Pacific Pulmonary Services Reviews | Glassdoor

Pacific Pulmonary Services Reviews

Updated January 10, 2019
159 reviews

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2.6
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Josh Parnes
15 Ratings

Employee Reviews

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Pros
  • "Forward thinking corporate and management team, cares about great patient care and employee engagement" (in 7 reviews)

  • "A great place to jump in with both feet and put your footprints on something that will make a difference" (in 4 reviews)

Cons
  • "Extremely high turnover from management, sales staff, technicians due to all of the above" (in 6 reviews)

  • "Rude Customer service from California" (in 5 reviews)

More Pros and Cons

  1. "Health Plan Contracting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - National Account Executive in Petaluma, CA
    Former Employee - National Account Executive in Petaluma, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Pacific Pulmonary Services full-time (More than 3 years)

    Pros

    Great Team of employees, loyal and dedicated

    Cons

    There are none at this time

    Advice to Management

    Keep up the good work


  2. "Terrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Patient Service Representative in Lexington-Fayette, KY
    Former Employee - Patient Service Representative in Lexington-Fayette, KY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Pacific Pulmonary Services full-time (More than a year)

    Pros

    Most employees were super sweet and nice

    Cons

    Horrible management. Horrible work environment.

  3. Helpful (2)

    "Run!!!! It’s all lies!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Patient Care Coordinator in South Houston, TX
    Former Employee - Patient Care Coordinator in South Houston, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Pacific Pulmonary Services full-time (More than a year)

    Pros

    Gives you the opportunity to build a solid network of doctors, hospitals and facilities for your future jobs.

    Cons

    Horrible pay.
    Raises quarter goals mid quarter as you get closer to the goal.
    Refusing to let you use your PTO even when you give weeks/months notice.
    Horrible insurance and benefits.
    No support from management.
    Always promised more and then they retract it when it’s time to get what was promised.
    The company has a horrible reputation and continues to offer horrible service to patients and facilities; which makes sales growth impossible.
    Extremely high turnover from management, sales staff, technicians due to all of the above.

    Advice to Management

    Take care of your employees and the patients you service in order to be successful and stop having to file bankruptcy or sell to other investors (both of which has happened several times).


  4. "Horrible management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Clinical Specialist
    Former Employee - Field Clinical Specialist
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Pacific Pulmonary Services full-time (More than a year)

    Pros

    Great coworkers- they really take care of each other and are willing to help out knowing that the management won’t.

    Cons

    Management is horrible. They talk to their loyal and dedicated employees like dirt and treat them as if they know nothing. If you’re not friends with them- don’t bother. If you have a legitimate issue with your manager, you can’t take it up the chain of command because they all worked together at a previous company and make it known. They don’t respond to emails. They do not train on new processes, you just get thrown in and try to figure it out yourself. They don’t give you the recourses you need to do your job, you have no idea who your necessary contacts are. In the end, the employees and the patients suffer. They took on way too many companies at once trying to be the biggest DME company but due to poor planning- they’ve ended up being the worst. When your employees have to reach out to people from other companies for help on how to do certain things and they get that guidance from your competitors... That’s pretty bad.

    Advice to Management

    Take care of your employees- they are the face of your company... They are the front lines to the patients. Listen to them. They are in the thick of it every day while you’re just reading reports or are in meetings. Be their support system. Management can make or break a company and right now yours are killing your company. The higher they go, the worse they get.


  5. "PCC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Pacific Pulmonary Services full-time

    Pros

    Fast paced and dynamic work environment.

    Cons

    Low salary and commission plans are always changing.


  6. "Customer Care Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Pacific Pulmonary Services full-time

    Pros

    Lots of great employees in cool locations.

    Cons

    Was not able to make money with current service process.


  7. "Csr"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Pacific Pulmonary Services full-time

    Pros

    Good work life balance and friendly staff

    Cons

    No advancement to move up

    Advice to Management

    Work more with offices

  8. Helpful (1)

    "Great People, poor management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Patient Care Coordinator in Signal Hill, CA
    Former Employee - Patient Care Coordinator in Signal Hill, CA

    I worked at Pacific Pulmonary Services full-time (More than a year)

    Pros

    Vacation and benefits were good

    Cons

    Commission continued to get cut

    Advice to Management

    Listen to the sales force


  9. Helpful (2)

    "Terrible company, poor management, lack of transparency"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Pacific Pulmonary Services full-time

    Pros

    There are no pros to this company

    Cons

    Totally lack of regard for patient care. You can't get people the supplies they need, CPAP process is broken, phone system is terrible- patients can never get through. Rude Customer service from California. Constantly changing commission plans. They don't pay commission that is earned and find a loop hole not to pay. No communication from leadership. Overall worst company I have ever been apart of and am embarrassed to say I worked here.


  10. Helpful (1)

    "Company went under"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Pacific Pulmonary Services full-time

    Pros

    awesome co-workers, great location. Sketchy since they have been bought

    Cons

    horrible leadership team, not a very fun environment.