Panera Bread Reviews in Boston, MA | Glassdoor

Panera Bread Boston Reviews

Updated May 21, 2017
23 reviews

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Boston, MA

3.2
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Approve of CEO
Panera Bread CEO Ronald Shaich
Ronald Shaich
8 Ratings

23 Employee Reviews

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Pros
  • Flexible Shifts, fast paced environment, discount on food (in 279 reviews)

  • Flexible hours, good job to have as a first job or s job for high school or college students (in 194 reviews)

Cons
  • Don't feel like the amount of work is equivalent to the pay (in 73 reviews)

  • Work life balance is very tough, but is often reflective of the manager's abilities (in 65 reviews)

More Pros and Cons

  1. "Okay Job but not for the long run"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Trainer in Boston, MA
    Former Employee - Associate Trainer in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Panera Bread full-time (More than 3 years)

    Pros

    Good food
    Some good people that you get to work with
    You'll learn a lot at the beginning

    Cons

    They'll tell you they want you to advance and then you won't get anywhere with it.
    A LOT of unnecessary drama to deal with.
    Some customers can be rude sometimes.

    Advice to Management

    Make sure your employees are happy and don't tell them that you'll get a promotion just to not give it to them after 4 years.


  2. "If you're looking for a refreshing escape from the typical food service restaurant, this ain't it."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Trainer in Boston, MA
    Current Employee - Associate Trainer in Boston, MA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Panera Bread full-time (More than a year)

    Pros

    Panera is one of the faster-growing companies in the stock market at the moment. Investing in Panera is a pro.
    Relatively organized website to view your own employee information (payslips, tax documents, coupons, etc.)

    Cons

    Like every other food service restaurant, most places can be described as mismanaged with a general lack of communication and sense of teamwork. But if you want better workers, pay them better,

    Advice to Management

    If you want better workers, either bump up current, hard-working employee's hourly rates, or simply hire better workers.

  3. "Poor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Boston, MA
    Former Employee - Assistant Manager in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Panera Bread (Less than a year)

    Pros

    Some good people, salary bonus can be OK, mostly clean work environment. People generally like the concept.

    Cons

    Poor quality of life. Long hours. Busy city cafe means always looking for help and working with lots of inexperienced employees


  4. "Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Research Associate in Boston, MA
    Former Employee - Research Associate in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Panera Bread part-time (More than a year)

    Pros

    Loved this company. They treat you really well and have a great mission. Good to their customers. Not too cheap. I know plenty of people who became managers and now make great money.

    Cons

    There we'rent many downsides. It's a restaurant so naturally it's tough.

    Advice to Management

    Keep up the good work. Make sure employees are happy.


  5. "Shift supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Manager in Boston, MA
    Former Employee - Shift Manager in Boston, MA
    Doesn't Recommend
    Neutral Outlook

    I worked at Panera Bread (More than 5 years)

    Pros

    It was a great company to work for before PR management took over

    Cons

    Communication lacks. Associates are not acknowledged much by upper management

    Advice to Management

    Be good to your employees.. They are the root of your success or failure


  6. "Panera Breas"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Boston, MA
    Current Employee - General Manager in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Panera Bread full-time (More than a year)

    Pros

    The company has undergone substantial changes in the Boston area in the last 12 months but has made great efforts to maintain their integrity and take care of employees and customers.

    Cons

    Customers have a perception of a full service establishment yet Panera is a fast casual concept. This creates some brand identity issues for the customers.


  7. "This Week in Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Supervisor in Boston, MA
    Former Employee - Shift Supervisor in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Panera Bread (More than a year)

    Pros

    Nice and friendly associates, coffee, decent wages

    Cons

    Disorganized management, stressful environment, care more about ticket times than quality or happiness of employees, understaffed

    Advice to Management

    Train management from within instead of hiring from outside, have managers work on line until comfortable and able to keep up with other associates,

  8. Helpful (1)

    "Attorney"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Attorney in Boston, MA
    Current Employee - Attorney in Boston, MA
    Recommends
    Neutral Outlook

    I have been working at Panera Bread full-time (More than 8 years)

    Pros

    flexible hours family friendly workplace

    Cons

    there islimited growth potential in legal field


  9. "Part time panera job"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA

    Pros

    Free food, people are nice and helpful

    Cons

    Hetic, cleaning, have to stay back and clean

    Advice to Management

    Was alright


  10. "Eh."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Trainer in Boston, MA
    Current Employee - Associate Trainer in Boston, MA
    Doesn't Recommend

    Pros

    I enjoy some of my co-workers. It's always busy which I enjoy because it helps the time fly.

    Cons

    Management isn't always the best. They can sometimes play favorites. If it says you're scheduled till a certain time please expect to never get out at that time, usually you're there later.


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