Panera Bread Reviews in Boston, MA | Glassdoor

Panera Bread Boston Reviews

Updated January 17, 2017
20 reviews

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Boston, MA Area

4.0
Star Star Star Star Star
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Panera Bread CEO Ronald Shaich
Ronald Shaich
7 Ratings

20 Employee Reviews

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Pros
  • Flexible Shifts, fast paced environment, discount on food (in 198 reviews)

  • Free drinks, tips of you're a Cashier or a Food runner, flexible hours, great environment (in 172 reviews)

Cons
  • Not enough pay for the amount of work (in 69 reviews)

  • Current benefits, long hours can be strenuous (in 153 reviews)

More Pros and Cons

  1. "Great company with old corporate habits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Financial Analyst in Needham, MA
    Current Employee - Senior Financial Analyst in Needham, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Panera Bread full-time (More than 3 years)

    Pros

    Great leadership
    Great culture
    Decent pay

    I wonder why there's a word minimum criteria in this field, I guess I need to write smth else

    Cons

    Horrible benefits
    Very long hours

    I wonder why there's a word minimum criteria in this field, I guess I need to write smth else


  2. "worker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Lynnfield, MA
    Former Employee - Anonymous Employee in Lynnfield, MA
    Recommends

    Pros

    i could always get free panera!

    Cons

    poor hours usually worked nights and weekends


  3. "Panera Bread"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Walpole, MA
    Former Employee - Sales Associate/Cashier in Walpole, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Panera Bread (More than a year)

    Pros

    Friendly staff and environment to work in

    Cons

    Work a lot of hours


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Okay Job but not for the long run"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Trainer in Boston, MA
    Former Employee - Associate Trainer in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Panera Bread full-time (More than 3 years)

    Pros

    Good food
    Some good people that you get to work with
    You'll learn a lot at the beginning

    Cons

    They'll tell you they want you to advance and then you won't get anywhere with it.
    A LOT of unnecessary drama to deal with.
    Some customers can be rude sometimes.

    Advice to Management

    Make sure your employees are happy and don't tell them that you'll get a promotion just to not give it to them after 4 years.


  6. "Part Time Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Panera Bread Associate in Waltham, MA
    Former Employee - Panera Bread Associate in Waltham, MA

    I worked at Panera Bread part-time (More than a year)

    Pros

    Good food, employee discount, easy to switch to a different role if current one doesn't suit you

    Cons

    A lot depends on what kind of managers you have


  7. "customer associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Swampscott, MA
    Former Employee - Anonymous Employee in Swampscott, MA
    Recommends

    I worked at Panera Bread part-time (More than 3 years)

    Pros

    Fun place and fast pace

    Cons

    None that I can think of


  8. "Line Worker/Barista/Trainer"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Waltham, MA
    Former Employee - Anonymous Employee in Waltham, MA

    I worked at Panera Bread (Less than a year)

    Pros

    Being a trainer definitely gives you more opportunities to make a difference.

    Cons

    Not having a well trained staff surrounding you can definitely lead to frustrations.


  9. "Associate Trainer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Lowell, MA
    Former Employee - Sales Associate in Lowell, MA

    I worked at Panera Bread full-time (More than 8 years)

    Pros

    schedule flexibility, food, nice co workers, regular customers

    Cons

    pay is awful for the amount of non sense you have to put up with, and also no real respect from management above general managers


  10. "Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Research Associate in Boston, MA
    Former Employee - Research Associate in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Panera Bread part-time (More than a year)

    Pros

    Loved this company. They treat you really well and have a great mission. Good to their customers. Not too cheap. I know plenty of people who became managers and now make great money.

    Cons

    There we'rent many downsides. It's a restaurant so naturally it's tough.

    Advice to Management

    Keep up the good work. Make sure employees are happy.


  11. "Panera Breas"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Boston, MA
    Current Employee - General Manager in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Panera Bread full-time (More than a year)

    Pros

    The company has undergone substantial changes in the Boston area in the last 12 months but has made great efforts to maintain their integrity and take care of employees and customers.

    Cons

    Customers have a perception of a full service establishment yet Panera is a fast casual concept. This creates some brand identity issues for the customers.



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