PagerDuty Reviews

Pros

Get to work with super-smart + passionate individuals. GSD culture in Engineering. Very supportive peers.

Guilt-free culture. If you are feeling sick and need to take a day off or work remotely, you can do that guilt-free. Within Engineering, most teams are split between SF, Toronto, and remote folks. It's very easy to WFH when you like, and there's a culture of trust.

Large enough to find like-minded folks interested in things you are interested in... There's a slack channel for almost any hobby/interest you can think of. Communities within PD meet weekly for random things like tea tasting, meditation, yoga, etc.

Leadership is fully committed to and gets Agile, not just within Engineering, but across the org.

Leadership is fully committed to diversity and creating a safe environment to be one's authentic self.

Advice to Management

PagerDuty is changing fast, feels like a new company every 6 months. Let's retain what's important to us + what makes us special as we continue to scale + grow.

Let's add 401k matching ASAP.

Let's look for interns at more than one university.

Pros

Great people, great company values, driven CEO, supportive colleagues, interesting work

Pros

Great technology, diverse and large customer base who love the platform, high growth, very visible CEO, focus on collaboration and most important, lack of douchebags. Attitude of most employees is very positive, hard working, willingness to get things done. This is a company employees want to tell their friends and family about and go out of their way to recommend and refer people to open roles.

Advice to Management

Continue to communicate regularly, keep your teams informed and engaged, focus on keeping the platform innovative while resilient, maintain the focus on diversity and inclusiveness.

Pros

This product has amazing potential in the market, and has grown significantly in the past few years.

Advice to Management

Look at all of the feedback given by previous and current employees to try and help with hiring capable managers who are empathetic and driven by employee success. Managers at this company are self-serving and point blank; should not be managers.

Pros

PagerDuty is really a rare bird. They genuinely care about their employees and customer relationships. They work diligently to build complex, highly skilled teams and work to partner with customers. So many companies focus on the sale and forget the real value which is the relationship. Likewise, they are focused on truly developing their staff. Not in a "check the box" way, but in a very genuine way. Absolutely the best company I have worked for. Very innovative and open to challenging the norm.

Advice to Management

Keep doing what you are doing. Focus on true partnership with customers and they will stay loyal.

Pros

PD is growing quickly and getting lots of press and attention. It's a nice company to have on your resume.

The company's making big strides in social good.

Pros

Fast growth, great coworkers, solid product, on-site lunches

Advice to Management

Have a more transparent culture. Culture is defined by inclusive behavior, compensation, promotions, and terminations.

Pros

* High investment in employees e.g. career architecture programs
* Fantastic ERGs (SisterDuty, RainbowDuty, etc.)
* Led by an amazing female CEO (Jennifer Tejada)
* Strong emphasis on Diversity & Inclusion initiatives (partnerships with various bootcamps such as Hackbright Academy and Code2040)
* Product itself is unparalleled in the industry

Pros

Everyone works together to create the best streamline of workflow. You'll always have someone on your back anytime you're stuck. Continuous support from team leaders and well managed atmosphere to keep your days delightful.

Advice to Management

Listen, Learn, Lead. We're all in it to win it.

Pros

The company walks the talk when they put people first! Every employee and leadership embodies our values and ways of working. There is also a great appreciation for diversity here. For a company of our size, I'm amazed by the inclusion and diversity initiatives we are working towards.