Pacific Sunwear Employee Reviews about "management"

Pros

Benis are above and beyond, affordable. Product is truly a California culture style. Training is hands on and rewarding, leads to promotions and transfers. Quality of life is balanced and higher management is understanding and ready to work with you.

Cons

As all retail jobs, workload can be large and pay roll can be small.

Pros

I enjoy the goal-oriented atmosphere that comes with working at Pacsun. You will find that management is always helpful and willing to answer any question during your shift. A lot of laughter came with my job here.

Cons

Up-selling is not fun but it is required. There are certain things in the job, such as pressuring customers or bringing out more shoes to a customer, that can make you feel like you are shoving things down the customer's throat. On call shifts are the absolute worst, especially if they are 8-hour on-calls.

Pros

Naturally there isn't really a dress code. But my absolute favorite part is how much we get to focus on the customer experience. Some customers honestly appreciate your opinions, take suggestions and leave feeling satisfied with their purchase and more comfortable with returning. Especially in the summer. Management typically tried to coach any relevant talent that wants to move up and take business management seriously. Opportunities are there and can be taken as long as you express it. Also, the pay is great!

Cons

I work in a tier 2 (1.2-1.5 million/year) store and ops are very heavy. More so for upper management. As with any corporate retail store, the DM/RM/HQ have massive expectations and make no exceptions to traffic, time it takes to recover or any operational errors. They are however kind of lack with going over on payroll and giving hours as long as you have a strong and motivated selling team.

Pros

They tend to hire fun people.

Cons

Very little payroll. Work by yourself. Too many expected tasks and no task hours. Expected to sell but not paid commission. A good amount of upper management came from Abercrombie and Fitch so a lot of promotions are based on looks.

Pros

Decent employee discount. You get a good SM and everything is fine No set "uniform"

Cons

Horrible out sourcing for SM and DMs, and now is being taken over by former Abercrombie/Hollister employees For management the DM are really hard on you and you get no sort of compensation for it.