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"Forward thinking corporate and management team, cares about great patient care and employee engagement" (in 7 reviews)
"A great place to jump in with both feet and put your footprints on something that will make a difference" (in 4 reviews)
"Extremely high turnover from management, sales staff, technicians due to all of the above" (in 6 reviews)
"Rude Customer service from California" (in 5 reviews)
I worked at Pacific Pulmonary Services full-time (More than 3 years)
Pros
Great Team of employees, loyal and dedicated
Cons
There are none at this time
Advice to Management
Keep up the good work
I worked at Pacific Pulmonary Services full-time (More than a year)
Pros
Most employees were super sweet and nice
Cons
Horrible management. Horrible work environment.
Helpful (2)
I worked at Pacific Pulmonary Services full-time (More than a year)
Pros
Gives you the opportunity to build a solid network of doctors, hospitals and facilities for your future jobs.
Cons
Horrible pay.
Raises quarter goals mid quarter as you get closer to the goal.
Refusing to let you use your PTO even when you give weeks/months notice.
Horrible insurance and benefits.
No support from management.
Always promised more and then they retract it when it’s time to get what was promised.
The company has a horrible reputation and continues to offer horrible service to patients and facilities; which makes sales growth impossible.
Extremely high turnover from management, sales staff, technicians due to all of the above.
Advice to Management
Take care of your employees and the patients you service in order to be successful and stop having to file bankruptcy or sell to other investors (both of which has happened several times).
I worked at Pacific Pulmonary Services full-time (More than a year)
Pros
Great coworkers- they really take care of each other and are willing to help out knowing that the management won’t.
Cons
Management is horrible. They talk to their loyal and dedicated employees like dirt and treat them as if they know nothing. If you’re not friends with them- don’t bother. If you have a legitimate issue with your manager, you can’t take it up the chain of command because they all worked together at a previous company and make it known. They don’t respond to emails. They do not train on new processes, you just get thrown in and try to figure it out yourself. They don’t give you the recourses you need to do your job, you have no idea who your necessary contacts are. In the end, the employees and the patients suffer. They took on way too many companies at once trying to be the biggest DME company but due to poor planning- they’ve ended up being the worst. When your employees have to reach out to people from other companies for help on how to do certain things and they get that guidance from your competitors... That’s pretty bad.
Advice to Management
Take care of your employees- they are the face of your company... They are the front lines to the patients. Listen to them. They are in the thick of it every day while you’re just reading reports or are in meetings. Be their support system. Management can make or break a company and right now yours are killing your company. The higher they go, the worse they get.
I worked at Pacific Pulmonary Services full-time
Pros
Fast paced and dynamic work environment.
Cons
Low salary and commission plans are always changing.
I worked at Pacific Pulmonary Services full-time
Pros
Lots of great employees in cool locations.
Cons
Was not able to make money with current service process.
I worked at Pacific Pulmonary Services full-time
Pros
Good work life balance and friendly staff
Cons
No advancement to move up
Advice to Management
Work more with offices
Helpful (1)
I worked at Pacific Pulmonary Services full-time (More than a year)
Pros
Vacation and benefits were good
Cons
Commission continued to get cut
Advice to Management
Listen to the sales force
Helpful (2)
I worked at Pacific Pulmonary Services full-time
Pros
There are no pros to this company
Cons
Totally lack of regard for patient care. You can't get people the supplies they need, CPAP process is broken, phone system is terrible- patients can never get through. Rude Customer service from California. Constantly changing commission plans. They don't pay commission that is earned and find a loop hole not to pay. No communication from leadership. Overall worst company I have ever been apart of and am embarrassed to say I worked here.
Helpful (1)
I worked at Pacific Pulmonary Services full-time
Pros
awesome co-workers, great location. Sketchy since they have been bought
Cons
horrible leadership team, not a very fun environment.
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Pacific Pulmonary Services Response
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