Panalpina Reviews | Glassdoor

Panalpina Reviews

Updated September 12, 2017
196 reviews

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2.8
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Panalpina President & CEO Stefan Karlen
Stefan Karlen
10 Ratings

196 Employee Reviews

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Pros
  • A good company to start a career/a lot to learn/good benefits (in 8 reviews)

  • Good company to work for, great atmosphere (in 7 reviews)

Cons
  • New top management equals chaos and crisis (in 7 reviews)

  • High turnover of operational customer service reps (in 5 reviews)

More Pros and Cons

  1. "Ground Transportation Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Panalpina full-time

    Pros

    Competitive salary, great teams to work with

    Cons

    No way of moving up within the company without knowing someone


  2. "Entry Writer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Entry Writer in Charlotte, NC
    Former Employee - Entry Writer in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Panalpina full-time (More than 5 years)

    Pros

    Great place to learn. I can say you will be exposed to a lot take advantage of the opportunities. A Brokers License is required in order to climb the corporate ladder. Plus a great group of people to work with.

    Cons

    Be prepared to log some hours on the weekend as needed.

    Advice to Management

    Come out on the floor and say Hello to everyone.

  3. "exhausted from change"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Panalpina full-time

    Pros

    some of the people the best i have worked with.

    Cons

    no stability, no loyalty, unrealistic expectations and overworked.

    Advice to Management

    stop making changes and stick to something long enough to see if it works and 6 months is not long enough. pay attention to details how else do you know how to steer the company.


  4. "Good Comapany"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Panalpina full-time

    Pros

    Nice place to work, very respectful.

    Cons

    Hard to grow as a professional.


  5. "No long term career expectations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Charleston, SC
    Current Employee - Anonymous Employee in Charleston, SC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Panalpina full-time (More than a year)

    Pros

    Kind people. Hard workers. OK atmosphere. Local branch manager stays positive despite adversity and gives good support to his staff.

    Cons

    Panalpina has become a data entry driven company. There is little knowledge left at a local level. Those with knowledge of operations seem to get overworked and their dedication goes unrewarded. Difficult to move up since most employees are assigned single function roles. Many processes are outsourced to business centers in other countries and there is little sense of teamwork among coworkers and other business units or business centers. Not the place to go if you have long term career goals. High employee turnover rate.

    Advice to Management

    Upper management only cares about the bottom line regardless of how hard employees work to make improvements. Until upper management begins to listen to the struggles of operations staff turnover will continue to be a problem across the US.


  6. Helpful (2)

    "Panalpina"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Panalpina full-time (More than 8 years)

    Pros

    Pay is good. Employee Bonus and Reward programs available. Financially stable company to work for. Good health care benefits.

    Cons

    This company takes no consideration for family life. The amount of hours this company expects you to work are extreme. They try to keep their costs down by hiring as few people as possible which causes overwhelming work load for the employee. For being a financially successful company it is beyond me why they refuse to hire enough staff needed for the job. Many employees are burned out and unhappy working here. Upper management has been approached concerning these issues and no corrective action steps were taken by them. Very poor upper management

    Advice to Management

    Instead of bad mouthing the desk level employee to other stations for not getting the job done, please take responsibility for your own action and hire enough people . Please stop taking advantage of people working through their weekends on a regular basis just to get the job accomplished.


  7. "import / enrty writer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Entry Writer in Elk Grove Village, IL
    Former Employee - Entry Writer in Elk Grove Village, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Panalpina full-time (More than 10 years)

    Pros

    Paid for unused sick days. Christmas bonus.

    Cons

    Over worked, high turn over. We went 5 years without raises.

  8. "customs broker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Panalpina full-time

    Pros

    Great people, lots of learning opportunities, if you get a good branch you will do well.

    Cons

    Some branches are overworked but it's part of the industry.


  9. "Account manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Panalpina full-time

    Pros

    Its a global company with international opportunities, the salary is somehow fair in the industry.

    Cons

    the management team does not communicate very well, there is lack of recognition and retention for good performers

    Advice to Management

    Improve the internal communication and recognition of employees


  10. "Panalpina"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales
    Current Employee - Sales
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Good hard working people work here. Good transparency on local level. Standard benefits. 401K matching/FSA/HSA etc. Offers standard PTO packages for USA. Annual reviews with Bonus structure most years if budget is met.

    Cons

    Poor career development. High turnover of operational customer service reps. High turnover of sales managers. Lack transparency on global or regional level. Bigwigs are also changing year over year. Has been out sourcing dept and jobs to Manila the past few years.

    Advice to Management

    Invest in your employee's. This includes salary & career pathing. Invest in their health and happiness.


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