Panera Bread Reviews | Glassdoor

Panera Bread Reviews

Updated July 19, 2017
774 reviews

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Panera Bread CEO Ronald Shaich
Ronald Shaich
161 Ratings

774 Employee Reviews

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Pros
  • Flexible Shifts, fast paced environment, discount on food (in 256 reviews)

  • Flexible hours, good job to have as a first job or s job for high school or college students (in 185 reviews)

Cons
More Pros and Cons

  1. Helpful (1)

    "Accuracy matters. Attention to detail is important. Management is poor."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Catering Specialist in Farmington Hills, MI
    Former Employee - Catering Specialist in Farmington Hills, MI
    Doesn't Recommend
    Disapproves of CEO

    I worked at Panera Bread part-time

    Pros

    Everyone is very hard-working. Corporate catering is very demanding.

    Cons

    Some of the management staff was nice. My experience was overshadowed by some very abusive managers.One even threatened the drivers about their jobs from the screaming and yelling comments from the office to the staging areas. I've even found some of them giving me some very dirty looks. Morale, particularly of the drivers, is very poor.

    Advice to Management

    Training managers to become managers. Encourage employees rather than beat them down. Top manager needs to control of management.


  2. Helpful (3)

    "Poor Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hourly Associate in Orange Park, FL
    Current Employee - Hourly Associate in Orange Park, FL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Panera Bread part-time (More than a year)

    Pros

    Some of my team members were awesome!

    Cons

    Management would say how great you are and then talk poorly about you to other associates. Also they would say that they see you moving up in the company and say you deserve a pay increase but be to cheap to actually give it.

    Advice to Management

    Everything was great until they thought is was a good idea to get a new GM. Actually do what you say you are going to do. Also don't talk crap about your associates to other associates that is very unprofessional.

  3. "Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate in Stow, OH
    Current Employee - Associate in Stow, OH
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Panera Bread part-time (More than 3 years)

    Pros

    Great coworkers and flexible hours

    Cons

    Even lower pay than fast food joints like McDonald's and Wendy's
    Raises near nonexistent in my 4 years working there
    Only 50% off food as an associate, no discount when you don't work that day
    Only stayed due to having fun coworkers

    Advice to Management

    Give $1 raises so you can at least be at the level that places like McDonald's and Wendy's pay
    Give your employees a better discount on food; it is a relatively small cost but it will go a very long way towards building good will


  4. "Lack of leadership and organization"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor in Scottsdale, AZ
    Current Employee - Shift Supervisor in Scottsdale, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Panera Bread full-time (More than 3 years)

    Pros

    Flexible schedule, clean environment

    Cons

    Compensation, unrealistic expectations, lack of communication, little growth opportunity, overworked

    Advice to Management

    Focus more attention on associate development. Follow systems as they are intended to be used to achieve greater success.


  5. Helpful (1)

    "Night Baker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Night Baker in Washington, PA
    Current Employee - Night Baker in Washington, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Panera Bread full-time (More than 10 years)

    Pros

    It's a night shift and I find the job relatively easy

    Cons

    There is a lack of integrity and transparency from the management team. They are slow to address any inquiries from the staff, in fact they will avoid unless you are able to force them to do otherwise

    Advice to Management

    Communication and honesty would go a long way towards improving relations with current employees.


  6. "Bakery"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Jupiter, FL
    Former Employee - Anonymous Employee in Jupiter, FL

    I worked at Panera Bread part-time

    Pros

    Some coworkers were easy to get along with, training is good

    Cons

    Other coworkers were really petty and the management just sat in the back, even when it was really busy and we needed help up front

    Advice to Management

    Get it together


  7. Helpful (1)

    "Understaffed and overstressed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier/Barista in Marietta, GA
    Current Employee - Cashier/Barista in Marietta, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Panera Bread part-time (Less than a year)

    Pros

    There's good pay (but you negotiate for yourself), clean environment relatively free of hazards, half off of meals, and kind of flexible scheduling. The staff at mine has mostly been there for several years, so they must be relatively happy with it.

    Cons

    Worst and rudest customers, long grueling shifts (8-9 hours, 5:30am-3pm), understaffed so that you have to run several stations alone, and other workers seem to be insanely competitive and will purposefully embarrass each other and me in front of customers. Lastly, training never actually happened- they just put me in right away and I figured it out. My third day I opened the store alone.

    Advice to Management

    Support the front more, hire more people, and train better.

  8. Helpful (1)

    "It's a way to make money."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate in Manhattan, KS
    Former Employee - Associate in Manhattan, KS
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Panera Bread part-time (Less than a year)

    Pros

    Great learning opportunity. Lots of hours available, and pays more than minimum wage. Decent food. 70% employee discount while you're on the clock.

    Cons

    Management is unprofessional and willing to cut corners to make things go their way. Don't expect them to respect your availability.

    Advice to Management

    Be more understanding towards your good employees and more strict with your employees that need work.


  9. Helpful (1)

    "Management was odd"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Line Cook/Cashier in Westland, MI
    Former Employee - Line Cook/Cashier in Westland, MI
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Panera Bread part-time (More than a year)

    Pros

    They have a great discount
    The pay isnt horrible

    Cons

    Gets boring quite easily
    Rushes are sometimes unorganized
    Upper management rarely came in
    When they did, it was for show

    Advice to Management

    Be more open with your employees


  10. "Line Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Line Associate in Butler, PA
    Former Employee - Line Associate in Butler, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Panera Bread part-time (More than a year)

    Pros

    Employee discount gets you 50% off of food while working.

    Cons

    Management is awful and doesn't respect their employees.


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