

    fully paid health insurance premiums

    Cons

    Inconsistentcy in management ethics/treatment of subordinates.

    Advice to Management

    The biggest problem with POA is that all of the previous reviews are accurate. Work environment totally depends on which branch/department/manager you work for. If you don't mind having a supervisor/manager that has been arrested on domestic abuse charges, this is the place for you.

    Pacific Office Automation Response

    Aug 10, 2018 – Corporate Recruiter

    Thanks for leaving a review. We’re disappointed that you feel our management is inconsistent, but we do appreciate you bringing more attention to this concern. This feedback helps us identify the... More


  10. "driver helper"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Learned lots about how to install and operate copiers/printers

    Cons

    Lots of turnovers for employees

    Pacific Office Automation Response

    May 21, 2018 – Corporate Recruiter

    Thanks for leaving a review. We hope you gained some valuable experience while on our team that will be beneficial in future positions. All the best.


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