Pacific Western Bank Reviews | Glassdoor

Pacific Western Bank Reviews

Updated January 9, 2017
16 reviews

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Full-time Part-time

3.1
Star Star Star Star Star
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Matthew P. Wagner
6 Ratings

16 Employee Reviews

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  1. "Administrative Assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Administrative Assistant in San Luis Obispo, CA
    Former Employee - Senior Administrative Assistant in San Luis Obispo, CA
    Recommends
    Approves of CEO

    I worked at Pacific Western Bank full-time (More than 3 years)

    Pros

    I felt the company cared about its staff. l appreciated the opportunities I was given to learn.

    Cons

    We worked in a specialized department of the lending department. We did not have enough work to do.


  2. "Its okay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Financial Service Representative in Tujunga, CA
    Current Employee - Senior Financial Service Representative in Tujunga, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Pacific Western Bank (More than 3 years)

    Pros

    I will barely pay your bills. Good Hours.

    Cons

    Expect to be thrown under the buss, and receive write ups left and right. Very little change to move up.

    Advice to Management

    Take responsibility, support and fight for and with your staff.


  3. "Branch feels like family"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Branch Operations Supervisor in Beverly Hills, CA
    Former Employee - Branch Operations Supervisor in Beverly Hills, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Pacific Western Bank full-time (More than a year)

    Pros

    - good benefits. no Saturday, yearly raise
    - management is good at motivating employees
    - feels like family at the branches

    Cons

    - limited training, tons of paper work
    - may take longer to get promoted
    - heavy on sales and quota
    - work can be monotonous

    Advice to Management

    - provide better opportunities for promotion. provide more practical training during conversion


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  5. "Loan Services"

    Star Star Star Star Star
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Loan Servicing Processor in Carlsbad, CA
    Former Employee - Loan Servicing Processor in Carlsbad, CA
    Doesn't Recommend

    I worked at Pacific Western Bank full-time (More than a year)

    Pros

    Loved paid holidays, decent wages hard to get a good increase.

    Cons

    Lots of politics, unbearable people to work with at times. Very cut throat environment, you have to play the game to get ahead otherwise overlooked.

    Advice to Management

    Open your eyes to see that your people are leaving because of one employee, even though they're knowledgeable their behavior is intolerable


  6. "Senior Teller I"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Service Representative/Senior Teller in Santa Monica, CA
    Former Employee - Financial Service Representative/Senior Teller in Santa Monica, CA
    Doesn't Recommend

    I worked at Pacific Western Bank (More than a year)

    Pros

    The biggest pro of working at Pacific Western Bank is that you get weekends off.

    Cons

    Everyone knows one another. Meaning the veterans of the company cover fellow veterans right, wrong or indifferent.

    Advice to Management

    My advice would be to hold management accountable for their actions. If more than one employee complain. Take necessary steps to correct them & not just give them a slap on the wrist.


  7. "OK company to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Encino, CA
    Former Employee - Anonymous Employee in Encino, CA

    I worked at Pacific Western Bank full-time (Less than a year)

    Pros

    it has less stress in compare with other big banks

    Cons

    Too small to grow . It takes long time to get promotions regardless of your hard work


  8. Helpful (4)

    "It's not WHAT you know, it is WHO you know to these people!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Administrative Assistant in San Diego, CA
    Former Employee - Senior Administrative Assistant in San Diego, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Pacific Western Bank full-time (More than 5 years)

    Pros

    The only pro to this company is 85% of the employees are all treated badly so you always have someone to discuss the horrible practices and horrible management with that can relate.

    Cons

    It doesn't matter if you do your job and do your job well. If you are not personally known by the top 5% (share holders or Executive Management) you are never getting anywhere with this company. On the other hand if you happen to know one of them you can walk in the door getting 60,000 a year, do nothing and get promoted and make almost $100,000 a year plus bonus. Also beware, if they purchase or merge with another institution they will keep employees on to have them do the grunt work for six months. At the six month mark they will fire 90% of the institution staff and preselected of their own staff so they can use the "merge" as an excuse. Turn around within 3 months and hire someone for that same position at a higher rate that is a personally known friend of the social circle.

    They are a "Commercial" bank because just like with their employees they only care about the top 5% that have the most money. For my annual bonus (VP and higher get 15%, lower than VP up to possible 5%) my Manager's exact words were "The Company doesn't view your position as a profit making role so unfortunately they would only approve a 3% bonus."

    Advice to Management

    Advice to Management would be, pay attention to who really performs instead of how well they are known within your personal social circle.


  9. Helpful (3)

    "Stuck in the dark ages"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Staff in San Diego, CA
    Current Employee - Branch Staff in San Diego, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Pacific Western Bank full-time (More than a year)

    Pros

    There are a lot of opportunities to change positions

    Cons

    Branch staff has no authority in own branch. Everything is audited by another department. Very behind in technology- still keep paper records for everything!


  10. Helpful (1)

    "Hard to get up and go to work in the Phoenix Office"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Pacific Western Bank full-time

    Pros

    Pay is good and benefits are awesome.

    Cons

    I enjoy what I do, but the atmosphere in the Phoenix office is uncaring as long as they meet their goals. Other employees walk by you in the hall and don't even say Hi, even your own supervisor! You dont get a morning break and sometimes lunch isn't until 2pm - but your supervisor may leave around noon or so to have lunch. What leadership message is that sending?

    Advice to Management

    When you aquire another company, send an "undercover boss" to that location to make sure the company is working ethically with ALL employees. Lots of favortism/discrimination in the this office. When upper management comes from CA, out come the polite and caring side of Phoenix management for that day. Hopefully this gets better soon.


  11. "Overall worked nicely for the part-time position I had"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA
    Recommends

    Pros

    Bankers hours where nice to have

    Cons

    I didn't find potential to move into a new position

    Advice to Management

    Offer more potential to employees looking to learn more and move up


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