Pact (Washington DC) Employee Reviews about "pact"
83% would recommend to a friend
(34 total reviews)
93% approve of CEO
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "The institution offers good benefits." (in 21 reviews)
- "Some great people with committment and energy." (in 14 reviews)
- "Senior leadership is expressing an approachable, cohesive style which encourages positive, open communication throughout the organization." (in 10 reviews)
- "Colleagues at Pact are committed and kind professionals that really want to make a positive impact in the world." (in 8 reviews)
- "Better pay than most comparable orgs" (in 4 reviews)
- "specifically the CEO, as well as other choice HQ staff and CDs" (in 8 reviews)
- "No work life balance" (in 7 reviews)
- "Culture is good but some units (Finance and new business) aren't 'on board and need to be changed." (in 6 reviews)
- "While a lot of recent reviews call out the CEO as the main source of this disconnect, it is more the systemic result of hiring a senior leadership team that operates in a bubble and appears to have little to no interest in taken the time to get to know the organization." (in 3 reviews)
- "Strong divide between technical and program management" (in 2 reviews)
Ratings by Demographics
This rating reflects the overall rating of Pact (Washington DC) and is not affected by filters.
Found 34 of over 151 reviews
Updated Nov 19, 2023
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Reviews about "pact"Return to all Reviews
- 5.0Oct 25, 2023ManagerCurrent Employee
I was drawn to Pact by its mission and focus on community engagement. There are a lot of very bright, talented people at Pact around the world who care about the work we do. I really enjoy working together with others on designing and implementing projects that help people and planet and am proud to work at Pact. The SVP of Programs is open and accessible, really understands international development and supports teams to do their best work and helps trouble shoot when needed. The CFO also helps troubleshoot and find solutions and is available. Having executive team members like these care about our work to this level is really motivating. There are a lot of thought leaders as Pact. Our Impact Areas and regional and country project teams are really seeking to do development better. Pact also has communities of practice that we can join to deepen our knowledge in our own fields and learn more about other areas. I also like that we have a hybrid model -- 2 days in the office a week.
Sometimes some departments do not seem to be as solution-oriented or to understand the urgency of finding solutions to challenges and the delays can affect project implementation. Pact leadership is working on improving processes, but some departments still need improvement.
- 2.0Jun 6, 2016OfficerCurrent Employee, more than 3 years
Good mission, nice coworkers, but CEO has got to change. Staff at HQ and abroad are passionate and dedicated. People work really long hours because it is the norm and also because of this passion.
Are you confused by the suddenly wonderful reviews on the Pact company page after years of bad reviews? It's because HR has made it their specific goal to change the image of Pact on Glass Door! In addition to hiring a consultant to help with the 'Glass Door Problem' they've also had one of the junior human resources staff add it to his OKR online goal chart. Maybe because of ethics or optics, the OKR goal has now been officially removed but you can still find it in the archives! The series of 5 star reviews since February, HRs requesting all interns to write positive reviews, &the acquisition of the consultant shows their image control obsession continues. I wish they would address the problem outright instead of pretending that it does not exist. Why is this happening now? The CEO is now being reviewed by the Board and he thinks he can fool them by posting 100% amazing reviews on the site! It is also affecting recruitment because wise people look beyond 4 months of fake reviews.24Pact (Washington DC) Response8y
Pact does have a great mission and wonderful employees working very hard to achieve real change in poverty around the world as you suggest. Pact has not hired a consultant to manage Glassdoor reviews. Our resources are way to precious and hunger way too big an issue to dedicate resources to that. It is true that we "watch" Glassdoor reviews because we take peoples feedback seriously. We have been "watching" reviews for quite some time. Mark Viso's annual review with the Board is not taking place now and I have actually brought the reviews to the attention of the Board President so that they have a full understanding of the range of opinions. I believe that is important. I invite you to partner with me in addressing the issues that you see from your position in the organization and come and speak with me, another HR or senior leader.
- 4.0May 13, 2016Anonymous EmployeeCurrent EmployeeWashington, DC
I would say that Pact is the best NGO I have worked for thus far. Pact has renewed my faith for the international development sphere by being so committed to helping it's beneficiaries and seeing change in the field. It's very decentralized meaning the hq to field staff ratio favors the field considerably. Pacts commitment to making sure funds are in the field means hq staff is a bit on the slim side- definitely keeping everyone at hq busy. But Pact doesn't waste money on excessive travel or flashy events. The board meeting held recently was simple and the board members were accessible to staff to meet and answer questions. Everyone at hq works hard but there is a great balance, where there is also time to socialize and Pact hq's small size makes it easy to bond with coworkers and also pick up projects outside your department if they interest you (which most supervisors encourage you to do). There's a real team feeling at Pact and the open office makes it very easy to ask anyone for assistance. Culture is strong at all levels and leadership is accessibke with their open offices. I was impressed that Mark Viso introduced himself to me on my first day and I am entry-level staff. Overall wonderful organization working effectively and dedicated to its mission.
So far no cons. I've heard some complaints about leadership but that happens at every NGO.1
- 3.0Jul 6, 2022Business DevelopmentCurrent Employee, more than 1 yearWashington, DC
Colleagues at Pact are committed and kind professionals that really want to make a positive impact in the world. It's a small organization and easy to feel at home.
Business Development at Pact has been going through constant changes, so process is (still) lacking. There is little to no onboarding, the team is siloed, and workload is poorly managed. High turn-over on this team, while other departments at Pact have great retention. Pact lacks internal mobility so BD staff get 'locked into' the job or have to move on when (not if) they get burned out.3
- 3.0Dec 15, 2014Anonymous EmployeeCurrent Employee, more than 1 year
Pact's field staff are excellent and there's a very high quality standard in implementation at the local level. We are lucky to have such talented people working in the country offices. At headquarters (HQ): there are great benefits (healthcare & good amt of vacation time). Great technical experts. Fortunately several major leadership transitions this year have meant that there's mostly new blood at the top. Case in point: the following positions (VP of Finance, VP of HR, COO, and VP of Biz Development) have all changed in 2014 alone. These people are slowly getting their footing. For example there had previously been major morale issues within the fundraising unit; this has improved dramatically, so congrats to the new leadership's accomplishments there.
- Maternity leave is very short and only applies after 10 or 11 months from your start date at Pact. So if you're pregnant when interviewing, well, you won't have maternity (or paternity) benefits... at least according to official policies. - Ongoing restructuring at Pact is leading to a lot of uncertainty. This situation is made worse by the purge of senior leadership ... while the CEO has managed to stay, surprisingly. The constant churn of staff is demoralizing; root issues aren't being addressed. - I agree with another reviewer's comments about the CEO: He 'talks a good game but doesn't deliver. Something not believable about rhetoric'. - There's a gender problem at Pact HQ. Senior leadership is dominated by men. Younger staff have had to raise the gender issue internally. For example, there's no official gender policy at Pact. How is that even possible in 2014?4
- 4.0Jan 29, 2020Custodial EngineerCurrent Employee, more than 8 years
Some recent posts with overly dramatic headlines were most likely written by disgruntled staff out to damage the org, so read them with a hefty grain of salt. I've been here for a while, through all the transition and things are MUCH better now than they ever were. The new exec team is very approachable and transparent about decisions and seem to want to make this a better place to work. Upper mgmt coordinates together more often to chip away at the silos. The work is rewarding and the pay is generally fair. I don't find the hours to be bad at all but I understand some people do work long hours. Then again, Pact has flexible work hours and policies, so you rarely see anyone here after 6 PM. Even Fridays are generally quiet, with most people working from home. All in all, there seems to be increased accountability and improved morale. Even when I have been low, the people with whom I work make the days go by fast, often with a lot of laughs. Like anything in life, an organization is what you make of it. If you are frustrated, speak up and get involved to make change (isn't that the whole point of working at an NGO?) There are ample opportunities! And if you aren't happy at Pact (or any job) then you might want to reevaluate your expectations. No place is perfect and life is too short to sit around complaining on glassdoor.
1) We are still paying for some of the past messes that other posts allude to, but we are making progress. I'm surprised the Board hasn't been more humble based on their role in the issues. 2) I wish there were clearer (and more) career paths. Most people are hired for a role and don't go much further or higher without a lot of pushing (though this is getting somewhat better). 3) Pact does try to do a little too much of everything, I wish we could focus more and do a better job prioritizing projects, but that does make it an interesting place to work - there are a lot of smart, motivated people here. 4) There are depts that are short-staffed, but management is flexible with goals and objectives and we are told directly to be mindful of work-life balance. It is up to us to make it happen for ourselves. 5) Yes, there are a few people who still recite HBR articles as their own thinking, but their numbers are dwindling.9
- 5.0Aug 11, 2021Program OfficerCurrent Contractor, more than 10 yearsHarare
Its a robust team to work with high paced environment which yields measurable results, the work empowers the marginalized in society.
i have not noticed any cons. pact is a well organized and structured organization which offers adequeate resources to support its staff to achieve the goal.
- 3.0Feb 11, 2016Anonymous EmployeeCurrent Employee, more than 3 years
Pact has a strong core of highly competent and professional employees who move the organization forward in term of implementing/supporting strong projects. Despite going through a large shift in leadership in the Washington, DC office over the past few years, Pact has retained high caliber staff who are really the life force of the organization. Flexible hours and telework. Good professional development opportunities.
Senior leadership is incredibly disconnected from the day to day work that is taking place. While a lot of recent reviews call out the CEO as the main source of this disconnect, it is more the systemic result of hiring a senior leadership team that operates in a bubble and appears to have little to no interest in taken the time to get to know the organization.3
- 5.0Nov 14, 2021DirectorCurrent Employee, more than 1 yearWashington, DC
Pact is at a really good place now, having recently won a number of large and significant awards, and brought on some good new staff. There is (finally) a sense that we are all moving in the right direction. Some of the smartest and most committed people I have ever worked with are at Pact. Their governance and capacity development/localization staff are really cutting edge. And the benefits package is excellent!
There were significant problems with the past leadership team, which created long term deficits, but new leadership is proactively working to address these. It will take time for all the positive initiatives to be felt, but it is clear things are moving in the right direction. It is true that several staff have left in recent times, but that is happening at all of the organizations like ours in DC so it doesn't feel specific to Pact.1
- 3.0Aug 4, 2019Anonymous EmployeeCurrent Employee
Longtime CEO Mark Viso is finally out. Cheers across the organization and around the world were immediate. Lots of us who love this organization celebrated because Pact is a wonderful NGO but has had an egomaniac CEO for way too many years. The Board *finally* woke up and pushed him out. The interim “officers in charge” are leaning on the deep experience of the VPs and Executive Directors. Bravo. They are earning a lot of goodwill because of their transparency and openness. I’ve always said that Pact does amazing work worldwide and it has managed to succeed DESPITE the terrible human at the top. We’re growing as an NGO, this should help with morale, and I see a bright future ahead.
Before Viso was fired, it was exhausting working at Pact. Now it’s a new day.6