Pacific Pulmonary Services Reviews | Glassdoor

Pacific Pulmonary Services Reviews

Updated May 5, 2017
28 reviews

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2.9
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Jane Thomas
9 Ratings

28 Employee Reviews

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Pros
  • Forward thinking corporate and management team, cares about great patient care and employee engagement (in 6 reviews)

  • The corporate office appreciates and incorporates feedback from employees at every level of the company (in 4 reviews)

Cons
  • I spoke with upper management on many occasions about concerns of potential layoffs at my facility (in 7 reviews)

  • micro manage and ver high turnover (in 6 reviews)

More Pros and Cons

  1. Helpful (4)

    "outside sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Patient Care Coordinator in Novato, CA
    Former Employee - Patient Care Coordinator in Novato, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Pacific Pulmonary Services full-time (Less than a year)

    Pros

    Great people, good services, great drivers and csrs

    Cons

    were bought out by a company called quadrent managment out of New York and Laid 75% of its staff off with zero notice

    Advice to Management

    stand up for us. We worked hard for you. Remember those left behind.


  2. Helpful (3)

    "Most of all, I enjoyed working with all the wonderful people who worked as Techs, CSR's and Sales Reps."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Oklahoma City, OK
    Former Employee - Customer Service Representative in Oklahoma City, OK
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Pacific Pulmonary Services full-time (More than 3 years)

    Pros

    The office was laid-back but we conducted business in a professional manner when talking to doctors offices, patients or visitors from the corporate office. We shared office duties and got the job done.

    Cons

    You had pressure from management to set unrealistic goals every week and if you couldn't meet those goals, then you were written up. If you couldn't get the required documentation from the sales team or doctors offices you were held responsible even though you had no control over them.

    Advice to Management

    Have better communication between the CSR's, the sales team and management.


  3. "Coworkers are great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in San Diego, CA
    Current Employee - Customer Service Representative in San Diego, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Pacific Pulmonary Services full-time (More than a year)

    Pros

    Enjoy my coworkers and making a difference. Room to advance. Corporate and upper management are a joy to work for. Able to work independently when management isn't in town.

    Cons

    direct Management in our area Micro Manages. Is never in center, and tend to talk about drinking and partying alot. Task you with alot of work, and when you can't achieve it they ridicule you during meetings. Constantly being told that we must work overtime to finish our workload.

    Advice to Management

    Listen to your employees. We aren't just complaining about the work load, we really do need help! We care! If we need to put in overtime every single day and we still cannot complete our workload its not because we aren't good employees!


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  5. "driver"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Driver-Medical Equipment Technician in Turlock, CA
    Current Employee - Driver-Medical Equipment Technician in Turlock, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Pacific Pulmonary Services (More than 10 years)

    Pros

    work pretty much without supervision. helping provide a better quality of life for patients

    Cons

    on-call can be tough. covering shifts

    Advice to Management

    listen to the drivers


  6. "Patient Care Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Medical Sales Representative in San Francisco, CA
    Former Employee - Medical Sales Representative in San Francisco, CA
    Doesn't Recommend
    Negative Outlook

    I worked at Pacific Pulmonary Services (Less than a year)

    Pros

    The flexibility, and the marketing materials.

    Cons

    To much time chasing paperwork and getting paperwork.

    Advice to Management

    Managers need to try and come out and help reps when they are struggling.


  7. "Field service rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Service Representative in Novato, CA
    Current Employee - Field Service Representative in Novato, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great benefits. Bonuses and pay are great too.

    Cons

    Lazy coworkers. Management doesn't seem to care.

    Advice to Management

    Get rid of the dead wait. Fix on call procedures.


  8. Helpful (1)

    "Respiratory Therapist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Respiratory Therapist in Bakersfield, CA
    Current Employee - Respiratory Therapist in Bakersfield, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good work environment, great team

    Cons

    Little room for advancement, compensation could be better


  9. "Good company with room for improvement."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Patient Care Coordinator in Lincoln, NE
    Former Employee - Patient Care Coordinator in Lincoln, NE
    Negative Outlook

    I worked at Pacific Pulmonary Services (More than 3 years)

    Pros

    Really fantastic training, and a continual approach to be progressive within their industry

    Cons

    employee compensation and earning potential.


  10. "District Operations Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - District Operations Manager in Longmont, CO
    Former Employee - District Operations Manager in Longmont, CO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Many of the employees are wonderful to work with from Corporate down to the field.

    Cons

    The constant reduction in reimbursement makes it hard to give the same service to patients that has been traditionally in the past.

    Advice to Management

    The constant reorganization is very hard on the employees.


  11. Helpful (1)

    "Stepping stone"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Patient Care Coordinator in Novato, CA
    Current Employee - Patient Care Coordinator in Novato, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Pacific Pulmonary Services (Less than a year)

    Pros

    Work on your terms and develop your own business

    Cons

    you have to rely on your customer service reps to make sure your business is in at the end of the month or you won't get paid…..

    Advice to Management

    keep up the good work


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