Pacific Sunwear Reviews | Glassdoor

Pacific Sunwear Reviews

Updated September 24, 2017
1,042 reviews

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3.1
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Pacific Sunwear President, CEO, and Director Gary H. Schoenfeld
Gary H. Schoenfeld
446 Ratings

1,042 Employee Reviews

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Pros
Cons
  • There is little to NO work/life balance; your basically TOLD exactly what schedule to work during Holidays and expected to work EVERY Saturday (in 41 reviews)

  • Company always restructuring so a lot of upper management shifts lately (in 72 reviews)

More Pros and Cons

  1. "Good introduction to retail"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Richmond, VA
    Former Employee - Sales Associate in Richmond, VA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Pacific Sunwear part-time (Less than a year)

    Pros

    Friendly co-workers, had a group chat to keep in contact with everyone including seasonal workers. Great job for teens looking to earn extra money since the hours aren’t terribly long for holiday shifts.

    Cons

    Standing on your feet for 10 hours at a time. Picking up after customers and setting up displays when new merchandise comes in.

    Advice to Management

    Add cameras throughout the store and in break rooms.


  2. "Good environment"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Relaxed environment filled with cool people

    Cons

    Big employee pool which results in limited hours

  3. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Overland Park, KS
    Former Employee - Sales Associate in Overland Park, KS
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Pacific Sunwear part-time (Less than a year)

    Pros

    Easy
    no uniforms
    great coworkers

    Cons

    the pay was not very good


  4. "Learning Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Pacific Sunwear part-time

    Pros

    Interactive and fun culture. Fast paced so it teaches you a lot about customer service

    Cons

    Poor management, wish there was more opportunity to grow

    Advice to Management

    Definitely need to have more training to be a manager


  5. "Seasonal Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Pacific Sunwear part-time

    Pros

    Friendly fun work environment. It didn't feel like a chore to come into work.

    Cons

    Their scheduling wasn't always the most efficient, I got called in for almost more shifts than I was scheduled for.

    Advice to Management

    Maybe create a better scheduling schedule, and give the people already employed more hours.


  6. "Work your way up"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Cerritos, CA
    Former Employee - Sales Associate in Cerritos, CA
    Recommends
    Neutral Outlook

    I worked at Pacific Sunwear part-time (More than a year)

    Pros

    room to grow, friendly staff, flexible management

    Cons

    poor communication, managers force you to be pushy with customers


  7. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Pacific Sunwear full-time

    Pros

    Very Strong company to work for

    Cons

    Can't think of any off the top of my head

  8. "Love it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Pacific Sunwear part-time

    Pros

    Dress code, discount, ability to rise in rank

    Cons

    Hours, beginning pay is only minimum wage

    Advice to Management

    Love it


  9. "Sales Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Pacific Sunwear part-time

    Pros

    Great flexible schedule, fun management

    Cons

    Some repetetiveness and pressure to meet your sales goal.


  10. "Great benefits, and that's pretty much it...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Tacoma, WA
    Former Employee - Store Manager in Tacoma, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Pacific Sunwear full-time (Less than a year)

    Pros

    Employee medical benefits were good. Paid sick leave and paid vacation hours were offered which was also very nice. The opportunity to use your own creativity on a regular basis was another positive. Working with a diverse group of people as a team on a daily basis was also probably the best part of this job.

    Cons

    Lots of paid time off, tons of blackout periods where you are barely have an opportunity to even use your time. As a store manager, it was unsaid, but known that all tasks must get done, no matter what. Managers felt pressured to work practically off the clock because of the pressure to get visual moves, florets, window displays, shipment boxes, transfers, markdowns, and any other task done. Corporate would force me as a store manager to have very low payroll hours, which meant myself and other managers having to work alone, which was totally unsafe and completely unreasonable. Floor sets were required to be done constantly, forcing managers to stay after hours until late into the night. Basically, there was absolutely no possible way of having a work/life balance and this company showed they don't care about their employees, they only care about money.

    Advice to Management

    Success starts with your people. If your employees are being mistreated, then the company can never be truly successful. Corporate has a lack of understanding of how things actually work within their stores. The miscommunication between in-store and corporate was absolutely insane. The high work load, mixed with unreasonable expectations, and absolutely no room for growth was what made it an easy choice for me to leave. If you paid me properly, and worked with developing my skills and utilized your people properly, this company probably would have been in bankruptcy and store closures wouldn't be happening. Also, update your merchandising standards! Your old school way of merchandising doesn't make sense to the new 2017 customer. This probably won't make a difference, but I care too much not to say anything, so others can me warned.


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