Pacific Sunwear Reviews | Glassdoor

Pacific Sunwear Reviews

Updated January 16, 2018
1,095 reviews

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1,095 Employee Reviews

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Pros
Cons
  • There can be a lack of work / life balance (in 44 reviews)

  • Company always restructuring so a lot of upper management shifts lately (in 77 reviews)

More Pros and Cons

  1. "Management Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pacific Sunwear full-time

    Pros

    Very relaxed atmosphere, Workload is not very heavy at all aside from peak floorset and holidays.

    Cons

    The regional management and other higher management positions that I worked with with were not very professional, including the multiple store managers. Everything from sales number expectations to customer service seemed very unorganized and unrealistic. Communication was more on a blaming basis rather than facts and numbers. Progress and evolution within the company is flawed and lacking. This is not every store nor every region. Just one long personal experience.

    Advice to Management

    Listen to your store and assistant managers based on their own stores customers and experiences with them. Communication goes a long way. This is not every location nor every region.


  2. "Sales Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Lead in Omaha, NE
    Current Employee - Sales Lead in Omaha, NE
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Pacific Sunwear part-time (More than a year)

    Pros

    Great environment with lots of different brands to research and learn about

    Cons

    the hours change from week to week

    Advice to Management

    dont hire as many sales associates

  3. "Really good company & growth possibilities if you invest enough time & effort."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ASM- Assistant Store Manager in Bayamon, PR
    Current Employee - ASM- Assistant Store Manager in Bayamon, PR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pacific Sunwear full-time (More than 5 years)

    Pros

    Proffesional solid knowledge on how a great business owner must execute. Relations & dinamics developed while working are great most of times.

    Cons

    Not really fair on salaries in many cases. Like most of companies, they dont want to realease that much if they can avoid it.

    Advice to Management

    Invest more in top talent. So other people can actually be motivated to step up like those who deserve more for their work.


  4. "HORRIBLE!!! RUN!! Worst retail experience EVER!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Pacific Sunwear full-time (More than a year)

    Pros

    The staff......yes that’s it....I had to have at least 20 characters so this is all I’m saying....NO PRO’s other than my team

    Cons

    LOW PAY.....micromanagement.....LOW PAY......workload is wayyyyyy tooo much for retail......no annual raises.....NO BONUSES......(unless you’re at a higher volume store)you will get told to do something....then you will have to re do it a week or 2 later.....the company as a whole is JUNK......you will end up quitting within 3-5months if you start here.....trust me...I could say a lot more but I won’t.....I would def stay away from this company UNLESS you like to be micromanaged...paid like high schooler and treated like one. Turnover is crazy!!!! Don’t do it

    Advice to Management

    Don’t have any.....your employers will perform how they are being paid.....pay them bad they will perform bad.


  5. "Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Columbia, MD
    Former Employee - Assistant Manager in Columbia, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Pacific Sunwear full-time (Less than a year)

    Pros

    Employee Discount for real is the only thing good at Pacsun, I promise you

    Cons

    Workload, Management Support, Tasking is not good,

    Advice to Management

    Better Communication


  6. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    Easy going, fun loving environment.

    Cons

    It's a brick and mortar shop that's falling victim to the rise of online shopping, much like other stores. Still great content but leadership is constantly changing due to downsizing.


  7. "Pros and Cons of Pacsun"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Novi, MI
    Current Employee - Sales Associate in Novi, MI
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Pacific Sunwear part-time (More than a year)

    Pros

    great discounts and great people

    Cons

    Very disorganized
    Very low pay and no way to get a raise

  8. "Fantastic first job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Johnstown, PA
    Former Employee - Sales Associate in Johnstown, PA
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Pacific Sunwear part-time (More than a year)

    Pros

    Monthly discount on any cloths

    Cons

    Hours were not evenly distributed to different employees

    Advice to Management

    Don't use favoritism as a tool to give hours instead look for hardworking individuals that can get the workload accomplished


  9. "Pretty laidback"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Mobile, AL
    Former Employee - Retail Sales Associate in Mobile, AL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Pacific Sunwear part-time (More than a year)

    Pros

    Great atmosphere
    Great team
    Great management
    Great location

    Cons

    Not long enough breaks.
    Rude customers


  10. "Store manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Salem, OR
    Former Employee - Anonymous Employee in Salem, OR
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Pacific Sunwear full-time (More than a year)

    Pros

    Comp days, and is Flexable with scheduling

    Cons

    Over work I was working 70 hours a week. Expect so much with little hours
    Not being trained properly. Promoting to management just because they need to fill spots without really seeing if they're ready or not.

    Advice to Management

    Trained management and other staff better. Give more hours when a big project is expected besides giving 8 hours for 2 associates to completely re do the back room for back to school. Not enough hours.


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