Palo Alto Networks Reviews | Glassdoor

Palo Alto Networks Reviews

Updated May 18, 2018
289 reviews

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3.8
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Palo Alto Networks President & CEO Mark D. McLaughlin
Mark D. McLaughlin
210 Ratings

289 Employee Reviews

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Pros
  • Company is growing fast, new phenomenal campus (in 16 reviews)

  • The working environment makes you feel welcomed and I couldn't be happier to be working for such a great company (in 17 reviews)

Cons
More Pros and Cons

  1. Featured Review

    Helpful (6)

    "World Class Leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Recruiter in Denver, CO
    Current Employee - Sales Recruiter in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Palo Alto Networks full-time (More than 3 years)

    Pros

    Anyone that values great leadership should want to be a part of Palo Alto Networks. The leadership of the organization is very much a "do as I do" organization and not a "do as I say" organization. True leadership is about inspiring people to become the best that they can be. This is done by leading by example and making time to connect with your people. This is not a management by spreadsheet organization. This is very much a lead from the front organization. They put the political agendas aside and come together to drive the business.

    Cons

    There aren't many. I'm challenged every day by working with the best of the best. I don't view this as a negative. I enjoy being challenged on a professional level. The bar is set very high and I'm ok with that. That' s the way that it should be when you hire the best in the business.

    Advice to Management

    Keep leading by example. Keep making time to connect with your people. Keep Palo Alto Networks an amazing place to work because we have hired the best and will continue to hire the best.


  2. "PANW FTW"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Santa Clara, CA
    Current Employee - Anonymous Employee in Santa Clara, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Palo Alto Networks full-time (More than 5 years)

    Pros

    -Excellent products and well thought out security platform and solutions.
    -Industry leader.
    -Nice campus with gym and decent food and snacks.
    -Engineering is open to new ideas and improvements from all to improve.
    -Innovation driven teams.
    -Company open to internal transfers to move around.

    Cons

    - Work life balance can be a challenge. It's a fast growing company. It's getting better than it used to be.
    - Work from home policy from Engineering could be better.
    - Priorities and tasks can shift quickly. You need to be able to work in a flexible dynamic environment.

    Advice to Management

    - Continue innovation to solve your customers problems.
    - Scale teams to support expectations.
    - Improve work from home policy.
    - Preserve the company culture from your founders.

  3. Helpful (3)

    "Engineering"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer
    Current Employee - Software Engineer
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Palo Alto Networks full-time (More than 3 years)

    Pros

    Decision making is pushed down to lowest levels to people who are closest to the work. Leaders are humble and approachable. Culture is real. It's a place where you can have many career opportunities because it is growing fast.

    Cons

    Leaders setting bad tone or where employees are not happy could be held more accountable.

    Advice to Management

    What you tolerate defines your culture


  4. Helpful (2)

    "Amazing product and company vision backed by an the best of the best."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in Minneapolis, MN
    Current Employee - Vice President in Minneapolis, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Palo Alto Networks full-time (More than a year)

    Pros

    The leadership and culture are second to none. Great compensation incentives and flexible work life balance. If you have an idea and it’s about doing what is right for the industry and customer, there is very little as far as role limitation or unwillingness to be heard.

    Cons

    none so far. I am sure there are pockets of issues as such with all companies but I have yet to see anything worth mentioning.

    Advice to Management

    Continue leading by example with an infectious conviction for what you are passionate for.


  5. Helpful (17)

    "Failing miserably"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Santa Clara, CA
    Current Employee - Anonymous Employee in Santa Clara, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Palo Alto Networks full-time

    Pros

    - The CEO is hands down an amazing CEO and his ability to motivate and lead people is world class.
    - The growth rates continues to impress, as reflected by the stock price
    - There are so many people who still believe in the potential of the company, who want to drive positive, meaningful change and believe in the company mission.

    Cons

    - HR is failing miserably in doing right by the people, right by the company and right by what the culture claims to be: transparent, collaborative, open and honest....it is none of these.
    - Employee issues are swept under the rug or ignored by HRBP’s who only care to manage up and couldn’t gain employee trust and confidence if they paid for it.
    - Mosaic Council - Palo Alto Networks’ sad attempt at Inclusion & Diversity. The I&D council is primarily all white, male execs, with some white females added to cover the “diversity” part. If anyone speaks up or expresses concern with the initiative, charter or council, they are labeled “negative”, “not onboard” or brought to leadership as a “concern” or “issue”.
    - No inclusion & diversity of culture, race and ethnicity at the leadership levels. "I&D" at Palo Alto Networks almost exclusively means "gender" or "women".
    - Base and bonuses are low and not competitive by industry and geographical standards. Stop using RSU’s as some carrot on a stick. These only matter to exec levels and to those who joined the company 4+ years ago. Yes, you have started looking at those recently but you are moving too slow and losing your best employees to startups who recognize the shortage of talent in our industry and who are willing to pay well for that shortage and experience.
    - Very few leadership opportunities (Manager, Director and above) go to internal employees who have put in the time and dedication. Many of the current execs have been “homegrown” and were groomed into their leadership positions, yet they have sadly forgotten to pull others up along the way and believe that growing and scaling a company is a skill and experience that only others from outside the company are capable of providing. If that is truly the belief, then there are legacy execs who should be replaced.
    - A fundamental lack of leadership, skill and experience at some of the highest levels - there are many in senior leadership positions who are failing miserably by all measures: performance, objectives, feedback from their teams and cross-functional partners. What is exec leadership’s and HR’s responsibility for keeping a pulse on this? What is being done to address these swiftly and precisely?
    - Zero accountability or ownership by exec leadership and/or HR to do anything about the rapidly deteriorating culture and concerns raised by an alarming amount of people in the same organizations. Why are some orgs like Services & Support seeing alarming attrition at all levels compared to others like Product or Engineering?
    - Not walking the walk, just talking the talk - There is A LOT of discussion being pushed down from the top about an "open, honest, transparent culture". If leadership and HR were actually practicing what they are preaching, then great, but they are not. It's this crazy, Jonestown punch they are trying to convince others to drink and doing everything to the contrary. Accept that fact that Palo Alto Networks is no longer that; stop preaching what you want the employees to believe, take responsibility and accountability for what the culture has become, embrace it and move on.

    Advice to Management

    More employees than you realize are watching and talking about what you are, and more importantly, are not doing. What is it going to take for you to act before something becomes a legal issue or goes public in a very bad way?

    HR....if you really want to make an immediate and positive impact, send out an independent, third party, 360 employee survey where employees can provide anonymous feedback for all levels, ESPECIALLY for leadership and their HRBPs.

    It’s not too late...I for one still believe in the company’s ability to turn things around for the better, but serious, meaningful change needs to come, and come fast. That is the only way you will begin to regain employee trust and confidence and get the engagement you are seeking. Until you do that, you will continue to see people leaving at alarming rates and read reviews such as these.

    Hey Mr. CEO, Mr. President and Ms. CHRO - your people are counting on you. It’s time to ask the difficult, honest questions. Your people and the great company that as been built deserve it.

    Good luck!


  6. Helpful (6)

    "Growing Pains - Don't forget the employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Palo Alto Networks full-time

    Pros

    - Company mission is bullet proof and the products are doing well in the market
    - Stock price is continuing to perform well
    - CEO is committed to the cause and genuinely seems to care about the people in the company

    Cons

    - Management/executive leadership has been promoted within and is not necessarily skilled in how to move a company of this size forward
    - Management/Executive management is out of touch with the people and what the culture IS versus what they say it is
    - There are very few promotions from within for key roles and they continue to bring in people from the outside - career paths are limited
    - HR is not playing their position well - HR Business Partners are more concerned with managing up than representing the employees/people
    - When employees are brave and courageous enough to do the right thing and speak up and share their opinions (open door policy?) they are the labeled as negative and more often than not that ends their growth within the company
    - Managers (Directors, Sr Directors, etc) have inappropriate behavior and that is not handled with rigor

    Advice to Management

    Your people are supposedly your best asset. Walk the walk while talking the talk. Pulse the org. Listen to the feedback people are giving and consider that you may have a culture/leadership issue and address it.


  7. Helpful (10)

    "What happened to the culture?"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Santa Clara, CA
    Former Employee - Anonymous Employee in Santa Clara, CA

    I worked at Palo Alto Networks full-time (More than 5 years)

    Pros

    Some smart people, good company events, a lot of swag and nice new digs...

    Cons

    Used to be a great collaborative place to work where I could voice my opinion about what was or wasn't working, but now it's all about the politics. We used to have at least a couple HR people who cared about the teams and tried to help, but they've been run out of the company or fled. Now there is no one who listens to the employees who isn't playing their own political game.

    Too much cronyism across the company. You have to be part of the "in" crowd to get ahead, and while some of the execs think people don't see it, it is blatantly clear that being one of the boys, is more important than being good at your job.

    Advice to Management

    Get real about actually evaluating people on their abilities and not their connection to the upper management. No one trusts HR and that's part of the problem.

  8. "Talent Acquisition"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Talent Acquisition
    Current Employee - Talent Acquisition
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Palo Alto Networks full-time (More than 3 years)

    Pros

    - Great people to work with
    - Lots of ownership within the team
    - Very collaborative

    Cons

    - Becoming more process oriented


  9. Helpful (1)

    "Great technology and lots of opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Palo Alto Networks full-time

    Pros

    I've been in Engineering for 8+ years and Palo Alto Networks is still a place where you can solve interesting problems, own tough challenges, and grow as an engineer.

    Cons

    There are a lot of things going on, so you need to be adaptable to new items and handle a number of things at the same time.


  10. "Territory Corporate Sales Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Palo Alto Networks full-time

    Pros

    Culture, Leadership, and a company that truly takes care of its employees. Stock options, best benefits of any company, and pay is next to none.

    Cons

    There are no cons to working at PANW. You are with a world class organization that takes care of its own.

    Advice to Management

    Management has adjusted from a hyper-growth company to a company that is now looking to disrupt itself, to position PANW and the leading Network Security Provider for the whole world.


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