Pact (Washington DC) Reviews | Glassdoor

Pact (Washington DC) Reviews

Updated October 1, 2017
69 reviews

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2.8
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Pact (Washington DC) President & CEO Mark Viso
Mark Viso
49 Ratings

69 Employee Reviews

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Pros
  • At its core, pact is involved in very meaningful work around the world (in 5 reviews)

  • Good and professional staff in DC supporting the country offices (in 8 reviews)

Cons
  • Without exception we agreed that there are serious problems with pact's leadership, in particular CEO Mark Viso (in 10 reviews)

  • When I was with Pact I was fairly lucky and enjoyed for the most part support from Mark Viso the President (in 3 reviews)

More Pros and Cons

  1. Helpful (1)

    ""Great company""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pact (Washington DC) full-time (More than a year)

    Pros

    1. 100 % paid benefits
    2. Great Leadership
    3. Moral is up
    4. Employees are passionate about their work
    5. Work life balance

    Pact is a great company to work for, if you find a company were everything is perfect please let me know. Since the VP of HR is gone moral has been up. You can not make everyone happy there will always be disappointment somewhere. COO an CFO walks the office talks to the employees, and try to get a since of what is going on they're really engaged. Most of the time the CEO is busy but he has an open office you can walk right up to him. I would 100% recommend pact as a place to work at.

    Cons

    You have some negative people, most of them have left there are a few still here. Some departments have to put in more hours then normal, but they're passionate about the work that they do.

    Advice to Management

    We need to get the bitter/trouble makers out the door, hire more qualified people. For the employees give Mark V a chance he is on a sabbatical not even in the office and still getting bad reviews, it says a lot about you personally.


  2. Helpful (2)

    "office politics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pact (Washington DC) full-time

    Pros

    great benefits and great CEO

    Cons

    a lot of politics which make the culture very draining.

    Advice to Management

    should demonstrate fair hiring process.

  3. Helpful (8)

    "Needs new leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Staff in Washington, DC
    Current Employee - Staff in Washington, DC
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Pact (Washington DC) full-time (More than 3 years)

    Pros

    Terrific country programs with smart country directors and staff. Strong on project management and delivers results at the country office level. Good and professional staff in DC supporting the country offices.

    Cons

    There are some serious issues with leadership. The president knows how to sweet talk but has no idea how to manage. He is always looking at the shiny bright thing in the future without fully understanding the current asset base. He has very little direct contact with our main clients. He is very slow at making decisions. He does not know how to delegate and is mostly interested in his own initiatives. There is a culture of fear in the DC office and people do not feel free to express their honest opinions. The board seems to be just a 'yes Mark' board and is asleep regarding his performance. Revenues from major clients have been on a decline since his tenure. The board granted him a sabbatical when he does not deserve one. Pact is a terrific organization in need of new leadership. The board needs to take some bold action soon.

    Advice to Management

    The board needs to wake up and make some serious decisions about senior leadership.


  4. Helpful (1)

    "Pact Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Pact (Washington DC) full-time

    Pros

    Friendly and supportive environment; employees are encouraged to contribute in areas beyond their specific job and can cross-collaborate across departments.

    Cons

    Strong divide between technical and program management


  5. Helpful (3)

    "Ditto"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    100% employer paid health care
    Great DC location

    Cons

    Sadly, the common theme running through these posted reviews is legitimate. It appears that exit interview comments and these reviews are not being read by the board. The culture is not healthy, especially if you are a woman.


  6. Helpful (8)

    "Sad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Washington, DC
    Former Employee - Manager in Washington, DC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Pact (Washington DC) full-time (More than a year)

    Pros

    People are very dedicated. Most are new as tunrover is massive. People really try to do good work.

    Cons

    Two words, Mark Viso. The President and CEO is a toxic mix of insecurity and arrogence. At times it can be frightening. He doesn't know what he wants from one day to the next and will blame anyone but himself for not getting it. A true case study in leadership by paronoia and confusion. When a leader says in a open meeting 'that checks our diversity box' of a new senior employee or goes out of his way to publically trash former and existing colleagues you know there's a problem. It's sad really, mark must be deeply disturbed.

    Advice to Management

    Leave.


  7. Helpful (1)

    "Solid company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pact (Washington DC) (More than a year)

    Pros

    It is an open space with a lot of interaction between departments. Very committed staff that want to be involved and are passionate about the work that we do.

    Cons

    Sometimes the open office space is a bit overwhelming and just loud.

    Advice to Management

    Figure out how to required local staff in country offices to be a part of the transformation conversations. They are not engaging.

  8. Helpful (18)

    "Horrible leadership and a part-time VP"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Pact (Washington DC) full-time (More than 3 years)

    Pros

    Benefits, pay is decent as well. Core staff are good people.

    Cons

    The leadership group is terrible, and they seem to be unable to manage each other effectively. For instance, there's a VP that spends more time in Boston than she does in the office --- why in the world would any leadership team be okay with having a part-time executive that get's compensated like a full-time executive? There's a ton of reason why this company is not what it used to be, and all of those reasons ultimately go back to the leadership.

    Advice to Management

    If you're going to have a part-time VP on the team, then pay her like a part-time one. Otherwise, hire leadership that will spend as much time in the Pact office as all of us core staff do - practice what you preach.


  9. "Mixed"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pact (Washington DC) full-time

    Pros

    Great field teams who are very dedicated

    Cons

    High turnover in DC, effected continuity


  10. "Exciting changes coming soon!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Pact (Washington DC) full-time

    Pros

    - Flexible hours
    - Professional, helpful, and friendly colleagues
    - International travel
    - Innovative ideas
    - Beautiful office space in the heart of Farragut West
    - Wine on Wednesdays !

    Cons

    None that I can think of.

    Advice to Management

    Keep working hard, you're doing a great job.


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