Pacific Office Automation Reviews | Glassdoor

Pacific Office Automation Reviews

Updated July 17, 2017
120 reviews

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3.5
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Doug Pitassi
64 Ratings

120 Employee Reviews

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Pros
  • The POA culture is rooted on trust, honesty, and dedication to hard work (in 13 reviews)

  • The amount of money that you can make doing this job is unreal and there are great benefits (in 8 reviews)

Cons
  • Work/Life Balance is nonexistent (in 12 reviews)

  • Long hours and be prepared to stay late (in 14 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (2)

    "outside sales representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Outside Sales Representative in Pleasanton, CA
    Current Employee - Outside Sales Representative in Pleasanton, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pacific Office Automation full-time (Less than a year)

    Pros

    -Team environment with veteran reps helping newer reps
    -some of the best training out there
    -ton of upward mobility
    -most representatives become sales managers after 2-3 years
    -Training and help from managers at all times
    -Work hard, play hard
    -freedom to do what you need to do in order to sell
    -best sales experience you can get...if you can do this you can do pretty much any other sales job

    Cons

    - If you aren't one to work 60+ hours a week this job is not for you.

    Advice to Management

    none


  2. "Account Manager"

    StarStarStarStarStar
    Current Employee - Account Manager in Albuquerque, NM
    Current Employee - Account Manager in Albuquerque, NM

    Pros

    Hard work is rewarded. The company rewards the overachievers. Keeps a very competitive atmosphere throughout the entire company. Always looking to grow.

    Cons

    Lazy work does not get rewarded. Month to month sales so you always have to be ready to put in work.

    Pacific Office Automation Response

    Apr 21, 2017 – Corporate Recruiter

    We appreciate you taking some time to leave a review for us! Careers here at POA do require effort from our employees, but we’re happy to hear that you recognize that hard work does get rewarded. We... More

  3. "Great place for outside sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pacific Office Automation full-time (More than a year)

    Pros

    great pay, great culture, great health benefit

    Cons

    long hours and no time for family

    Advice to Management

    more vacation as a team :)

    Pacific Office Automation Response

    Apr 14, 2017 – Corporate Recruiter

    Thank you for leaving a review! We recognize the hard work our employees put in and hope that our pay, culture, and benefits reflect our appreciation for you. We’re disappointed to hear that you feel... More


  4. "Oppressive and abusive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Pacific Office Automation full-time

    Pros

    (1) If you are placed in a territory with a large existing customer base, you can make good money for a early to mid 20s year old with limited work experience
    (2) You will gain experience about the sales process

    Cons

    (1) If you are not placed in a territory with a large existing customer base, you will make very little money and you will depreciate the value of your car immensely because you will be driving a lot to prospect for new customers
    (2) The environment is similar to a military boot camp where Senior Management will scream obscenities at you, belittle you as a person, and attack your personal relationships
    (3) There is a high rate of turnover

    Advice to Management

    Be careful about whom you promote to a manager role. A good salesperson doesn't necessarily mean a good leader.

    Pacific Office Automation Response

    May 23, 2017 – Corporate Recruiter

    Hello and thank you for taking the time to leave a review. As a family-oriented company, we support all our employees so that they’re successful in their positions. We’re disappointed you feel your... More


  5. Helpful (2)

    "Excellent Experience as a Sales Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Assistant in Phoenix, AZ
    Current Employee - Sales Assistant in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pacific Office Automation full-time (Less than a year)

    Pros

    - Company promotes teamwork
    - Values employees health
    - Atmosphere is fast-paced and exciting
    - Free travel for all employees and spouses to annual banquet

    Cons

    - Experience as a Sales Assistant will really depend on your Manager(s)
    - Health insurance/benefits not clearly explained prior to employment and even during employment
    - Minimal vacation time (but depending on your Managers, you could take unpaid time if needed)

    Advice to Management

    - Better onboarding process for new employees

    Pacific Office Automation Response

    Apr 7, 2017 – Corporate Recruiter

    We appreciate you taking the time to leave a review! We’re glad to hear that you recognize our efforts to create a team environment, bolstered by a dedication to employee health. Those factors are... More


  6. "Positive Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Portland, OR
    Current Employee - Sales Representative in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pacific Office Automation full-time (More than 3 years)

    Pros

    I have worked at Pacific Office for over 4 years now and I don't think there is a better place out there to build a future for yourself. The fact that new reps learn from the President of the company, all branch managers and sales managers that started in the same position that they are in is of the utmost respect. There is nothing more humbling than knowing they started in the same positions as when we started. This job is very challenging and you will have to sacrifice some time in order to see success, but at POA you are provided with endless resources to be successful and all you need to provide in return is a willingness to work hard and learn. If you have a forward thinking attitude and are looking for a place to have uncapped potential and control of your success, this is the place for you.

    Cons

    There are no cons to list.

    Advice to Management

    none.

    Pacific Office Automation Response

    Mar 31, 2017 – Corporate Recruiter

    Thank you for your review of us! Your comments are spot on describing how our new sales reps learn on the job both from our president and managers who were once in the same positions. We feel this is... More


  7. Helpful (3)

    "Frustrated Again!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Network Support Technician in Seattle, WA
    Former Employee - Network Support Technician in Seattle, WA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Pacific Office Automation full-time (More than 3 years)

    Pros

    Good product lines. Good 401K matching

    Cons

    Extremely disorganized which leads to wasted resources. No team building or training. Reviews years late with with no retroactive compensation. Angry customers due to lack of communication. High turnover rate. Bad culture...

    Advice to Management

    Get organized. Train your employees. Retain valued employees as their experience and mentoring cannot easily be replaced.

    Pacific Office Automation Response

    Mar 27, 2017 – Corporate Recruiter

    Thank you for taking time to leave feedback of your experience at POA. We’re sorry to see that you feel we lacked team building and training. We appreciate your perspective but wanted to clarify some... More

  8. "A company that will feel like home"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Corporate Recruiter in Tempe, AZ
    Current Employee - Corporate Recruiter in Tempe, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pacific Office Automation full-time (Less than a year)

    Pros

    A lot of opportunity for growth. Great culture that produces long tenured employees. Company has a lot resources and is continuing to go in the right direction. All levels of management truly care about their employees and invest in their career success.

    Cons

    Competitive sales environment - not for everybody.

    Pacific Office Automation Response

    Mar 17, 2017 – Corporate Recruiter

    Thank you for taking the time to leave a review of POA! We love hearing that you feel like you’ve found a home here and that you recognize our efforts to invest in your long-term success. We’re... More


  9. "Printer Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Beaverton, OR
    Former Employee - Anonymous Employee in Beaverton, OR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Pacific Office Automation full-time (Less than a year)

    Pros

    There is absolutely nothing to List.

    Cons

    Every Single Thing.

    Advice to Management

    Be Professional. Care about your Customers. It's not fun to be cussed at because your lack of Putting them first and putting money first!

    Pacific Office Automation Response

    Apr 7, 2017 – Corporate Recruiter

    Thank you for taking time to leave a review. We’re disappointed that you feel negatively about your experience working for us. Our priority is to form lasting relationships with our customers... More


  10. Helpful (1)

    "Terrible place to start a career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant in Beaverton, OR
    Current Employee - Administrative Assistant in Beaverton, OR
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Pacific Office Automation full-time (More than a year)

    Pros

    Flexible work schedule, great co-workers

    Cons

    Management has no idea what's going on with the company, they are "hands off" which means they take no responsibility for the mistakes of their workers and will fire them for making mistakes. OLD SOFTWARE that is inefficient and extremely hard to use, it's slow and locks up multiple times per day. Low pay, much lower than industry standards. Large and growing company that still operates as if they are small, everything is printed out, nothing is automated (ironically).

    Advice to Management

    Take a portion of what you pay to executives and start paying your employees what they deserve. Most "annual" review/pay raises happen only every two to three years.

    Pacific Office Automation Response

    Mar 31, 2017 – Corporate Recruiter

    Thank you for taking the time to leave a review. We take pride in our team mentality here at POA, meaning that we celebrate success and learn from mistakes together, seeking out ways to improve our... More


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