Palm Restaurants Reviews | Glassdoor

Palm Restaurants Reviews

Updated November 17, 2016
20 reviews

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Full-time Part-time

3.7
Star Star Star Star Star
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John T. Bettin
6 Ratings

20 Employee Reviews

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  1. "Server"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Atlanta, GA
    Former Employee - Server in Atlanta, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Palm Restaurants full-time (More than 3 years)

    Pros

    Great Company
    Great regular guests
    Great Money

    Cons

    Not to many really.. The price point is a little high, but that keeps the bad clients out


  2. "Love this company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Waiter in New York, NY
    Current Employee - Waiter in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Palm Restaurants part-time (More than 3 years)

    Pros

    Promote from within, excellent management and work environment, team players, does not have a "corporate" feel to it

    Cons

    Can be overhwhmig to remember all of the things asked as a server ... Wine knowledge, food, up selling etc.

    Advice to Management

    Continue working in sync with your team. Just remmeber we are all here to have fun and make money. Show up to work with a big smile because it can really make a difference.


  3. "Server"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Server in Charlotte, NC
    Current Employee - Server in Charlotte, NC
    Recommends
    Positive Outlook

    I have been working at Palm Restaurants part-time (More than 3 years)

    Pros

    Very good tips, opportunity to earn prizes with sales contests, fun off site events, inexpensive employee meal programs

    Cons

    Unfair seating by management, over scheduled, no weekends off EVER, work every holiday INCLUDING CHRISTMAS DAY

    Advice to Management

    Please rotate servers fairly when seating, work some kind of rotation for Saturday's off once in a while, stop playing "favorites" with servers, respect us more and stop disciplining in front of each other


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  5. "Line Cook"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Palm Restaurants full-time

    Pros

    The staff is a good and fun to work with. It is a higher end steak house with a great wine selection.

    Cons

    A little pricy but you do what you pay for. Just like all restaurants, hit or miss on the wait staff.

    Advice to Management

    Continue to raise the bar for standards for both in the front of the house ( wait staff) as well as the back of the house (kitchen staff)


  6. "Company Enviroement"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in San Antonio, TX
    Former Employee - Server in San Antonio, TX
    Doesn't Recommend
    No opinion of CEO

    I worked at Palm Restaurants full-time (More than a year)

    Pros

    Good money for no education. Have to have good people skills.

    Cons

    Split shift, long nights, uniforms are impossible to keep clean. Expect to work 60 plus hours. Not family friendly.

    Advice to Management

    Better scheduling


  7. "The pal"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Tampa Palms, FL
    Former Employee - Server in Tampa Palms, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    There are a lot of celebrities and you can make great money.

    Cons

    The hours are long and you work holidays.


  8. Helpful (1)

    "Same ol' same ol' server"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server
    Former Employee - Server
    Doesn't Recommend
    Negative Outlook

    I worked at Palm Restaurants full-time (More than a year)

    Pros

    Comparable earnings to other fine dining, great money if you are looking just for a job as server. Insurance offered is nice, but not as good as you would think for a business of this scale. The company is still

    Cons

    Annoying uniform. The restaurant is very old school as well as most of the staff. Earning respect from coworkers is almost impossible. Servers are not paid extra to train- they make it a point to not go above and beyond for anyone new. Since the company is not publicly traded, there are a lot of policies that aren't properly presented to the employees. The company will favor the person who has been there for 20 years over someone who has been for 4years- no matter how wrong their actions were. It's disgusting. There is almost no room for growth either.

    Advice to Management

    Just because you worked in a restaurant for 35 years, do not think you know everything. Being close minded will get the restaurant nowhere. New hires aren't as willing to "stick it out"- new flash, the 80s are over.


  9. Helpful (5)

    "Should be 5 Stars"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Palm Restaurants full-time

    Pros

    Great product and great staff at store levels.

    Cons

    You work at the whim of a mad-man. Being a privately held group, the owner can do what he wants. He still believes this is the 50s and he makes personnel decisions that align with that theory. Hires strictly based on appearance and terminates on appearance, not performance as well. Hence, zero job security. His executive team is powerless if they want to keep their jobs and make promises they are not able to keep.

    Advice to Management

    The executive team, along with the office support staff are good people. The owner is an awful person. I hope they can keep their dignity and their morals working for that man,


  10. "Bartender"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bartender in Northbrook, IL
    Former Employee - Bartender in Northbrook, IL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Management Staff All friendly and professional

    Cons

    Non Really everything was very good

    Advice to Management

    Keep up the good work


  11. Helpful (3)

    "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager
    Former Employee - Assistant Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Palm Restaurants full-time (More than a year)

    Pros

    Amazing guests. Top notch, professional staff.

    Cons

    Some of the worst oversight by a company I've ever seen. Saw upper management 2 times in a year. No idea what actually happens in their restaurants. Horrible judge of talent.

    Advice to Management

    Change the ownership. Get some regional mangers in place. Get with the times before your left behind.



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