Pampered Chef Reviews | Glassdoor

Pampered Chef Reviews

Updated March 28, 2017
33 reviews

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3.0
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Pampered Chef CEO Tracy Britt Cool
Tracy Britt Cool
4 Ratings

33 Employee Reviews

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Pros
  • cooking, fun, free products, and training (in 16 reviews)

  • Great products and you can get them at a discount or for free if you sale so much product (in 12 reviews)

Cons
  • Direct sales has exploded and sometimes it's challenging to turn people on to hosting because they are burnt out on direct sales in general (in 5 reviews)

  • This company is going through a period of a lot of change (in 3 reviews)

More Pros and Cons

  1. Helpful (1)

    "Strong on Oracle Talents, Light on Interpersonal Skills"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - BI Analyst in Addison, IL
    Former Contractor - BI Analyst in Addison, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Pampered Chef as a contractor (Less than a year)

    Pros

    The IT shop was clearly a solid Oracle outfit. There were several competent individuals on the BA, BI, QA, and DBA teams.

    Cons

    For a large IT department, there were problemaric interpersonal deficits. Certain individuals did not work well with each other due to cultural divisions. Members of the BA team didn't work well with BI or QA. Members of QA didn't interact well with BI or BA team. This resulted in spending a lot of time diffusing conflict.


  2. Helpful (11)

    "M"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Addison, IL
    Current Employee - Anonymous Employee in Addison, IL
    Doesn't Recommend
    Neutral Outlook

    I have been working at Pampered Chef full-time (More than 8 years)

    Pros

    Great products, great coworkers

    Cons

    Management keeps changing, no consideration of your workload

    Advice to Management

    Give breathing room to your coworkers.


  3. Helpful (2)

    "Sales Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Consultant in Atlanta, GA
    Former Employee - Senior Consultant in Atlanta, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    loved the products, lots of mentoring and great people in most organizations

    Cons

    a lot of work to try to keep parties booked, products change twice a season, some items are available in stores cheaper, some new products just appeal to many people

    Advice to Management

    don't add new products just for the sake of saying there are new products for the season, make sure they are really products that do something that I can't do already with what I have in my kitchen

    Pampered Chef Response

    Sep 18, 2016 – Chief People Officer

    Thanks for your feedback. We always appreciate hearing what you have to say, and we are focused on delivering a great experience for our consultants, customers, and coworkers. We continue to work ... More


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (6)

    "Good Intent, Challenging Business"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Addison, IL
    Former Employee - Anonymous Employee in Addison, IL
    Negative Outlook
    No opinion of CEO

    I worked at Pampered Chef full-time

    Pros

    Strong backing so there is time to improve. Lots of constructive change. Really strong, high value products. Meaningful work designed to strengthen families.

    Cons

    The business is challenging for a Consultant to do -- lots to learn (too much), lots of work to conduct shows and build/train teams.

    Advice to Management

    Spend more time thinking about how the business of being a consultant works in a changing climate.

    Pampered Chef Response

    Jun 28, 2016 – Chief People Officer

    Thanks for your feedback. That's why we're doing extensive research with our consultants and consumers to understand what's working, what's not and then continually re-evaluate that feedback against ... More


  6. Helpful (4)

    "Executive Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Executive Director in New York, NY
    Former Contractor - Executive Director in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Pampered Chef as a contractor (More than 10 years)

    Pros

    Excellent training systems in place. Quality products to sell for the most part. Good reports available to leaders for tracking.

    Cons

    Corporate office does not listen to the field. Worst pay in the DS industry. As you advance in title, you actually lose money. Computer system constantly has issues. I could go on.

    Advice to Management

    Listen to your field. You have some really great people but you think you know better than the people that actually do the job. Instead you worry about what others are doing. Fix your own programs.


  7. Helpful (7)

    "Not sure if we're going to make it to our destination"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Addison, IL
    Current Employee - Anonymous Employee in Addison, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Pampered Chef full-time (More than 5 years)

    Pros

    Beautiful work space with new open floor concept
    Fitness room
    Healthy rewards program
    Matching 401k
    On site lunch vendors
    Generous with products
    Nice people in general

    Cons

    Low wages unless you are in management or IT
    Technologically inept, internal processes to website - seems beyond current IT capability
    Does not take into consideration consequences of policy change when dealing with consultants
    Consultants do not seem happy and they are the life blood and that is making employees nervous
    Trying to reinvent, but consultants are not on board

    Advice to Management

    Take time to speak to more tenured employees who have experience with consultants before making changes - especially with upper level directors. Level the wage field between salaried & hourly employees.


  8. Helpful (6)

    "Solution Center"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Solution Center Representative in Addison, IL
    Current Employee - Solution Center Representative in Addison, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Pampered Chef (More than 8 years)

    Pros

    The people are what make it worth it.

    Cons

    Management does not have a clue


  9. Helpful (3)

    "Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Wheaton, IL
    Former Employee - Anonymous Employee in Wheaton, IL
    Neutral Outlook

    I worked at Pampered Chef (More than 10 years)

    Pros

    Great company to work for. When the company was doing well they always had great perks and provided a great work environment.

    Cons

    The company is struggling financially so there have been a lot of lay offs. Coworkers are leaving because of the lack of leadership at the moment. Company is under a lot of restructuring so lots of unanswered questions for now.

    Advice to Management

    Listen to your coworkers.


  10. "They love their silos"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Project Manager in Addison, IL
    Former Contractor - Project Manager in Addison, IL
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Pampered Chef as a contractor (Less than a year)

    Pros

    Company has been in business a long time. Many of the longtime employees care about the company and value the products. Very nice facility/office space.

    Cons

    Departments do not like share information or communicate with each other even when doing so would greatly benefit everyone. Politics!!!! This person doesn't like that person so they reject or delay deliverables from the person's department. Excellent employees are being driven away from the company because of internal politics.

    Advice to Management

    Do more to promote a team environment across departments and stop bad-mouthing each other in front subordinates.


  11. "On the upswing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Digital Communications Manager in Aurora, IL
    Current Employee - Digital Communications Manager in Aurora, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Pampered Chef (More than a year)

    Pros

    Transparency and open floor plan

    Cons

    Shoddy (at best) Senior Director level

    Advice to Management

    Lose the Sr. Managers ASAP



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