Papa John's Reviews in Atlanta, GA | Glassdoor

Papa John's Atlanta Reviews

Updated July 13, 2017
44 reviews

Filter

Filter

Atlanta, GA Area

3.6
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Papa John's Founder, Chairman, and CEO John H. Schnatter
John H. Schnatter
26 Ratings

44 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • If you are a delivery driver you will accumulate wear and tear on your car fairly quickly (in 52 reviews)

  • You get paid under minimum wage because you are a tipped employee (in 91 reviews)

More Pros and Cons

  1. "My Review of Papa John's Atlanta as a Shift Leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Leader/Assistant Manager in Atlanta, GA
    Current Employee - Shift Leader/Assistant Manager in Atlanta, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Papa John's full-time (More than 5 years)

    Pros

    Flexible schedules and hours. Great team of people and easily form great working relationships. Challenging. You will never starve. You will rarely have time to be bored so the time goes by fairly fast most days.

    Cons

    Work hours depend on how busy it is. Most days you will end up having to stay past your scheduled shift end time. You can't always be prepared for the amount of business you will have. There are many days where you will get your butt kicked with several big orders or just a lot of orders all at once without any notice. It is hard for daytime managers because you are in the store by yourself handling every aspect of running the store while drivers are out on the road all day. Hard to keep sufficient staffing. You end up doing a lot of extra work that others fail to do because they call out or show up late, or it has been just too busy all day that you need to stay later to get things done when other employees cannot stay.

    Advice to Management

    Learn to let go of employees who have no sense of urgency and continuously call out or show up late.


  2. "Excellent place!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Delivery Driver in Dacula, GA
    Former Employee - Delivery Driver in Dacula, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Papa John's full-time (More than a year)

    Pros

    The camaraderie between employees is excellent! In addition, the store is ALWAYS super clean. I loved working here!

    Cons

    None that I can think of!

  3. "Papa Johns"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Delivery Driver in Atlanta, GA
    Current Employee - Delivery Driver in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Papa John's part-time (Less than a year)

    Pros

    Flexible hours, family-like friendly staff, open to suggestions, best pay (I know bc I researched and plus I worked for another top three pizza chain for two years prior). (Papa johns actually tells customers over and over the delivery is not a tip) and they pay their drivers both gas and enough for wear and most tear of vehicles. (Depending on what u drive. For example drive a tractor trailer to deliver ur not getting tractor trailer gas prices lol)

    Cons

    Sometimes u need to speak up and say hey I need this or that but truly they do their best to ALWAYS address areas of concern and make you feel worth it. Anyone who doesn't play a good role, has bad attitude, doesn't usually get to work there. So smile 😊😊😊🚙🚕🚗

    Advice to Management

    Keep up the good work! Dedicated to fresh hot pizza with the finest ingredients is one thing, but truly, they are also highly dedicated to their customers and their employees. When they say join the Papa John's FAMILY, they mean it.


  4. "Former TGM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - TGM in Atlanta, GA
    Former Employee - TGM in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Papa John's full-time (More than 5 years)

    Pros

    Almost unlimited room for advancement, franchise opportunities and corporate controls to assure quality across the world.

    Cons

    Seems to have slipped into a state of disconnect. Hard to get in touch with upper management

    Advice to Management

    "Better" procedures to aquire and keep talent, foster growth from within.


  5. "Fast and Busy Pace Working Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Manager in Atlanta, GA
    Former Employee - Shift Manager in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Papa John's full-time (More than a year)

    Pros

    They do offer quick growth within the company if you show just the minimum iniative.

    Cons

    Too much disorganization among management. They do expect ALOT in middle management from you.

    Advice to Management

    None


  6. "Papa John's"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Delivery Driver in Acworth, GA
    Former Employee - Delivery Driver in Acworth, GA
    Recommends
    Positive Outlook

    I worked at Papa John's full-time (More than a year)

    Pros

    Busy most times flexible hours and good pay

    Cons

    Sometimes the only want you to work for 3 hours during the rush and send you home

    Advice to Management

    Overall a good job


  7. "Demanding"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Lawrenceville, GA
    Current Employee - General Manager in Lawrenceville, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Papa John's full-time (More than 5 years)

    Pros

    Pay is good for a single individual or someone with a small family . It's good to get a food discount or even free if you feel like it . Make your own schedule in a way but you have to work at least 50 hours a week

    Cons

    Stressful , high turnover rate , too much to do with very little time , work 60+ hours a week at any given week just to run numbers or cut down on labor cost . Have to deal with customer complaints and reply within 24 hours . A lot of deadlines with very little time to do it . Also may have to do work at home like complete work schedules or customer complaints

    Advice to Management

    You can't look at numbers you have to be there to understand why things are ran the way they are . Need more labor hours and need to pay all employees more

  8. Helpful (1)

    "Easy Going"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Delivery Driver in Atlanta, GA
    Current Employee - Delivery Driver in Atlanta, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Papa John's part-time (More than a year)

    Pros

    I get paid daily as a driver, & also receive my check every week. My Gm works with my schedule and gives me time off when I request it. 50% discount on the menu.

    Cons

    You will run down your car if you deliver full time. It's always a good idea to set aside money for repairs just in case something happens and you can not work to make the money to fix it because you rely on your car to make money.

    Advice to Management

    I think drivers should be given a higher delivery reimbursement while delivering in high traffic times. Traffic slows us down and runs down gas.


  9. "Inadequate from top to bottom"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Delivery Driver in Lithonia, GA
    Former Employee - Delivery Driver in Lithonia, GA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Papa John's full-time (Less than a year)

    Pros

    50% Off, Opportunities to move up, money (it varies), but the 50% off is my favorite part honestly

    Cons

    Everything else. No off work time, underpaid, stressed, often favortism, incompetent managers, etc

    Advice to Management

    Stop promoting just anyone from within


  10. Helpful (2)

    "Delivery Driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pizza Delivery Driver in Atlanta, GA
    Former Employee - Pizza Delivery Driver in Atlanta, GA

    I worked at Papa John's full-time (Less than a year)

    Pros

    Super busy restaurant. Decent tips off sheer volume of deliveries. Management was good. Pretty flexible on scheduling, if you needed hours there were always shifts to pick up.

    Cons

    Store is open very late on weekends. Huge delivery area also includes sketchy delivery areas alone at night where everyone knows you have cash on hand. Nothing against papa johns as any delivery driver knows robberies in the city are common.


Showing 44 of 1,638 reviews
Reset Filters