Pacific Sunwear Employee Reviews about "upper management"

Pros

1. It's a super easy job, you really only have to fold, ring, and unlock fitting rooms. 2. The co-workers and management really make or break this job, luckily my store has the most amazing people and I genuinely look forward to my shifts. 3. The discount is really good! You get 5 50% off items per month and 30% off anything else. 4. Requesting time off is very accessable and not frown-upon, as long as you give them ample amount of time before they make the schedule 5. It's a really easy-going environment. Management honestly doesn't expect too much from associates since we're all mostly high school/college students.

Cons

1. You can get pretty long shifts sometimes. If you're doing a floorset where you reorganize the store and put out new merchandise, you can be there until 2am or have to come in at 5am. Black Friday can be long too! And depending on your mall, your closing shifts can be pretty late. 2. You don't get a lot of hours. It is a part-time job but there are weeks when you only get one 4 hour shift. Luckily, my store has a group chat and people are always giving away shifts so that's how I pick up some hours. I noticed that if your managers notice your a good worker, they will give you more hours too. 3. Bi-weekly pay. This is really annoying when you need money. Also, they give you a debit card and load money onto it (that's how you get paid) and the entire set-up process of it was super confusing. 4. Bad communication between upper management to lower. We are given these papers with how the store should look and has each merchandise in a specific place. But we never recieve the same merchandise that's on the papers so we have to improvise, and then upper management will come in and get mad that we don't have the same stuff that's on the paper. It's really not organized.

Pros

Discounts on most items. Flexible PTO. Friendly team members.!Cafeteria on site.

Cons

Favoritism. Unstable work environment with impossible expectations from upper management. Last minute projects and deadlines are normal. No organization and planning. Toxic company culture that creates major distrust in employees.

Pros

Store staff, coworkers, and store manager are great. Discount is also pretty good too. PTO and benefits seem to be pretty nice too for a retail job.

Cons

Expectations are insanely high, and you'd better hope your DM likes you, or you'll be out of the company despite how long and hard you've worked. The pay is awful compared to other retailers, especially with associates and ASMs. Upper management tries to catch you off guard with insanely frequent surprise visits, and like to point fingers rather than offer a coaching moment. We are not allowed to do anything when it comes to loss prevention, and theft, yet are blamed for our shrink numbers. I've been with the company for years, and with the new direction it's headed in, I think I won't be here for very much longer.

Pros

Fun and flexible Great employee discount Trendy

Cons

No growth Upper management bypasses the real talent in stores, biased, and are not great at their job Unappreciative of employees No communication about your future Nearly impossible to get a raise you deserve Pay doesn’t match the amount of work you’re expected of

Pros

Good discount on clothing. Management in store and all other associates ate great to work with! I had such a fun time working with them!

Cons

No life work balance. To much work with such little hours given. Upper management that I have meet are completely unprofessional! I mean who walks up to an associate and tells then that you don't like them or hear them yelling at your manager for something she can't control???.... They also like to keep promising promotions but never happens. $12 an hour? Im sorry but burger joints pay more then that!

Pros

Discounts on product. Pay used to be good. That’s just about it.

Cons

Too much task, not enough hours. Upper management does not care about employee safety in high theft locations. High turnover in DMs, your expectations will change constantly. Lack of growth due to Company bankruptcy; terrible support to store staff, but able to put on huge concerts in the desert in California! Lack of inherent values to guide the business; HORRIBLE work/life balance. Operations take priority over helping customers.

Pros

DISCOUNT! Advancement was easily obtainable, I learned so much in my position with the company. I loved my job.

Cons

Workload on such small amounts of staff was a bit much at times, but with such a transparent upper management they understood and set achievable goals.