Paddy Power Betfair Reviews in London, England | Glassdoor

Paddy Power Betfair London Reviews

Updated February 2, 2017
95 reviews

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London, England (UK)

3.6
Star Star Star Star Star
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Recommend to a friend
Approve of CEO
Paddy Power Betfair CEO Breon Corcoran
Breon Corcoran
38 Ratings

95 Employee Reviews

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Pros
  • Some good people still left from the pre-merger paddy power (in 26 reviews)

  • You will find here great people to work with (in 19 reviews)

Cons
  • can be long hours but can get many days off in a row which makes up for long days (in 19 reviews)

  • total compliance is rewarded and hence encouraged in senior management (in 17 reviews)

More Pros and Cons

  1. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Manager in London, England (UK)
    Current Employee - Marketing Manager in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Paddy Power Betfair full-time (More than 5 years)

    Pros

    Paddy Power Betfair is built on a great pot of talent in a fast paced, challenging environment. Work hard play hard would definitely be a fair label for the Paddy Power Betfair work ethic. The business ensures hardworking employees feel valued and offers ongoing development and challenges. Good maternity policy.

    Cons

    London office is in a lovely location on the river in Hammersmith, but central would be more convenient.

    Advice to Management

    Happy employees equals hardworking, committed employees.


  2. "worker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in London, England (UK)
    Former Employee - Analyst in London, England (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good people, friendly culture. a lot of talented people in some departments which you can learn a lot from. decent bonus but pay rise is minimal unless you get promoted (not so easy). free tea and coffee and beer on fridays.

    Cons

    A lot of complicated Values which change all the time, difficult for career development. Not the same company since the merger as there are to many middle managers.

    Advice to Management

    create a set of values that stay consistent to make employee appraisals easier. Reduce the number of middle managers and work better as a team. Continue to focus on your staff and their development


  3. "Great Family Friendly Policies"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Paddy Power Betfair full-time (More than a year)

    Pros

    High challenge and high reward environment. They have gone through a lot of change and come out stronger. Great benefits, particularly in relation to family policies.

    Cons

    It's not for the faint-hearted!


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  5. Helpful (1)

    "Was good until.."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Paddy Power Betfair (More than 8 years)

    Pros

    Was a very good company to work for until it went public, after reorganisations and restructures became a company without a face.
    Good bonus at the end of the year.

    Cons

    Very hard to progress to a new role, ''family'' ties in Malta make it impossible to raise your profile unless you become a good servant to your manager. No personal opinion is taken into consideration, initiative is not rewarded or being noticed at any stage, change is not welcome.

    Advice to Management

    Managers have no idea what's going on with their teams and they do not really care. A lot of incompetent managers running business, people come and go. Malta is a mess, culture of fear is very strong there, a lot of very competent and long time employees have left the company because of that. Look on employee liquidity for the past year, try to find out the true reason and you'll see the picture.


  6. "Used to be a great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Paddy Power Betfair full-time

    Pros

    As Betfair:

    Well structured security team
    Very knowledgeable people within teams
    Great Environment to work
    Dynamic

    As Paddy Power Betfair:
    Things got better only in Cluj and Dublin

    Cons

    As Betfair:

    Too many senior managers compared to analysts - You need to have more people to do the work rather than managers with NO direct reports!
    Incompetent Senior Managers and Heads on crucial positions
    Seems that you have to play the political game to "improve"

    As Paddy Power Betfair:
    Incompetent Senior Managers and Heads (+ Director) on crucial positions
    More political
    Respect from top to bottom and bottom up has been lost
    No planning
    Lack of knowledge on Senior Managers
    Less "techie" compared to Betfair
    CTO made some "bad" decisions with some appointments
    Clash in cultures
    Clash in technology and architecture
    + It was a clear takeover

    Advice to Management

    Clearly this worked only for the CEO + shareholders so well done
    Re-assess your staff (specifically Directors, Head and Senior Managers)
    Think, invest and care more about your staff
    Develop career plans
    Hire more techies instead of useless managers
    Stick to a specific startegy


  7. "ERM"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ERM in London, England (UK)
    Current Employee - ERM in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Paddy Power Betfair full-time (More than a year)

    Pros

    Great company to work for

    Cons

    I have nothing negative to say


  8. "Good company before merger with PaddyPower"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Paddy Power Betfair full-time (More than 3 years)

    Pros

    Smart people who work at pace to deliver

    Lots to learn and a great place to build knowledge

    Range of departments allow you to learn quickly about the business and industry

    Demanding and a constant sense of urgency but always an underlining element of "fun"

    Cons

    Minimal training and development opportunities

    Rigid working hours of 9-6pm, not very agile

    Merger with PaddyPower wasn't executed very well and resulted in the business loosing a vast amount of talented individuals.

    Sometimes targets and deadlines are unachievable meaning work is completed in a rush and not executed as well as it could and should be

    Working across locations is great and allows you to interact with a range of cultures but also means constant mixed messages & a lack of communication across offices


  9. Helpful (2)

    "DON'T GET COMFORTABLE"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Team Leader in London, England (UK)
    Former Employee - Customer Service Team Leader in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Paddy Power Betfair full-time (More than 5 years)

    Pros

    - Rota Flexibility
    - Tips from customers at times
    - Able to watch Sky Sports & BT Sports as part of your job
    - Overtime available 95% of the time
    - Able to develop good friendships with customers due to daily shop visits
    - They do a decent Christmas Party

    Cons

    - Forced into working overtime against your will
    - Huge numbers of unreliable/incompetent staff are employed
    - Erratic customers most days of the week (weekly verbal abuse and physical damage to shop)
    - Huge amount of staff gossip/staff politics
    - A 'Not Bothered' attitude by many Senior Managers to lower ranking staff
    - Hours can be long (14/15 hour shifts with minimal breaks is common when managing)
    - Terrible rota management, with your shifts being changed without being notified
    - Managers not allowed to freely manage their own store and staff
    - Minimal staff protection against criminals and offenders
    - Mentally draining atmosphere
    - Not much space for company progression unless your face fits the agenda
    - Dog eat dog working style between staff
    - Terrible staff turnover numbers
    - Working laws broken every day with staff break/lunch timings
    - Being made to work completely alone at times for indefinite periods, sometimes all day
    - Great work is not praised let alone rewarded
    - Working in a 'bribe the poor and feed the rich' environment
    - Can easily get robbed due to nature of industry and small staff numbers during shifts
    - Depressing and Mentally straining working atmosphere
    - No focus on negative mental effects the job may leave (from abuse, robberies, threats, etc)

    THE LIST GOES ON. IF YOU DO NOT FEEL ANY 10 OF THESE POINTS, YOU HAVE NOT WORKED FOR PADDY POWER

    Advice to Management

    - Staff Progression offered where the individual has earned the right
    - More protection for staff against criminals and offenders
    - More rights given to managers to manage their store with their own managing style
    - STOP EMPLOYING INCOMPETENT PEOPLE
    - Offer counselling to staff who have been left traumatised by horrific in shop events
    - Better man management
    - More affection towards staff


  10. "Despicable company - avoid"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Shop Manager in London, England (UK)
    Former Employee - Retail Shop Manager in London, England (UK)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Paddy Power Betfair full-time (More than a year)

    Pros

    None although they are very good at marketing which brings the customers in and in turn pays the wages.

    Cons

    Betting shop customers are often undesirable and threatening. Criminal behaviour is common. Paddy Power tries not to report any such incidents to the Police for fearing of losing their license rather than protecting staff.

    Staffing levels are kept to an absolute minimum in order to keep costs down. This means that staff often have to work on their own (especially in the evening) in shops that they do not consider to be dangerous or "high risk". The reality is that all betting shops are high risk.

    Days can be very long with some shops opening as early as 7am and none shutting before 10pm at which time you have to start cashing up the days takings. Paddy Power has no problem breaking the law which states you must have a 11 hour break between shifts and a 20 minute break every 6 hours. If you want a social life this is not the job for you.

    You are only paid for 10 minutes before the shop is open. In that time you have to get the shop ready for the day ahead. This is a total joke and unrealistic. On the other hand if you are so much as 1 minute late the central clocking in system alerts Head Office who will be on the phone to you.

    Head office staff generally treat those in the shops with contempt.

    They have no strategy for dealing with staff sickness. People are called up on their days off to cover and if this fails you just have to manage understaffed.

    The industry is under pressure to help problem gamblers who in many cases have had their lives ruined by playing the machines in particular. Paddy Power has no interest in helping these people and if anything encourages them to lose more.

    District Managers who come round to inspect the shops have no interest in staff welfare and are only motivated by how much the shop is making.

    Unsurprisingly staff turnover is massive.

    They try and brainwash staff that Paddy Power is a better company to work for than their competitors!

    Advice to Management

    Most Managers need to be got rid of and replaced by experienced shop staff who understand the challenges of working in a shop.

    Shop staff need to be treated with respect not contempt.


  11. "Mediocre environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - User Experience Consultant in London, England (UK)
    Former Employee - User Experience Consultant in London, England (UK)
    Doesn't Recommend
    Positive Outlook

    Pros

    - good office location,
    - team dynamics
    - desire to improve

    Cons

    - expertise of colleagues vary
    - medium level management problems
    - betting stigma



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