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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "The institution offers good benefits." (in 21 reviews)
- "Some great people with committment and energy." (in 14 reviews)
- "Senior leadership is expressing an approachable, cohesive style which encourages positive, open communication throughout the organization." (in 10 reviews)
- "Colleagues at Pact are committed and kind professionals that really want to make a positive impact in the world." (in 8 reviews)
- "Better pay than most comparable orgs" (in 4 reviews)
- "specifically the CEO, as well as other choice HQ staff and CDs" (in 8 reviews)
- "No work life balance" (in 7 reviews)
- "Culture is good but some units (Finance and new business) aren't 'on board and need to be changed." (in 6 reviews)
- "While a lot of recent reviews call out the CEO as the main source of this disconnect, it is more the systemic result of hiring a senior leadership team that operates in a bubble and appears to have little to no interest in taken the time to get to know the organization." (in 3 reviews)
- "Strong divide between technical and program management" (in 2 reviews)
Ratings by Demographics
This rating reflects the overall rating of Pact (Washington DC) and is not affected by filters.
Reviews about "work life balance"Return to all Reviews
- 1.0Oct 6, 2015Anonymous EmployeeCurrent Employee
Good people. Great benefits. Some opportunities to travel. Flexible working hours. Some departments have good leadership. Good mix of donors.
Leadership is erratic. CEO Mark Viso seems to be in meltdown. Erratic and unpleasant. His senior colleagues can't seem to manage him. No work life balance14Pact (Washington DC) Response9y
Thank you for your feedback. Pact has a very exciting future in international development and is committed to building a healthy culture where employees have opportunities to learn, develop mastery and deliver on their commitments. We want to hear from you about how we can build on our strengths (great people, and benefits, flexible work hours and good leadership in Departments) so that we can work together to reduce poverty. Please come by my office or a member of the HR team so that we can learn more about your concerns regarding Pact's leadership. Shari
- 4.0Jun 25, 2023Program OfficerCurrent Employee, less than 1 yearWashington, DC
Excellent health and retirement benefits, particularly for NGOs. Strong focus on self-improvement and access to free quality professional development resources for staff.
Work/life balance, difference in focus between teams.
- 4.0Feb 15, 2020Anonymous EmployeeCurrent Employee, more than 5 yearsWashington, DC
The people at Pact are the truly the heart of the organization. Dedicated, passionate, and friendly, both those in DC and around the world make coming to work a pleasure. Pact as an organization is moving forward to improve its culture and impact. Great to see.
Work life balance needs improvement. This is a challenge across our sector but senior management can help to improve this by setting a positive example.8
- 5.0Aug 7, 2017Anonymous EmployeeCurrent Employee, more than 1 yearWashington, DC
1. 100 % paid benefits 2. Great Leadership 3. Moral is up 4. Employees are passionate about their work 5. Work life balance Pact is a great company to work for, if you find a company were everything is perfect please let me know. Since the VP of HR is gone moral has been up. You can not make everyone happy there will always be disappointment somewhere. COO an CFO walks the office talks to the employees, and try to get a since of what is going on they're really engaged. Most of the time the CEO is busy but he has an open office you can walk right up to him. I would 100% recommend pact as a place to work at.
You have some negative people, most of them have left there are a few still here. Some departments have to put in more hours then normal, but they're passionate about the work that they do.6
- 1.0Dec 23, 2022Anonymous EmployeeCurrent Employee, more than 1 year
Some progress in work life balance. Great project work and we have a lot of motivation in the field, Some teams have no culture
HR is horrible and lacks decision making and has poor leadership-No transparency or accountability at all and no support to global teams. Regional oversight is confusing for project teams. More leadership is needed BD should understand that decisions impact field work
- 1.0Sep 5, 2015Anonymous EmployeeFormer EmployeeWashington, DC
Good benefits. Some dedicated people, mainly in middle management. Some really good work in the field.
Work life balance is non existent. Little accountability. Lots of growth talk but companies revenue continues to shrink. All seem cowered by the huge ego of a CEO who, as someone hear said, talks a great deal but delivers next to nothing. Sexism prevails from the top too. Much talk about culture but no leadership from CEO.11
- 3.0Oct 9, 2019InternFormer Employee, less than 1 year
Great people, who really care and make work fun
Really unhealthy work/life balance. People work way too many hours, and people do not like the CEO Mark Viso. People are expected to work crazy hours, and teams have worked 60 hour weeks without anybody in Senior Leadership thinking there is a problem.6
- 2.0Jul 23, 2012Anonymous EmployeeFormer Employee, more than 5 yearsWashington, DC
Relatively high compensation package for an INGO and excellent benefits. Some good people work there and strive to make the work environment fun. Lots of camaraderie, happy hours, etc. Mostly financially stable organization, though strongly tied to one funding source.
Extremely poor work life balance, expectation is employees are in the office ~10 hours a day even if they don't have urgent deadlines. Virtually nonexistent career development pathways. Many talented staff leave because they aren't given opportunities to advance or grow in their current jobs Very high staff turnover contributes to inefficiencies, poor morale and low expectations. Internal communications are handled poorly, contributing to confusion and fear amongst staff. Things may have changed, but in 2011 it was a pretty toxic environment and one I was relieved to leave.7
- 1.0Mar 25, 2016ManagementCurrent Employee, more than 3 yearsWashington, DC
The people at Pact are truly dedicated to their work and implementation teams focus on quality. The institution offers good benefits. There's a spirit of collegiality among non-management staff.
As other reviewers have shared, the behavior of the CEO causes crippling dysfunction and erodes morale. Unrealistic goals are set without resources necessary to reach them. The CEO then points out failure without acknowledging his role in creating the conditions that caused that failure. There is constant turnover in senior management and other manager / director roles, which provides an excuse for the continued decline of the institution and toxic mood in the DC office. Processes, work flow, decisions and authority are unclear in a culture of fear and blame. There are swings between micromanagement and absent management. No work life balance.14