Pacific Sunwear Reviews

Updated May 11, 2021

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3.6
62%
Recommend to a Friend
71%
Approve of CEO
Pacific Sunwear President, CEO, and Director Gary H. Schoenfeld
Gary H. Schoenfeld
596 Ratings
Pros
  • "Pacsun is a very laid back environment and an easy college job(in 118 reviews)

  • "Fantastic team, fun environment, employee discount(in 110 reviews)

  • Cons
  • "Bad communication between upper management to lower(in 90 reviews)

  • "bad managers, minimum wage, difficult to work your way up typically(in 75 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Pacific Sunwear and is not affected by filters.

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    1. 5.0
      Current Employee, less than 1 year

      Pacsun

      Feb 27, 2021 - Part Time Sales Associate in Brea, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great store. Love it a lot

      Cons

      Not really much to be honest

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    2. 4.0
      Current Employee, less than 1 year

      I have loved the experience but wouldn’t stay here long term.

      May 7, 2021 - Store Manager in Redding, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      It’s a fun experience in the store. It doesn’t take a lot of experience to become a manager. You get to be pretty flexible with your schedule. Overall its a good stepping stone job

      Cons

      A lot of managers let it take over their lives. It can be very stressful with the amount of things they want you to be doing all at once.

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    3. 4.0
      Former Employee, more than 1 year

      Fun experience, retail hours

      Apr 23, 2021 - Assisatant Store Manager in Allentown, PA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Working at Pacsun was a lot of fun. I was able to work with people my age (I was 22-24 yrs old) and manage a team of diverse individuals. I met some interesting people and had a lot of interesting conversations working in retail.

      Cons

      The hours are rough! As to be expected from a retail job! There is no consistency in the schedule. There was always a shortage of employees at my location, which meant a a lot of overtime. Loss prevention was my store's biggest issue and was a stressful issue to manage.

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    4. 5.0
      Current Employee, less than 1 year

      Sales

      May 11, 2021 - Sales Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fun, discounts are always a good thing

      Cons

      Quotas are annoying to meet, makes it bad

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    5. 5.0
      Former Employee, less than 1 year

      Fun work environment

      May 9, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fun work environment for the position

      Cons

      Low salary for the position

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    6. 4.0
      Current Employee, less than 1 year

      Great environment

      May 9, 2021 - Sales Associate in Orlando, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great coworker friendships, freedom in dress code

      Cons

      pay, hard to advance in company

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    7. 5.0
      Former Employee, less than 1 year

      fun

      May 6, 2021 - Sales Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      fun people to work with

      Cons

      scheduling errors sometimes and long hours

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    8. 5.0
      Former Employee, less than 1 year

      good retail job

      May 5, 2021 - Sales Associate in Tysons Corner, VA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great management, great employee discount

      Cons

      you have to put up with annoying customers

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    9. 4.0
      Former Employee, more than 3 years

      A Good Retailer to work for

      Apr 27, 2021 - Director in Anaheim, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Mostly a good bunch of people to work with. Good culture. Good benefits including 401k, annual bonus, FSA, Dependent Care and solid health care coverage.

      Cons

      The company is not growing much so the career opportunities may be limited.

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    10. 4.0
      Current Employee, more than 1 year

      Fun and Rewarding Experience

      Apr 4, 2021 - Assistant Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Growth from within is prioritized. Communication between DM and managers is great. Company tools provided for your development and to help you develop others are easy to use and effective.

      Cons

      Selling culture could use work. Not enough hours given to certain stores for them to be able to provide an excellent customer experience and keep store presentations up to par. Loss prevention can also be a struggle due to not having enough hours if working in a low volume location.

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