Pacific Pulmonary Services Reviews | Glassdoor

Pacific Pulmonary Services Reviews

Updated November 2, 2018
156 reviews

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2.7
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Josh Parnes
14 Ratings

156 Employee Reviews

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Pros
  • "Forward thinking corporate and management team, cares about great patient care and employee engagement" (in 7 reviews)

  • "There are/were some really great people in the field and at the Corporate Office" (in 5 reviews)

Cons
  • "Rude Customer service from California" (in 5 reviews)

  • "The company is rebuilding after major lay offs and is extremely unorganized" (in 5 reviews)

More Pros and Cons

  1. "Health Plan Contracting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - National Account Executive in Petaluma, CA
    Former Employee - National Account Executive in Petaluma, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Pacific Pulmonary Services full-time (More than 3 years)

    Pros

    Great Team of employees, loyal and dedicated

    Cons

    There are none at this time

    Advice to Management

    Keep up the good work


  2. "PCC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Pacific Pulmonary Services full-time

    Pros

    Fast paced and dynamic work environment.

    Cons

    Low salary and commission plans are always changing.

  3. "Customer Care Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Pacific Pulmonary Services full-time

    Pros

    Lots of great employees in cool locations.

    Cons

    Was not able to make money with current service process.


  4. "Csr"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Pacific Pulmonary Services full-time

    Pros

    Good work life balance and friendly staff

    Cons

    No advancement to move up

    Advice to Management

    Work more with offices


  5. "Great People, poor management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Patient Care Coordinator in Signal Hill, CA
    Former Employee - Patient Care Coordinator in Signal Hill, CA

    I worked at Pacific Pulmonary Services full-time (More than a year)

    Pros

    Vacation and benefits were good

    Cons

    Commission continued to get cut

    Advice to Management

    Listen to the sales force


  6. Helpful (1)

    "Terrible company, poor management, lack of transparency"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Pacific Pulmonary Services full-time

    Pros

    There are no pros to this company

    Cons

    Totally lack of regard for patient care. You can't get people the supplies they need, CPAP process is broken, phone system is terrible- patients can never get through. Rude Customer service from California. Constantly changing commission plans. They don't pay commission that is earned and find a loop hole not to pay. No communication from leadership. Overall worst company I have ever been apart of and am embarrassed to say I worked here.


  7. Helpful (1)

    "Company went under"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Pacific Pulmonary Services full-time

    Pros

    awesome co-workers, great location. Sketchy since they have been bought

    Cons

    horrible leadership team, not a very fun environment.

  8. "PPS"

    StarStarStarStarStar
    Former Employee - Account Service Representative in Lexington-Fayette, KY
    Former Employee - Account Service Representative in Lexington-Fayette, KY
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Nice place, flexible, plenty of paid time off and benefits from day one..

    Cons

    Lack of communication from site to site can cause it to be a stressful work environment.


  9. Helpful (1)

    "Great until mass layoffs with NO notice"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Customer Service Representative
    Former Employee - Field Customer Service Representative
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Pacific Pulmonary Services full-time (More than 3 years)

    Pros

    Small office, freedom with manager, Monday thru Friday most of the time

    Cons

    ZERO COMMUNICATION ABOUT MASS LAYOFFS. Mandatory on call 7 days a week.

    Advice to Management

    Talk to your employees and prepare them for the bad stuff.


  10. "Fun,Results Driven company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Pacific Pulmonary Services full-time

    Pros

    Competitive corporate lead initiatives. Autonomy.

    Cons

    Lacking in sound operations management from the top down. Unable to unify sales and operations teams


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