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Pamlab Reviews

Updated November 20, 2017
22 reviews

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2.8
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Eric Wingerter
5 Ratings

22 Employee Reviews

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  1. "metabolic specialist"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA

    I worked at Pamlab full-time (More than a year)

    Pros

    some of the best friends i ever met!!!

    Cons

    salaries on low end for new hires

    Advice to Management

    increase salaries especially starting base


  2. "Took care of me for 3 years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Pamlab full-time

    Pros

    The benefits are pretty awesome, the work was fun, & I learned a lot

    Cons

    Sometimes they have a bad supervisor but usually re train or replace them,

  3. "Client Service Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Service Representative in Spokane, WA
    Current Employee - Client Service Representative in Spokane, WA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Pamlab full-time (More than a year)

    Pros

    all ways something new to learn
    opportunity for growth
    many shift options
    decent benefits

    Cons

    managers in this department are not well organized, you get two different answers for the same question.
    there is no dedicated trainer the manager train new employees in between their other duties and there is so much to learn they don't consider you out of training for a full year.
    there are standard operating procedures but in this department, there are always two or three exceptions to the rules you have to learn simply by experience.
    the pay is not nearly equivalent to the tasks required of you. As a client service rep you will be required to not only do your job but often times other departments work as well.

    Advice to Management

    Get a dedicated trainer. don't just try and train people in between your other duties as a manager.
    Get on the same page. If someone asks two different managers the same question you should be able to give the same or similar answers.


  4. "Customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Spokane, WA
    Current Employee - Customer Service Representative in Spokane, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Pamlab full-time (More than 3 years)

    Pros

    Good benefits and decent pay

    Cons

    The company takes no responsibility for it's mistakes and puts the blame all on their patients.


  5. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Pamlab full-time

    Pros

    A lot of growth prior to Nestle acquisition

    Cons

    Leadership team is a narcissistic joke

    Advice to Management

    Pay the bills with this job while you pursue your next step


  6. "Clueless"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Mandeville, LA
    Former Employee - Anonymous Employee in Mandeville, LA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Pamlab full-time (More than 5 years)

    Pros

    Many of the people I worked with but most of them are gone now. Eric, the former CEO left long ago. Nestle didn't have a clue and ran off many of people who made it a success. Nestle has since sold what's left of the company. Great products! Good folks in the manufacturing group.

    Cons

    Not sure the damage done can be fix by the nestle appointed management left, especially in finance. Of course, sr finance always was operationally clueless anyway. Everyone else was to blame.

    Advice to Management

    Sell it back to the original owner and then resign!


  7. Helpful (3)

    "Nestle Health Science-Pamlab"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Pamlab full-time

    Pros

    Middle management mostly good leaders. Some very talented brand leaders as well as sales managers. Many hard working sales representatives. Solid individuals who work well as a cross-functional team in the Covington, LA home office.

    Cons

    Formerly a local, privately owned company. In a 2013 acquisition, Pamlab was purchased by Nestle Health Science. This turned out to be unfortunate for employees and the community, although this was no apparent immediately. NHSc dismantled the organization in just 3 short years: hundreds of employees affected by personnel layoffs, withdrawn support for local community projects (i.e. Habitat for Humanity, etc...), and Nestle Health Science VPs who commuted from New Jersey providing.no real sense of commitment to the people or the organization. Nestle Health Science sold the company this year to an Italian company, Alpha Sigma

    Advice to Management

    Nestle and some Pamlab executives appeared to be disconnected from the employees. Employees, those in the trenches, can be your greatest asset. They have lots of ideas. There was understandable concern over the company P&L but much less concern around employee motivation and company morale. Employee surveys revealed enormous interest on the part of employees to work as a team to address/resolve these problems. Lots of positive soundbites from executives but very few actionable objectives to do so. Losing Rx status and insurance reimbursement for products was the nail in the coffin. Pamlab and Nestle executives just could not turn the business in a positive direction and therefore sold the company.

  8. Helpful (3)

    "Patient Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Patient Service Representative in Mandeville, LA
    Current Employee - Patient Service Representative in Mandeville, LA
    Recommends
    Negative Outlook

    I have been working at Pamlab full-time (More than a year)

    Pros

    Great co-workers and I feel like my contribution to the team makes an impact on the business. Would happily stay if I could.

    Cons

    Not enough contracts with different manufacturers. Our primary manufacturer is having rumors go around about moving OTC and they own our pharmacy so it seems BDH may be closed or who knows what. No response from Pamlab but the writing has been on the wall with their lack of response. It's really a shame as BDH has exceeded sales goals consistently. But insurance changes are still putting Pamlab deep in the red despite the phenomenal double digit growth of BDH.

    Advice to Management

    Pray the doors stay open.


  9. Helpful (1)

    "Marketing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing in Seattle, WA
    Former Employee - Marketing in Seattle, WA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Pamlab full-time (More than 10 years)

    Pros

    Friendly, helpful, mission driven HR department and co-workers

    Cons

    growing pains like everyone else in the healthcare industry, getting more impersonal, downsized lost a good job.


  10. Helpful (2)

    "Uncertainty"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I have been working at Pamlab full-time

    Pros

    Learn a lot. Perform substantive tasks with autonomy.

    Cons

    Not always brought into the loop when necessary.

    Advice to Management

    Truly notice those that do their jobs and others that just float by. The lack of "noticing" makes for unhappy employees.


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