PagerDuty Reviews

Pros

Great product with good product-market fit.
Inclusive diverse employee population.
Agile, flexible, growth mindset - this is a company that is not afraid of experimenting and changing.
High energy levels and determination to get things done.

Advice to Management

Keep communicating and maintain the high levels of transparency

Pros

Diversity, Inclusive, work life balance. You will work with great people at a growing company with really great benefits. Free catered lunches every day and full breakfast on Wednesdays. Fully stoked kitchen with drinks, snacks, cereals and a large variety of items. Unlimited coffee, Kombucha, Cold Brew and you can even make your own premium hot brews!

Advice to Management

Engage teams to mingle together and facilitate opportunities for teams to talk to each other with team building activities.

Pros

Great working environment, awesome people. I made a ton of friends here and learned a lot. PagerDuty is serious about maintaining a healthy work/life balance, has a fantastic product and is absolutely the market leader. Their benefits are top notch, and they do their best to keep everyone happy.

Advice to Management

Let your engineering team do what they need to do in order to make the product maintainable for the long term! You have great short term vision but need to focus on product life beyond the skateboard.

Pros

Great work/life balance! Opportunities to learn and grow! Welcoming atmosphere and lots of driven people! One of my favorite companies to work for, hands down!

Advice to Management

Keep on hiring smart folks!

Pros

Amazing CEO. So much potential for growth in this industry. Fast growing company with great people.

Advice to Management

Don't get so enamored with new features that you muddle up the core value prop

Pros

Our product is really good...people in general like it. The company culture is fairly "sales centric" aka we do a lot of things that puts strains on other parts of the company but people tend to do those things with out complaint. Team is split into new business and current business. Management is solid from SVP - Director level, lots of experience taking companies to next level. Excited for future.

Management is encouraging of getting in front of customers and traveling in territory. Great win culture.

Advice to Management

Be sure to utilize the newer reps who came from outside. Set a level playing field as far as account mapping and quota responsibility.

Pros

Solid Exec Team that is Transparent
Community of Co-workers oozing with Passion
Superior Product and Impressive Customer Base
Great Benefits and Perks

Advice to Management

Stay consistent with your messaging (actions + words)
Ask what tools are needed for teams to be (more) successful

Pros

The people, the culture, the way the organization embraces innovation and encourages creative thinking.

Pros

People regularly ask me why I am still at PagerDuty after years at the company, and my answer is always the same: Product and the People. We are inventing a brand new product category and doing it with people who are highly capable and care about the company. This is not easy, but it is incredibly rewarding when you get to work on tough problems with competent and friendly coworkers.

Advice to Management

Be the stable foundation that we need to build a successful company. Bringing in more tenured executives has been great in increasing the stability around decisions made that cascade to every part of the organization.

Be as forth-coming as you can when your decisions affect multiple employees. Without the context, these decision seem arbitrary.

Pros

Essentially a flat organization where everyone's input is valued.

Advice to Management

Keep with the culture of employee involvement. Keep thinking big and inspiring the team.