Pacific Sunwear Reviews | Glassdoor

Pacific Sunwear Reviews

Updated February 14, 2019
1,239 reviews

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3.3
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Pacific Sunwear President, CEO, and Director Gary H. Schoenfeld
Gary H. Schoenfeld
510 Ratings

1,239 Employee Reviews

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Pros
Cons
  • "There can be a lack of work / life balance" (in 46 reviews)

  • "Terrible upper management oh my goodness" (in 83 reviews)

More Pros and Cons

  1. "Wow"

    StarStarStarStarStar
    Former Employee - Folder
    Former Employee - Folder

    I worked at Pacific Sunwear part-time

    Pros

    Good discounts on items from the store

    Cons

    Short shifts less than 6 hours

    Advice to Management

    More kisses


  2. "Really enjoyed working here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Wilkes-Barre, PA
    Former Employee - Store Manager in Wilkes-Barre, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Pacific Sunwear full-time (Less than a year)

    Pros

    The work atmosphere
    the people
    the job itself

    Cons

    How some of the operations run, but if you have a good district manager who is on top of everyone and you are top of everything yourself it isn't too bad

    Advice to Management

    Care are this store if you actually want to work here, yes it is a fun cool job, but it is still a JOB

  3. "Really fun environment and people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Overland Park, KS
    Current Employee - Sales Associate in Overland Park, KS
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pacific Sunwear part-time (More than a year)

    Pros

    Great work enviroment with trendy clothes at a discounted rate
    50% off

    Cons

    Bad pay, around 7.25 and no raises


  4. "An iconic retailer of our generation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Pacific Sunwear full-time

    Pros

    - A fun environment with trending apparel, a great mix of music, and coworkers that become friends.
    - Management sees growth potential and helps you move up within the company.
    - Generous clothing discounts and employee contests.
    - Ability to learn all aspects of the retail business from visual merchandising to customer service to daily store tasking.

    Cons

    I truly have nothing bad to say about Pacsun.


  5. Helpful (1)

    "Fun Part Time Job!!"

    StarStarStarStarStar
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Associate in Natick, MA
    Current Employee - Retail Sales Associate in Natick, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Pacific Sunwear part-time (More than a year)

    Pros

    1. It's a super easy job, you really only have to fold, ring, and unlock fitting rooms.
    2. The co-workers and management really make or break this job, luckily my store has the most amazing people and I genuinely look forward to my shifts.
    3. The discount is really good! You get 5 50% off items per month and 30% off anything else.
    4. Requesting time off is very accessable and not frown-upon, as long as you give them ample amount of time before they make the schedule
    5. It's a really easy-going environment. Management honestly doesn't expect too much from associates since we're all mostly high school/college students.

    Cons

    1. You can get pretty long shifts sometimes. If you're doing a floorset where you reorganize the store and put out new merchandise, you can be there until 2am or have to come in at 5am. Black Friday can be long too! And depending on your mall, your closing shifts can be pretty late.
    2. You don't get a lot of hours. It is a part-time job but there are weeks when you only get one 4 hour shift. Luckily, my store has a group chat and people are always giving away shifts so that's how I pick up some hours. I noticed that if your managers notice your a good worker, they will give you more hours too.
    3. Bi-weekly pay. This is really annoying when you need money. Also, they give you a debit card and load money onto it (that's how you get paid) and the entire set-up process of it was super confusing.
    4. Bad communication between upper management to lower. We are given these papers with how the store should look and has each merchandise in a specific place. But we never recieve the same merchandise that's on the papers so we have to improvise, and then upper management will come in and get mad that we don't have the same stuff that's on the paper. It's really not organized.

    Advice to Management

    1. Take hiring people more seriously. Don't just hire applicants to have a body in the store! And train them better. I always find myself teaching the new hires how to do a lot of stuff because management never showed them.
    2. Have more faith your associates. We like to feel that we are useful, and sometimes the managers can look down on us or just assume we won't do anything correct.


  6. "Love my current job!"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    I’m always learning and love the environment!

    Cons

    Immature people are always a downfall.

    Advice to Management

    Make sure you have someone proactive


  7. "simple"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Torrance, CA
    Current Employee - Sales Associate in Torrance, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Pacific Sunwear part-time (Less than a year)

    Pros

    good for first job, discounts, nice managers

    Cons

    unorganized management, too many employees

  8. "LOVE PACSUN"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Glendale, CA
    Former Employee - Retail Sales Associate in Glendale, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Pacific Sunwear part-time (Less than a year)

    Pros

    Great management, coworkers. Friendly work environment

    Cons

    none, working there was so much fun


  9. "Great Starter Job"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pacific Sunwear part-time

    Pros

    Fun people, decent pay, good discount

    Cons

    Turnover rate is crazy!


  10. "Pacsun"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Austin, TX
    Former Employee - Sales Associate in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Pacific Sunwear part-time (Less than a year)

    Pros

    Easy going job, fun environment

    Cons

    Low pay, not a lot of hours.

    Advice to Management

    The management was very good


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