Paddy Power Betfair Reviews | Glassdoor

Paddy Power Betfair Reviews

Updated Mar 26, 2020

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3.5
70%
Recommend to a Friend
85%
Approve of CEO
Paddy Power Betfair CEO Peter Jackson (no image)
Peter Jackson
98 Ratings
Pros
  • "Good people, healthy & positive outlook, and major global expansion(in 41 reviews)

  • "Great people working on a fascinating problem(in 34 reviews)

Cons
  • "Long hours you can feel rushed to understand things at times(in 45 reviews)

  • "The recent merger with Paddy Power has made the company a lot less efficient by introducing levels of bureaucracy(in 21 reviews)

More Pros and Cons
  1. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Deputy Manager 
    Approves of CEO

    I have been working at Paddy Power Betfair full-time

    Pros

    Lots of progression, great culture

    Cons

    Mature company with tightening regulations

    Paddy Power Betfair2019-06-22
  2. Helpful (1)

    "Very bad Recruitment process, fixed term contrcts"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Malta, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Paddy Power Betfair full-time for less than a year

    Pros

    International Enviroment, coffee machine nothing else

    Cons

    Poor Managment, they don-t care about you, very bad

    Continue reading
    Paddy Power Betfair2019-05-07
  3. "Engg"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Engineer in New York, NY
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Paddy Power Betfair full-time for more than a year

    Pros

    Time management No pressure Nice culture

    Cons

    No cons in the company

    Paddy Power Betfair2019-03-12
  4. "Sports Trader"

    StarStarStarStarStar
    Former Employee - Anonymous Employee 

    I worked at Paddy Power Betfair part-time

    Pros

    Good choice on working hours

    Cons

    Days are long and quiet.

    Paddy Power Betfair2019-02-22
  5. "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Customer Service in Malta, MT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Paddy Power Betfair for less than a year

    Pros

    Excellent environment, coworkers, bonuses, fruits, coffees, Taxi after 23h, heath insurance...

    Cons

    Low wage comparing to other companies

    Continue reading
    Paddy Power Betfair2019-01-01
  6. Helpful (1)

    "Fun place to work !"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Inbound Customer Service Agent in Malta, MT
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Paddy Power Betfair part-time for less than a year

    Pros

    Colleagues Team leader John is a star when it comes to motivating his people ! Team events good wage

    Cons

    none from my side

    Paddy Power Betfair2018-08-24
  7. Helpful (7)

    "Terrible work culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Delivery Manager 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Paddy Power Betfair full-time for more than 3 years

    Pros

    Lots of opportunities in different areas Great Betfair technology stack (Paddy Power, not so much) Reasonably good salary and package

    Cons

    Terrible senior leadership - shouty culture and no empathy Infighting amongst Paddy Power and Betfair factions remain Company strategy a mess with lots of failed projects touted as a success Offshore locations very badly run - no willingness by senior leadership to change Lots of lip service paid to ideas with very little follow through

    Continue reading
    Paddy Power Betfair2017-10-17
  8. Helpful (11)

    "Stay Away!!! Not worth it, you can find better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Jersey City, NJ
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Paddy Power Betfair full-time for more than a year

    Pros

    Alot of down time, but you must pretend to be busy

    Cons

    This is entirely in my own opinion and what i saw and heard and experience. Very uncomfortable working environment, The manager there does not know a thing about customer service, or can provide any assistance to anything regarding the office. He makes sexual advances , but mainly towards the men. Giving extended information or following up with customers regarding a issue, is entirely frown upon by the supervisor there. Your training is litterly sitting next to the supervisor while he tells you to take notes, and he will get on his cell phone, and engage in Facebook or pornography. Both acting manager and supervisor are incompetent. There is no direction, you can not provide any thoughts on how something can be improved or you will be a target. Customers are spoken about very poorly , and their losses and distraught that are bought on themselves or sometimes our own technical issues, are spoken of like entertainment and comedy , showing remorse or concern will be frown upon by supervisor and management . You have to constantly pretend to enjoy everything that goes on. There are a few other workers that are bothered but keeps quiet , to pay bills and you have some others that will micro manage and spy on you. There is no growth, no promotions, no awards of any sort , no leader ship. Supervisor constantly makes mistakes and then disown all liability, and ownership, and places it on others below . Their very disgusting coworkers , the 2 old women that works there , that screams at customers over the line and management totally ignores it, as well . There no protocols , you simply make them as you go, no script , so they figure they shouldn't even say good morning. Rules are constantly made up and destroyed , always a issue with your pay or time. Constantly spied on, supervisor makes you do his work, while he talks on the phone or sleeps, management has no clue what goes on in the office , always asking the payment team for advise. Or sits on the computer and watch YouTube videos. If there is news the CEO or someone up the ladder is going to come by, everyone is coach into being in their best behavior , and scatters to catch up, clean, and get work done.

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    Paddy Power Betfair2017-10-12
  9. "Television Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Neutral Outlook
    Approves of CEO

    I worked at Paddy Power Betfair full-time

    Pros

    Solid Company. Good Pay. Interesting Industry. Fast Paced Environment. Television plus Horseracing plus Gaming website.

    Cons

    Disorganized and revolving door management at US office. Culture of blame others and not take responsibility. Morale is a problem since Management won't really listen to employees. Many legacy employees are being pushed out to make room for younger less qualified/ cheaper replacements.

    Continue reading
    Paddy Power Betfair2016-06-02
  10. "Poor communication"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Telephone Sports Broker in Malta, MT

    I worked at Paddy Power Betfair

    Pros

    easy going work atmosphere,friendly colleagues,good wage for local market,good working conditions excellent staff parking and canteen and eating facilities

    Cons

    poor communication from middle management about day to day running of business being kept in the dark all the time even about changes to working practices that were changing the same day

    Continue reading
    Paddy Power Betfair2015-11-22
Found 738 reviews